PoshmarkReviews 2,858

I had found a little outfit at a Marshall's that I wanted to purchase, but needed two for my twin granddaughters (there was only one at Marshall's). I stood in the store and did a Google search on my phone and was delighted to find exactly what I needed on Poshmark! I immediately created an account & placed the order (May 22). By the girls' birthday (June 3), the outfit from Poshmark still had not arrived, so I gave the one I had to the girls & have been waiting for the other one. Today (June 12) I received an email informing me that my order was cancelled! REALLY?!?! What the heck?!? The reason? "Delayed Order". What does that even mean?! Well, that was my first experience with Poshmark, and it will be my last. Once my refund is processed I will be removing my payment information and deleting my account. Stick with Amazon!

Upon attempting to deposit my $$ into my account that I made from the items I've sold. Poshmark said they said a verification to my e-mail with a code that I have to type in to set up my direct deposit. I never received ANY verification code. I have tried several times to have the e-mail re-sent and never received it. How on earth am I supposed to retrieve the money I've earned?!?!

I have also e-mailed Poshmark. Support and never received a single reply. Does anybody know how to file for fraud so that I can get my money back?

Thanks!

First purchase... I waited and waited for item... they couldn't locate seller... luckily they returned my money... but really needed the item... second... poor quality item... flaws not depicted in sellers pics. I notified them immediately I wanted to return and sent pics from my phone. I asked they send me mailing label so I can get my money back. They informed me later I had 72 hours to complete return request on a certain "return site". Not user friendly... told them I was having prob with that site... they went ahead and disbursed the funds to seller knowing I was unhappy and wanted to return the handbag. This is an online platform that obviously lacks integrity.

There is 0 seller protection on this app. Poshmark claims items cannot be returned unless it's specifically misrepresented in the original listing. I recently had a case opened on an expensive Michael Kors purse (BRAND NEW) I sold. The buyer claims there were stains/marks on the item. It took over a week for the case to be reviewed and ultimately approved. I emailed them multiple times on how uncomfortable I was having my $200 purse just sitting in a random person's house. Of course I did not receive a reply. Their customer service is lacking to say the least. I eventually received the item back sans any "stains" or "marks"... HMMM... that's odd. I wonder what Photoshop program the buyer used to transpose stains on my purse. It also smelled of cigarette smoke which is absolutely disgusting given that I don't smoke. Oh, I also had a buyer return an item for a LOOSE STRING (that's the reason I was given) and Posh approved.

I also would like to mention how absolutely obnoxious their fees are. 20%? Really? I'm already marking the item down to appease any potential buyer and your scamming me out of 20% of my profit. It's funny how apps like Mercari and Vinted can get away with low fees. Even Ebay isn't as bad and that's a much larger platform.

Although I have 10,000 followers and have had the app for two years, I will slowly be closing my account down because I no longer feel comfortable selling ANYTHING on there.

Used PM for the 1st time last night to buy a LV product. Just went ahead and ordered it and paid with my CC. Got emails, saying product would be shipped and yada yada. Received an email today saying order was cancelled and the reason noted was - other. Other? Yes folks, that's all the explanation I got. Called my CC company and was told I'm well within my balance. The price was lower than anywhere else but that's not up to me, I didn't set the pricing. I just made what I thought was a legitimate purchase. So this was either sellers remorse, or just bait for an unsuspecting buyer. Will never use this site again and wanted to warn others of the fishy business practices this company apparently practices.

You don't answer emails or refund for items not received. Please send my money. How can I leave a review when I'm honest with one star and you tell to stay away!

Don't buy from this seller as she can't read! I made a bid on an item but she never got back to me plus she charged me without even asking if it was fine by me. Then she had the nerve to send me a e-mail telling me how dishonest I was... REALLY? If anyone was dishonest it was her. Not only that but she lies. DON'T EVER buy from this seller unless you want to be screwed!

No controls for scammers. I could not even find the reviews/feedback for sellers before you purchase. I do know to BE SURE to look for when the seller was last on line. Many shops abandoned and Poshmark does not delete within a reasonable time of inactivity. I almost purchased from a seller who had not been on line since April of 2016. Make sure you send a message and ask every question from the seller regarding an item before purchase. PAY THROUGH PAYPAL FOR PROTECTION WHEN POSHMARK IGNORES YOU. THEY WILL GET ACTION. I am sure there are honest sellers on the site. But have found most are not up front of honest about the listings even if you do get the product. BUYER BEWARE----BUYER BEWARE!

After placing an order on their website having the payment go through and emailing regarding the shipment time of my order I was not only given no answers but told after 10 days that my order had been canceled due to bundle with other what that means to me is that they sold it elsewhere and then cancel my order which I can't confirm but that's my opinion because to me that is the most rude excuse for canceling an order without even contacting the buyer first I don't recommend anyone buy from the site as you're not guaranteed to get your order

I ordered an MK tote description said new with tags I received the tote it was clearly used in the attached wristlet I found camera lenses a clip a drawstring bag and a BIC lighter. I have made effort upon effort to get instructions to return this Handbag for a refund at this point no one from PoshMark will even respond to my emails any longer... I also called the Redwood City California number and left a message did not receive a call back or any kind of response from Poshmark... my advice don't purchase from any company that does not have a helpline where you can actually speak with a customer service representative... I believe this is intentional on the part of PoshMark it's easy to disregard your customer complaints if you don't actually ever have to talk to them... I would never do business with this company again and I will go out of my way to tell anyone and everyone I come in contact with not to do business with this company... their customer service motto should be if you order it you're stuck with it... regardless of how badly the seller misrepresents the product!

I love shopping online! I've built an extensive international wardrobe just sitting at home... vintage Doc Martens, gorgeous silk Betsey Johnson dresses, the coolest All Saints t-shirts. Unique designer pieces I could never otherwise afford... and Poshmark has a ton of it at fantastic prices.
But... you can't communicate with your seller except through the site, so, if they only have one thing (like some pearl pink Chanel sunglasses for seventy bucks...) they are unlikely to check on "comments" and "offers" and you're just out of luck. Same with Admin; they are unresponsive, will not help you communicate, and if your seller just decides not to ship, they'll simply cancel your order out of hand without even trying to sort it out.
What kind of horrorshow is this? You love it, you make an offer, offer is accepted, seller doesn't ship... boom. Contract is void.
Hate it. Hate it. Hate it. Waste of time and hugely disappointing.

Appears as if I m going to have to get tough and file mail fraud against them. I submitted a redemption request 5/25 and still do not have my money. And for a near $100 profit... might not be to some, but that's a lot of $$$ to me right now. Email says they've escalated to their 'internal team'. Curious if anyone else is having this issue.
UPDATE: funds finally came through after multiple comms; however, I am NOT happy that I was out my merchandise for around 12 days before rcvng payment. Gee, wonder if you'd get an order from Amazon if you informed them it would be 12 days before payment would arrive... I think not. They didn't even offer me anything to try and make it right, no site credit, nothing. Have, to say though, as response to some here that complain about long CS response time, they got back to me w/in several hours, so perhaps have beefed up staff. I'll stay for now, but am moving to vinted. Com as well... Tradesy is also an option, but their commission is on high side too. Great merchandise here, & some great sellers... I am one, but as with anything you have to do your homework... good luck!