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PoshmarkReviews 2,858

1.3
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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635
Erica P.
Utah
1 review
5 helpful votes
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DON'T TRUST THEM
August 15, 2017

They make it impossible for you to return. I ordered 12 items at the same time, one I never received. Most were in bad condition and I have no way to return them. They don't even have a customer service phone number.

Date of experience: August 15, 2017
Florida
1 review
3 helpful votes
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WTF
August 15, 2017

First how I found this is because I wanted to know what was wrong with posh or was something reported about their systems going down or what. I have had a lot of sales lately even though thats good I still had a feeling. These people got some good stuff wah cheap I had a sale. But I started to notice some were preassuring me for lowball offers that I wouldn't except.Not to mentioned after being bumbarded by the follow me game that sounded childish I didn't want to be involved in every now and then someond eould appear and so call give me advice in a bossy way. Something strange the other day someone messaged me after I listed an item and asked me to email them, I didn't how ever I left them a message on the item and their message deleted in thin air like it wasn't there. So today I get a notice that my funds are in, when I went to get them nothing was there so that brings me back to WFT! I see everyone complaining about my experiences oh yea and one lady kept taging herself on my item and when I did it to hers see wantef to know what the he! I did it for. Whom are these people. I'm starting to believe these posh developers are behind this. I will let it be known about my future experience.

Date of experience: August 15, 2017
New York
1 review
2 helpful votes
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Fake Louboutins
August 15, 2017

I could tell by the photos alone that the shoes were counterfeit. IF they want to become such a site, known for selling counterfeit items then they should continue with things as they are. Could brands eventually sue them for such activity? Or do they pass the blame on to the person they helped to facilitate the sale of counterfeit goods? I was not happy with a lot of the items I searched for on there.

Date of experience: August 15, 2017
Texas
1 review
4 helpful votes
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Sold bogus sunglasses
August 15, 2017

I bought what was supposed to be mint condition oakley glasses. They came and they were absolutely trash. Jaf1647 is the seller. Beware of him. Posh has yet to reslove its been a week. Very unhappy

Date of experience: August 15, 2017
Washington
1 review
5 helpful votes
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BS
August 15, 2017

I ordered several things that came as pictured and as described, the final item i got was sized xxl but really was size of a medium at best. I purposely don't buy outside the U.S. do to ridiculous sizing issues. I filed s claim it was denied I'm stuck with a shirt I can't wear. Beware sellers don't have to disclose they are selling you cheap small crap from other countries.

Date of experience: August 15, 2017
Ohio
1 review
8 helpful votes
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There are so many scammers out there that purchase your item then destroy it and Poshmark sides with them and refunds there money. Poshmark needs to stand up for there sellers. You can sell a brand new pair of shoes or bag they wear it and destroy it then request a return after a week and Posh gives them a refund and it doesn't matter that you have photos and receipts they still let the buyer return the damaged item for a refund. Crazy. Closing my account until they change there policy.

Date of experience: August 14, 2017
New Jersey
1 review
8 helpful votes
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I bought a purse from the Poshmark site listed as a "Michael Kors" purse.
When I received it I could tell right away it was counterfeit & contacted seller, she stated it was in the description she wasn't sure if the purse was authentic. I never would have spent $$ if that was the case! I sent pictures to file for a return & have been denied, I clearly showed the purse was a knockoff! At least on eBay there's a Customer Service # where you can actually talk to a person, not like Poshmark going through emails. I'm sure there are honest sellers on Poshmark, but never again for me, I don't have $$ to waste!

Date of experience: August 14, 2017
Pennsylvania
1 review
12 helpful votes
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Awful Experience
August 14, 2017

I recently purchased an item off of Poshmark- when I received it, the item was not as described. Filed for a return and even provided photos & screenshots of what I thought I was purchasing vs what I received. Poshmark denied my return, and even messaged back to say that I should have checked with the seller first before buying. Um, what's the point of having a listing describing the item if I need to ask the seller questions first? And why have a return policy if you're going to deny people a return, even when they meet the criteria? Never going to use again, would not recommend.

Date of experience: August 14, 2017
Georgia
1 review
7 helpful votes
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Ordered an item that ended up being a counterfeit or sized incorrectly. Was very familiar with the sizing if this particular brand and size. No exchange or refund granted and no other resolution offered. Extremely bad customer service. My first and last time shopping on this site.

Date of experience: August 14, 2017
Rhode Island
8 reviews
58 helpful votes
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The idea of the website is fun, but the end result is a waste of time. The selling fees are ludicrous. The designer bags are overpriced, if I'm going to spend the kind of money these sellers are looking for I'll stick with Fashionphile or eBay and get a better deal. Any decent clothing is way over priced, again I've done 100x better on eBay. Most of the closets I've looked through are filled with mediocre crap I'd just throw away or donate. I honestly don't understand how anyone sells anything on there. All people wanna do is trade with you, or low ball you. I currently have a few items posted. I'm probably gonna just remove my items from the website at the end of this week. There seems to be a lot of scammers on Poshmark and little to no moderators, which makes me nervous. It seems extremely easy for a scammer to get away with anything on there, on both the selling or buying side.

Date of experience: August 13, 2017
Colorado
2 reviews
8 helpful votes
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Worst company
August 11, 2017

Plz don't use Poshmark, it's worst company ever! They don't stand behind consumers,
I ordered jeans for my husband in size 36 by MEK, when it arrived I was in shock-wrong style and wrong size! I sent multiple emails to Poshmark asking for return but it was unsuccessful! I being told if I don't like it then sell it on my own to whom ever...
Unbelievable! Total BS!

Date of experience: August 11, 2017
New York
1 review
5 helpful votes
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I sold a ring and clearly stated it is 14 K GOLD OVER SILVER. Never told the buyer I was selling a 14 K gold ring. Clearly OVER SILVER means it's painted gold. The buyer doesn't want the item but purchased literally 1 minute of me posting it. They told me my description wasn't clear. What's not clear is how they care about getting their 20% but nothing else. Spam every damn second you post something. They're disgusting and cares nothing about people's items. I let them know clearly, the buyer can keep the item and they can give her money back. I know one thing for sure I'll be gone really soon. Ridiculous. Just don't waste my time!

Date of experience: August 11, 2017
Arkansas
1 review
0 helpful votes
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Love it
August 11, 2017

Use NALQE to join me on the #1 app to buy & sell fashion. Make money and shop over 5,000 brands at up to 70% off! http://bit.ly/GetPosh-FB

Date of experience: August 11, 2017
Texas
1 review
11 helpful votes
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DO NOT SELL nor BUY! The customer service is non -existent. For high end authentic goods please go to another site... this place is a FRAUD!

Date of experience: August 11, 2017
Minnesota
1 review
5 helpful votes
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Not user friendly
August 11, 2017

In general the site is not very user friendly. I had to contact support and they gave me instructions that did not exist. Ex- Go to account and then go to my earnings. There is no my earnings. Very frustrating.

They give you an option to create your closet so you can easily sort through clothing that pertains to your color choice, size, etc. I can't tell you how many times I've updated my closet and it still gives me size larges in bright red.

Lastly you do have to pay for shipping that is about $7 bucks. It is expedited shipping, which is great, but I am not going to die over the clothes I am getting. I rather not pay more in shipping than the actual item I am buying.

Date of experience: August 11, 2017
South Carolina
1 review
3 helpful votes
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6 Grand in 6 months!
August 10, 2017

All of the negative reviews I have read are from people who did not read the policies an procedures before selling or buying on poshmark. As a seller if I am selling an item with major defect I do reach out to the buyer and make sure they did read the description before sending it but posh doesn't require that just that you stated it in the orginal description so read before you purchase--dont let your excitement get the best of you. Make sure you know what you're buying and if it's incorrectly represented Posh will take it back. I have been selling on Posh since Jan 20,2017 and it's the best thing since sliced bread. I've made 6 thousand dollars and continuing to grow. If you'd like to check out my closet or have questions for me my screenname is crystal*******

Date of experience: August 10, 2017
California
1 review
0 helpful votes
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I've been on poshmark for about three months as a seller and i've had no problems with it at all. I have bought three items in total and none of them were described properly but i was still somewhat satisfied with them and didn't return any of them. I've sold over 50 items with no issues. The only complaints i have are the 20% commission and the buyers who bundle items but never buy them because they are annoying and bring my hopes up only to kill them. I do enjoy participating in posh parties and being an active part of the community, which greatly ups your experience with the app.

Date of experience: August 10, 2017
New Jersey
2 reviews
12 helpful votes
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Worst costumer service, takes week to respond to open case, and still no respond! Will have to open dispute trough PayPal, no way to leave a feedback to bad seller, and that makes them rude and they can do whatever they want! No phone number to call no email answered!

Date of experience: August 7, 2017
Michigan
1 review
4 helpful votes
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False coach bag
August 7, 2017

Lady stated it was real but its not, shottty stitching and the zipper not what coach uses. His is my first oder and now I am concerned about Poshmark people.

Date of experience: August 7, 2017
Washington
1 review
7 helpful votes
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BAD SERVICE
August 7, 2017

I saw a beautiful hat and bought it from Poshmark, but when it arrived it was neither the same material or color as advertised, so I attempted to return it and I could not get any help, more of a Oh Well attitude... Buyer Beware, particularly when buying from Poshmark

Date of experience: August 7, 2017