website thubmnail of PoliceAuctions
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Florida
3 reviews
22 helpful votes
Follow kelley c.
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I bought a ring that was valued on the Auction for $700. When I received it I was not amused. I took it to be appraised and they said it was only value for $25. I felt Ripped off! It is a scam

Date of experience: March 29, 2016
Oregon
2 reviews
5 helpful votes
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Con artists
December 26, 2016

They took money out of my account without my permission and when I contacted them and told them the transaction is unauthorized they mailed it anyway. Cindy is the biggest luring their of all

Date of experience: December 26, 2016
New York
1 review
8 helpful votes
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This is 100% fraudulent crap. I won a bid on a troy ounce of silver and was sent 1 gram of silver. That's a little more than 27 grams short of what I bid on and supposedly "won".

Date of experience: December 12, 2016
Ohio
1 review
3 helpful votes
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Not what I ordered
January 21, 2023

I Bid on a 1962 pf70 franklin 50 cent piece. Won the bid.they sent me a 50 cent piece 1962, but not graded pf70. There's a lot of difference and value of that coin. Very unhappy very dissatisfied.

Date of experience: January 21, 2023
Canada
16 reviews
96 helpful votes
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Absolutely horrible
December 16, 2013

Absolutely horrible. They took the payment twice from my card won't send my item. And won't return my money. My address is verified by my card issuer. The response time from them is horrible. THIEVES IS WHAT THEY ARE, SCAMMERS AND THIEVES.

DO NOT PURCHASE FROM THIS SITE

Date of experience: December 16, 2013
Australia
1 review
10 helpful votes
Follow Waterer M.
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I really don't understand why this website still allow to open! It is has nothing to do with Police Auction at all! We brought some so called 18K ruby/sapphire, they are not only NOT genuine, they don't even bother to make it look a bit more real. You don't need expert to tell you they are fake, even a 7yr old know these are fake. HOLD YOUR MONEY! AND DON'T FAIL INTO THIS WEBSITE!

Date of experience: April 27, 2018
Michigan
1 review
15 helpful votes
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Scam!
August 11, 2017

I bought a 2 dollar bill supposedly rare I paid 20 it had a tear in the bill I got it I had it appraised without the tear it's worth 5 dollars because of the year it's worth 2 dollars bull$#*! then I bought a ring that they said was worth 1,600 dollars I receive it got it appraised worth 50$ I paid 32$ plus 12.95 sh DO NOT buy from this auction it's a scam

Date of experience: August 11, 2017
Texas
1 review
23 helpful votes
Follow Regina F.
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I won a bid for coins and the value of the coins are considerably more that what I won them for. The coins were mailed to me in a timely manner. I experienced no problem and will bid again.

Date of experience: September 26, 2014
California
1 review
9 helpful votes
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I believed it is not worth to buy cause it is mystery cause all the coins inside is worn out badly and I think it was done intentionally to make money.

Date of experience: April 25, 2015
Maryland
1 review
6 helpful votes
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Complete scam
February 16, 2017

I was bidding on some rolls of coins and other slab lots and had the winning bid on 5 and at the last second the auction was sniped by logan49 every single time. Logan49 always beat my bid with a bid of 1 dollar more. The last auction i went a bit higer than the highest bid ($10 more) and waited until the last second to bid and guess what... i was outbid at the last nano second by logan49. And here is the absolute horrible dishonest part, every time i signed back on i was given the option at a second chance to purchase the lot at a MUCH HIGER COST THAN THE WINNING BID. Dishonest auction site that is looking to drain you for more money. Sketchy business.

Date of experience: February 16, 2017
Louisiana
1 review
6 helpful votes
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Complete lie and scam
December 21, 2018

On diamond heart necklace, have invoice stating " list price is 770dollars" took to Jewerly store, was worth maybe 50 dollars. Did not say MSP, This sight is a complete lie.

Date of experience: December 21, 2018
Australia
1 review
7 helpful votes
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Scam
January 26, 2017

Ordered and paid for postage - when the item did not arrive they refunded for the item - but not the postage (and I suspect they never sent the item) - easy win for them.

Date of experience: January 26, 2017
Oklahoma
1 review
7 helpful votes
Follow Jammie B.
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I purchased two Raphael Leon designer watches from them. Upon receiving the watches, I noticed that one of them wasn't the watch I purchased at all. It was an entirely different model. When I contacted them about this, they said they had run out of the watch I ordered and they issued me an RMA. I later went on their site and found the exact same watch that I purchased (and they said they were out of) in three other new auctions. After realizing I'd been lied to, I more thoroughly examined both watches. I might not have done so otherwise, so I'm glad they sent me the wrong watch now.

The identifying numbers on the backs of the watches were nowhere near the same format as what was shown for the same watch on reputable sales sites. Additionally, the identifying numbers on both watches were exactly the same, despite them being two entirely different models from the designer. That simply does not happen. I knew then that both of the watches were fakes. Luckily, I made my purchases through PayPal so I have filed a dispute through them. I'm hoping that will make it easier to get a refund with their buyer protection. What sucks is I also ordered a diamond and sapphire necklace from them before I figured out the watches were fake. I'm sure that's going to be fake too, but I'll have to prove it before I can file a dispute with PayPal for it. I don't think my outright distrust of the site is probably enough to warrant a refund on its own.

Date of experience: August 23, 2019
Australia
1 review
11 helpful votes
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I would like to lodge a complaint re the service that my mother has received from Police Auctions. My mother purchased a topaz butterfly pendant yesterday and paid for the item 5 minutes after the win. A receipt did come from Police Auctions saying it had been paid, however when mum went back into her account the item says unpaid and the receipt is no longer available. Mum then contacted the customer service section who admitted that the item had been paid for and that they would fix the error from their side. However to date the issue has not been resolved and to add insult to injury she has received another email from police auctions saying that the item has not been paid for and that they will take it off her and relist it if they don't receive the payment. Mum has tried to contact them again and they have ignored her.
Americans are supposed to pride themselves on their customer service... what a joke, the Chinese run rings around you. I would like to add that my mum has purchased numerous items from your site and has always made prompt payments, so she definitely does not deserve this terrible service from you!
At the end of the day you have admitted that Mum has paid for the item so my question is to you "WHY WONT YOU BLOODY SEND IT TO HER"?

Date of experience: February 14, 2017
New Hampshire
1 review
5 helpful votes
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OMG REALLY
August 13, 2020

I won a bid a few months back and paid for it. Poof it disappeared and refund issued. I really did want that ring, so when I saw it come back on their site, I bided again and sent a complaint about it.
Want to talk about a dbl or even triple POOF. NOT ONLY IS MY ORIGINAL BID AND WIN GONE BUT MY CURRENT BID IS GONE TOO on the same ring.
Granted my last win was what I would consider a steal since it was reasonable for me but not them.

Date of experience: August 13, 2020
California
1 review
7 helpful votes
Follow Ab T.
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This is a first rate scam site, with no intention of being a legitimate business.
First of all Police Auctions is NOT related in any way to real police auctions. Their name is fraudulent. Their items are 100% fake as we know now. Their 'business' will be shut down very soon, we'll make sure to contribute to that. We ordered four items including one with 19 diamonds. Upon arrival, all 19 diamonds were invisible to the human eye! Worse, we examined them under a magnifying glass, and they were crude, terrible fakes. Worse still, 5 were missing completely, with holes where the fakes had been. The items were all absolutely terrible, shoddy ripoff material, with no weight to them. The auctions are being bidded on by robots, that is now very clear. The same item get auctioned, because they are NOT the items in the photos. Their confused, deceptive policy can't sugarcoat the fraud that they are committing in selling phony bidded, bait and switch, fake material, and outright missing content items. Make sure you get a refund with all your involved institutions. Beware to all who enter.

Date of experience: March 5, 2019
Connecticut
3 reviews
24 helpful votes
Follow Christy F.
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So I went on this site thinking I hit a secret jackpot or something. Within 30 minutes I "won" these gorgeous 4.18ctw earrings at a bid of $151.00. Then I looked on Google to see how much a 4.18 carat stone is CONSIDERING I WON TWO and the price ranged from $4,000-$24,000. Even sketchier so I copied the picture of my "winnings" to Google AND THE SAME PICTURE CAME UP ON GOOGLE AND PINTREST. Im so glad I wasn't fooled by this piece of $#*! site. I don't know how they get away with it.

Date of experience: April 5, 2020
Australia
1 review
20 helpful votes
Follow JOHN F.
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I made a couple of purchases from this mob in the middle of the night when I could not sleep (not recommended). This morning checked them out with SiteJabber and IMMEDIATELY cancelled the transaction and instigated a fraud investigation with the bank and with PayPal.
THEN GO TO POLICEAUCTION AND PUT AN OUTRAGEOUS BID ON EVERYTHING AND THEN DON'T PAY. THAT OUGHT TO STUFF THEM UP. They will ban you but no big loss, Thanks for the headsup all you people and keep up the goodwork SiteJabber.

Date of experience: August 5, 2016
Florida
2 reviews
7 helpful votes
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Scam
October 26, 2018

I purchase a ring with "baguett cut diamonds" and I took the ring to a real jewelry store to have it appraised and they are fake diamonds. The ring looks nice but it is not what they offered

Date of experience: October 26, 2018
Texas
1 review
7 helpful votes
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Rip-off RIPOFF ripoff
January 11, 2017

Don't waist your time. Just a ripoff site. Go elsewhere. These people don't deserve your money. To say more would just be redundant and a waist of energy.

Date of experience: January 11, 2017

Overview

PoliceAuctions has a rating of 1.7 stars from 262 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoliceAuctions most frequently mention costume jewelry, credit card and white gold. PoliceAuctions ranks 175th among Auction sites.

service
42
value
47
shipping
46
returns
29
quality
46
+75