PoshmarkReviews 2,858

I purchased a prom dress for my daughter and the seller did not mail it within the 7 days. We cancelled the order and got a refund. The seller mailed it AFTER we cancelled and it was a month late. Poshmark debited my account for the money. I am reporting them to the BBB if I don't receive a refund. I did not authorize the debit and I had cancelled the order. I'm done with this site. If you're going to buy or sell go some other place and do it.

I've been selling and buying on Poshmark for a while now and I've really enjoyed it. Up until recently I haven't had any issues. However, a couple weeks ago I sold an item to a buyer. There was a problem with the buyer's address and the item was "Undeliverable as Addressed" for over a week on USPS tracking. I reached out to customer service - each email took them over 2 days to respond to. They told me to wait longer (!) then email them again. I did, took another 3 days where they said they would release my funds. That didn't happen. I emailed them again. 2 days later they sent me an email saying the package was being rerouted back to me - I go to check the tracking and the tracking said it was delivered to another address, presumably the buyer's! Now i'm just confused and waiting to hear back.

This experience with CS is seriously making me rethink using Poshmark. I will wait to see what happens then decide if I'm done with them forever.

All the negative reviews of Poshmark on Sitejabber really surprise me. Some of the reviews don't seem legitimate because some of the things they state aren't accurate. Mainly, you authorize payment to the seller after you've received your purchase, and I use Paypal for the transactions I make. What could be a safer way to make a purchase online? I think you can refuse payment for your purchase and sent the item back if your not satisfied with it. Also, I sent Poshmark customer service an Email asking to help me with a shipping problem I had, they responded the next day, and they gladly fixed the issue for me.
I've purchased many great, new and gently used items at great prices on Poshmark. I highly recommend the site.

At first it's so much fun buying all of these GREAT BARGAINS. All of a sudden you're noticing that a lot of your purchases are say IN PROCESS. I've had to cancel several items bc they were never shipped. One crazy bag of bones never shipped my shoes but claimed th at she did. It never showed up bc THE ITEM WAS NEVER SHIPPED. Even though my money was refunded Im noticing how sellers keep claiming that they shipped packages but it's a big joke. TIME TO RETIRE FROM THIS MESS

I have sold on eBay for two years and have been very successful. Thought I would try to list 10 things on Poshmark and see how things would go. I listed 10 very trendy brand new items (j Crew, BCB Generation, etc) at a price that was equal or less than similar used items. I gave it 30 days and sold absolutely nothing! I followed, joined parties, shared, etc, etc. This app is such a waste of time because you spend a huge amount of time following others. They call it the following game! How does this sell your merchandise? Also, the app is a HUGE suck on your IOS space! Deleted my listings and the app today! I can find a better use of my time than hitting that follow button thousands of times!

Don't use Poshmark, or you'll be sorry! I bought shoes, and after a week I heard nothing. Contact Poshmark Customer Support (only email, no phone number), and I get an automated response saying they're swamped with emails and they'll get to mine as soon as they can. That was 4 days ago - still no response. Contacted seller and he responds 4 days later that he didn't see my order, and the item had already been sold. Then why was it still listed? And why haven't I got a refund? Total bull$#*!. Save yourself a nightmare and avoid this terrible site!

I sold an excellent used condition Louis Vuitton authentic speedy 35 bag for $475 and the lady I sold it too opened a case stating it wasn't real, she then took pictures of a fake bag saying it was mine, they approved her case and she sent me back the fake bag! And on top of losing $475 and not even getting my authentic bag back, they closed my account and banned me from ever buying or selling on their site again. I'm am so upset about this, I'm a single mother of 2 and I'm obviously selling my items because I need the extra income and I just got completely scammed from a company that's supposed to be trustworthy. :(

Placed two orders my first day on the site. Still have not received the first order. Second order received within 3 days. I cancelled the payment with PayPal before the 7 days the seller has to ship. Rules for sellers is they have to ship within 5 days of printing the shipping label. If they don't ship the buyer can cancel order after 7 days of non shipment. The buyer needs to accept the item within 3 days to have the payment released to seller. If you don't accept within 3 days they automatically take the payment. How is that fair? They claim you have to be patient with seller but you can't wait 7 days to release the payment. I am not going to reward a seller for slow shipment. I believe if you teat me well I will do the same. I'm sure I am in for a fight to get my payment refunded. I don't recommend this site. Very poor pictures and descriptions. Everyone has to ask for specific pictures. Perverts with foot fedishes are all over the site,

I sold a woman an Adidas jacket that was worn once, perfect condition and looked brand new. I bought the jacket in an xs and decided I wasn't wearing it so I should sell it. Well I sent her the jacket and she opened up a claim about the jacket saying I sent her a size small and a jacket with a destroyed zipper. In my posting, I posted pictures of the tag and condition of the jacket that proved it was the correct size I posted which was an XS. It turns out that she already had a jacket in a size SMALL and wanted a size smaller with a WORKING zipper. She bought my jacket posted a picture of her old jackets tag and now POSHMARK is going to let her send me her old destroyed jacket. They won't respond to me and told me it was my fault even though I posted a picture of the tag. Now I am out a jacket and money and POSHMARK is ignoring me and siding with this woman who is obviously a scam artist. PLEASE do not sell on this app.

Placed my first order for a pair of Frye flats. First order shipping was supposed to be. 99 cents. Seller accepted my offer, sent the shoes, they are great! But in my several emails to Poshmark my account has still not been credited. Now I just sent them another one stating there was a problem with the order, now they think I want to return it! Are you kidding me? I have been going back and forth for days! Does anyone there even read the emails sent? I know it's only 5.42 but it is the principal of the matter at this point! I hate to hold up the seller's payment, I guess that's how they operate, but I can't even contact her to tell her why! I just now tried to look her up by the return address on my mailing label. Who shops here?

I ordered a pair of boots. Paid for on 4/20/17. Today is 5/2/17. Still no boots. Ebay takes 2 to 3 days! I sell on Ebay. I have also sent questions on certain other items with NO RESPONSES from the sellers. On Ebay we always respond to questions. No good descriptions either. Like everyone thinks jeans size 3 is going to suffice! Crazy! I have messaged Poshmark twice now, once yesterday and once today as to where my boots are... no reply still... Never again!

Do not waste your time nor money on that site! It is not worth it. The worst part is that there is a horrible customer service and that the site is full of replicas that even that you report them, PM will do nothing about it! I filled out a claim about several scammers which made me being blocked from the site... seriously? So do not trust PM, for them it will be better to have a bunch of scammers that make money out of new poshers than a true honest one! Once again... DO NOT USE POSHMARK EVER