PoshmarkReviews 2,858

Fraudulent advertising. I bought a dress stated brand new. First of all the seller never shipped and was elusive to my inquiries and poshmark. I cought seller in lie she said she mailed it out. I called postmaster they determined she never shipped the item. Seller said post office lost it, I called postmaster, whom knows the seller. The postmaster said she lied about that too, Atter weeks of probing seller finally shipped. I received a stained used dress with tags that appeared to fall off. I filed with poshmark but they have horrible customer service and can't be reached by phone. I escalated with PayPal but they too have been horrible service. They said the minimum damage was not worth my claim, let's see seller stated brand new dress but I received a stained used dress...
DO NOT USE THIS COMPANY AND DO NOT TRUST PAYPAL TO FIGHT FOR YOUR CONSUMER RIGHT. I WILL FILE WITH FTC THE ATTORNEY GENERAL AGAINST THIS COMPANY.

When is Poshmark going to tell us that their platform
Postmark's platform was hacked & customers' personal information such as the stored credit card numbers, bank account information, emails with pass words (connected to an app) etc were stolen & sold on the dark web. Not one notice given to its clients. I had to find out this info from a ID theft monitoring company. Everyone needs to change all their passwords to all their accounts that are attached to Poshmark. With this & then some lies about Columbus Day interfering with paying people (I'm sure that's when the hack occured) I am no longer interested in using this platform & I don't recommend that you do either.

I am strictly a buyer- I don't think I would want to sell on Poshmark since their take is 20%.
THE GOOD:
*I have located items from many seasons past that I have been searching for FOR YEARS, new with tags! It's a rush to find a long-sought jewel in the rubble heap and for a great price (I don't buy high-end designers, but vintage-y, boutique pieces from shops like Anthro circa 10 years ago).
*If you are looking for a specific item you are almost guaranteed to find at least one- there are millions of listings.
*Since every post allows you to make an offer, you can get pretty great deals.
THE BAD:
*Because of the high % fee retained by Poshmark, some sellers don't want to go down even a couple bucks. I can understand this, but for a used (even in good shape) item you need to be aware the true value is what others are willing to pay, not what you originally paid (or more).
*The social "sharing" aspect. It's kind of annoying and stupid and gamey. I will share users listings to be nice, but I really don't care for all the notices that I'm being "followed" or my listing was shared. I'm here to shop, not be all Social Media hook er.
THE UGLY:
*SHIPPING. FREAKING $6.49 no mATTER WHAT THE ITEM. I can't buy jewelry because it's so ridiculous. I hesitate to buy cheap things too because shipping will sometimes be half the cost. The SHIPPING IS THEFT.
*Users who have no been active for a time period NEED to be inactivated or something on their listings should indicate they have not been active. You can see on the app when a user was last active. If there is no date, I think you can assume it's been a LONG time. But other than that (you really have to dig for this) you can place an order and have no idea if the other person is even "there." It's such a simple thing, PM really needs to fix!

Overall I have had pretty good experiences, not been scammed, sellers have been pretty nice (some don't answer questions in listings which is annoying, considering PM expects buyers to do this), shipping is quick once sellers get around to it. I will continue to use it but I would buy so much more if shipping were reduced!

Do your own research, ask sellers questions. I've bought 2 things so far: a dress and a kentucky derby hat. I googled the dress and saw that it's likely some cheap thing made in China and it is. But I only paid $15 so I'm ok with that. The hat I knew had been worn to the derby, has makeup stain on the inside. For what I paid for it, I'm ok with that too. Both items were shipped promptly. Recommended the site to friends, hopefully I've set their expectations accordingly.

I have only purchased two items on Poshmark... or, to be accurate, I have tried to purchase two items. After the first bad experience, I thought I would give it one more shot on an inexpensive item.

Disturbingly similar experience with both sellers... I paid, but neither seller ever shipped the item. Each took several days to respond, and once they did, they had said they had been out of town. Of course, we all know that if you are out of town, you would not have your phone. Doesn't everyone leave their phone at home when traveling?

Now I have to go through the cancellation process again and watch for the PayPal refund. Fool me once, shame on you; fool me twice, shame on me. I will not be giving Poshmark a third chance to fool me.

Without a feedback system, it is impossible to know if you are dealing with a seller who will follow through with the sale. I am sure sellers have the same challenges with buyers.

Poshmark is not worth the trouble. Shop anywhere else.

I sold a Chanel bag for $1k on Poshmark and anything over $500 immediately goes to their "Concierge" service who then inspects the bag to insure authenticity and the description matches the listing. If the description is off in any way, it will be returned to the seller before the buyer even sees it. I shipped my bag to their concierge, they kept it for a week and then finally approved it. Yay! Deal complete right? NOPE. The buyer receives the bag and states "it's not as described and is damaged". So she opened a return request and POSH approved the return. My bag will not go back to concierge to insure it's in the same condition it left as, but it will come straight back to me, most likely damaged now, due to buyer's remorse. I have heard a lot of stories about buyers returning empty boxes in lieu of the actual bag, and POSHMARK does nothing about it, since it's your word against the buyer. I haven't received my item back yet, but pretty sure it will be damaged or an empty box. I've been with POSH since 2015 so it's very disappointing.

Fees to sell are extremely high, and their application is so glitchy. They are flooded with fakes, replicas, and so much spam. It was decent about 5 years ago, but have gone downhill ever since. BEWARE.

I don't understand how there can be so many negative things to say about Poshmark- I have so much fun making money on this app that it's almost too easy. I sell on eBay, IG, Posh, and to other clients. With Poshmark don't expect to make tons of money as a seller if you're selling an item that's rare (go to eBay for that or even 1stdibs).

The best thing about Poshmark is that yeah there's a lot, a LOT of crap that you have to sift through, but when it's gold it's gold. I've purchased Dior by Galliano, Gaultier, Christian Lacroix, and a ton of other amazing things (authentic and cheap). If you just keep your eyes open, do a quality control, ask the right questions, and get a feel for what the seller has listed then you can get a great idea on how to manage yourself.

I returned an item that I thought was fake, boom got my money back. A buyer tried to contest a purchase from me because he read the listing wrong, boom claim got denied, I got to keep my money. It's really that simple, folks- read the fine script (which is pretty straightforward), follow up on items you don't like, don't want, or aren't satisfied with and you'll end up happy. I assure you.

But hey- if there are so many people deleting the app I guess that will leave more Versace for me! ;)

Charged my cc immediately... 6 days later NEVER heard from seller...
I told them to cancel my order as I would not accept nor pay for anything coming from them... kept telling me the progress of my order... finally opened a claim from PayPal which they denied cause my card was already charged... DAAAUG... that was my problem...! So filed with my cc company, problem solved... lost faith with PayPal big time. Should have read reviews BEFORE i bought off this site... never again... I have never made a claim & was astounded the way I was treated in trying to get recourse on this scam of a company... beware...!
Just sayin...

I see many complaints on here that people paid for an item, never received it and couldn't get their money back, seller blocked them and re-listed it, etc. A bad buying experience is avoidable. I can see that these people have not read the policies of Posh and its really very simple and bad situations are completely avoidable. I sell and buy a lot on Posh. I've had to dispute some of my purchases and if its done with Posh's 3 day policy, it was handled well. I received a return label and money was quickly refunded to me.
Now, as a buyer and an item has not shipped after 7 days, buyer has the option to cancel the transaction. I have had to do that too and the money was quickly released back to me.
As a seller, I had sold some items in my closet and due to a move last summer, I misplaced the items and could not ship them. I let my buyers know, offered an apology and I cancelled the sale. Money releases back to buyer quickly.

If you know their policy, it is not a headache at all folks. Its a great site to buy and sell.

Hope this helps someone. Oh, and customer service was very prompt in communicating with me and helped me through my experiences too.

PURCHASED AN ITEM FROM A SELLER SCREEN NAME "@JUSTAMANDA85"
NEVER RECEIVED THE ITEM!
NEVER RECEIVED REFUND
CONTACTED POSHMARK VIA PHONE AND EMAIL--RECEIVED ONE AUTOMATED RESPONSE (CANNED EMAIL)
SECOND RESPONSE WAS TO MAKE AN EXCUSE FOR THE SELLER
SUBSEQUENT EMAILS AND PHONE CALLS NEVER RESPONDED

**I HAVE FILED A COMPLAINT WITH THE FTC BUREAU OF CONSUMER PROTECTION AGAINST POSHMARK--THEY CANNOT CONTINUE TO OPERATE IN THIS MANNER**