Paying ten time spot silver price i see 30.00 dollors for one gram silver bars most all jewery is gold over silver.b;ouiuwhfn'popjwerpigjwepgojmegipem
I had a problem with my Paypal not going through to them and sent several messages to them stating my case, giving them all my details and asking if I can pay another way. They kept on coming back with the same replies, not answering my questions. I am legally blind but by their incompetence they have proved to be even blinder. THEY THEN REFUNDED MY BIDS THAT I WON, 3 OF THEM AND SAID I SHOULDHN'T HAVE BEEN ABLE TO BID AND WIN THAT MUCH. THIS PROVES THEIR INCOMPETENCE. NOW THEY HAVE BANNED ME FOR 90 DAYS SO THAT I CANNOT BID THROUGH THEIR INCOMPETENCE! HERE IS THE CHAT... Customer Support Ticket #*******Closed
Thank you for submitting your support ticket. Our Customer Support department is open Monday - Friday from 8AM - 4PM PST, excluding Holidays and Weekends.
Your message from 2021-05-14 18:08:49
I won this item... Paid for it on PayPal.com but the page is not loading - the hammer just keeps on hitting on the block - here is a pic of it:... Item Number ******* Quantity 1 Item Total $1002. 00 Shipping and Handling $12.95 Total $1014. 95 Estimated Currency 1408. 21 NZD
Our response from 2021-05-14 18:15:59
Hello, Thank you for making us aware of this issue. We do not see any payment for item *******. IF payment has gone through please provide the transaction number for the paid item. Also, what device and browser are you currently using? If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 18:18:46
I am in *******. I paid twice through Paypal and it stops with your hammer after I pay from paypal so the problem is yours, I think as paypal goes through. I am on Chrome.
Your message from 2021-05-14 18:35:11
I rebooted and came back and it is still doing it - here is the pic - Ive tried other browsers too. I called you as well - no answer, left a message... the problem is on your website - not paypal as the amount is going through. Thank you for your help and your time.
Your message from 2021-05-14 18:37:42
All my other payments were paid without a hitch. Could someone be messing with my computer as there were other people bidding that were adamant to get these earrings. Thank you. I checked my band and there are enough funds in it. Paypal is doing everything right - your website isnt - here is what it is doing... https://prnt.sc/12xzhwn - could you perhaps let me pay through email directly to paypal. Thanks for your help.
Your message from 2021-05-14 18:44:22
I just cleared my browser and the hammer is still hammering away lol https://prnt.sc/12xzhwn
Our response from 2021-05-14 19:11:56
Hello, Thank you for making us aware of this issue. We have checked on PayPal and there is no payment for item *******. Please download our app and if you're still having the same payment problem please let us know, thank you. If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 19:19:28
I called you once from New Zealand at a cost to me and left a message - which App of yours much I download - I am on a laptop? Thank you. I told you there was nothing wrong with Paypal - they are showing the amount to be paid to you and when I get you, your hammer just keeps on hammering... PLEASE BE SO KIND AS TO LOOK AT MY PICS. I AM LEGALLY BLIND AND HAVING TO DO ALL THESE THINGS WHICH IS SO FRUSTRATING ESPECIALLY IF YOU DONT WANT TO TAKE MY MONEY... LET ME PAY YOU DIRECTLY THEN, THROUGH PAYPAL.
Your message from 2021-05-14 19:25:05
Seriously, your app is for my mobile and I dont use that as the letters are far too small and I cannot see. I HAVE TOLD YOU ABOVE... HERE IT IS AGAIN... P L E A S E... Let me pay you directly through paypal. Give me your details so that I can ask them to transfer the money to you. Or, alternatively, we have people here in NZ that send me an Invoice for Paypal and all I have to do it click on the link and they are paid. PLEASE, PLEASE HELP ME - IT IS SO FRUSTRATING NOT BEING ABLE TO SEE PROPERLY AND HAVING TO GO THROUGH ALL OF THIS AND CONTINUOUSLY REPEATING MYSELF - EVEN CALLING YOU AND NO ONE BOTHERS TO COME BACK TO ME. THANKS.
Your message from 2021-05-14 19:35:06
NOW, IM TOO SCARED TO BUY FROM YOU AGAIN AS THIS WILL HAPPEN AGAIN. IVE CHANGED BROWSERS, CLEARED BROWSERS, RESTARTED MY COMPUTER AND N O T H I N G - AND HAVE TO CONTINUOUSLY REPEAT MYSELF TO YOU.
Our response from 2021-05-14 19:44:55
Hello, Thank you for making us aware of this issue. We will have our engineers look into this on Monday when they are back in the office. If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Our response from 2021-05-14 20:31:42
Hello, Thank you for making us aware of this issue. We see that you have paid by credit card for the item. It will ship on Monday, May 17,2021. Tracking will be available on your 'My Wins' page once your item ships. If you feel there is a duplicate charge for this item in Paypal, please supply the Paypal transaction id and the email address associated with the Paypal account and we will look into that for you. Please note we do not offer phone support other than to provide a way to leave a message. Please use the support system for your correspondence, it is the most efficient way to contact us. We will do our best to provide you with excellent support. Thank you. If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 20:32:12
Thank you, that is no help to me whatsoever, You never read my message or you would have seen that I asked this *Seriously, your app is for my mobile and I dont use that as the letters are far too small and I cannot see. I HAVE TOLD YOU ABOVE... HERE IT IS AGAIN... P L E A S E... Let me pay you directly through PayPal. Give me your details so that I can ask them to transfer the money to you. Or, alternatively, we have people here in NZ that send me an Invoice for Paypal and all I have to do is click on the link and they are paid. PLEASE, PLEASE HELP ME - IT IS SO FRUSTRATING NOT BEING ABLE TO SEE PROPERLY AND HAVING TO GO THROUGH ALL OF THIS AND CONTINUOUSLY REPEATING MYSELF - EVEN CALLING YOU AND NO ONE BOTHERS TO COME BACK TO ME. THANKS*. WHOS THE BLIND ONE HERE?
Our response from 2021-05-14 21:43:24
Hello, We are listening. It is 9:30 pm pacific time as of this writing and our stated hours of support are 8-4 pm, Monday through Friday. There is no need to call us or for us to call you. We cannot accept direct payments to our Paypal email, please don't attempt that. There is no need to duplicate previous responses in a support request, it only makes it harder to follow your issues. We do understand your frustration, but you need to understand that you are attempting a large amount of purchases from a foreign country and having difficulties doing so. We typically limit the amount that a first-time buyer can purchase. Our security team reviews all foreign purchases, and given the issues here, they have put you on a first-time buyer restriction. We have refunded the paid items that have not shipped yet. Please allow 48 hours for the refunds to process. Due to the dollar value and volume of items you have purchased, along with the payment issues, your account is restricted for 90 days as a first-time buyer. Please contact us after 90 days to restore your bidding. We know it can be frustrating, but these policies protect everyone, including the users. Thank you. We also have a short video on the first-time buyers limit: https://youtu.be/s98ErGtwf0c Please contact us in 90 days to reactivate your bidding if you wish to do so, thank you. You may also be interested in the following videos, which may help address your questions. https://www.youtube.com/watch?v=s98ErGtwf0c If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 22:45:15
What is the refund for? I paid for the earrings through my visa and not PayPal? So why have you given me a refund, for what? You sent me two refunds! I never cancelled any of my orders, did you?
Your message from 2021-05-14 22:56:41
Kindly see that you refund ALL MY BIDS that havent gone through - I SHALL RETURN THE REST TO YOU FOR A REFUND! I will no longer deal with a company like yours that make inane mistakes and then take it out on you when you point it out and blame you for not reading our correspondence to you but saying we shouldnt post it so many time... how about when you IGNORE IT AS YOU HAVE? - in any case, I wasnt happy with the rolled gold and rolled white gold & silver plating of your jewllery - kindly cancel my account forthwith - AFTER YOU PAY WHAT IS OWED TO ME. THIS IS WHAT I AM TALKING ABOUT YOUR INCOMPETENCE - NOT LIMITING MY BIDS FROM THE GET GO - BUT GREEDY FOR MONEY AND THEN - FINDING OUT YOUR MISTAKE... WELL GOOD RIDDANCE! BAN ME TOO SO THAT YOU CAN FEEL BETTER ABOUT YOURSELVES SEEING YOURE SO VERY PETTY! Police_auction
Categories
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Bridgmarl
US
Customer Support Ticket #*******Closed
Thank you for submitting your support ticket. Our Customer Support department is open Monday - Friday from 8AM - 4PM PST, excluding Holidays and Weekends.
Your message from 2021-05-14 18:08:49
I won this item... Paid for it on PayPal.com but the page is not loading - the hammer just keeps on hitting on the block - here is a pic of it:... Item Number ******* Quantity 1 Item Total $1002. 00 Shipping and Handling $12.95 Total $1014. 95 Estimated Currency 1408. 21 NZD
Our response from 2021-05-14 18:15:59
Hello, Thank you for making us aware of this issue. We do not see any payment for item *******. IF payment has gone through please provide the transaction number for the paid item. Also, what device and browser are you currently using? If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 18:18:46
I am in New Zealand. I paid twice through Paypal and it stops with your hammer after I pay from paypal so the problem is yours, I think as paypal goes through. I am on Chrome.
Your message from 2021-05-14 18:35:11
I rebooted and came back and it is still doing it - here is the pic - Ive tried other browsers too. I called you as well - no answer, left a message... the problem is on your website - not paypal as the amount is going through. Thank you for your help and your time.
Your message from 2021-05-14 18:37:42
All my other payments were paid without a hitch. Could someone be messing with my computer as there were other people bidding that were adamant to get these earrings. Thank you. I checked my band and there are enough funds in it. Paypal is doing everything right - your website isnt - here is what it is doing... https://prnt.sc/12xzhwn - could you perhaps let me pay through email directly to paypal. Thanks for your help.
Your message from 2021-05-14 18:44:22
I just cleared my browser and the hammer is still hammering away lol https://prnt.sc/12xzhwn
Our response from 2021-05-14 19:11:56
Hello, Thank you for making us aware of this issue. We have checked on PayPal and there is no payment for item *******. Please download our app and if you're still having the same payment problem please let us know, thank you. If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 19:19:28
I called you once from New Zealand at a cost to me and left a message - which App of yours much I download - I am on a laptop? Thank you. I told you there was nothing wrong with Paypal - they are showing the amount to be paid to you and when I get you, your hammer just keeps on hammering... PLEASE BE SO KIND AS TO LOOK AT MY PICS. I AM LEGALLY BLIND AND HAVING TO DO ALL THESE THINGS WHICH IS SO FRUSTRATING ESPECIALLY IF YOU DONT WANT TO TAKE MY MONEY... LET ME PAY YOU DIRECTLY THEN, THROUGH PAYPAL.
Your message from 2021-05-14 19:25:05
Seriously, your app is for my mobile and I dont use that as the letters are far too small and I cannot see. I HAVE TOLD YOU ABOVE... HERE IT IS AGAIN... P L E A S E... Let me pay you directly through paypal. Give me your details so that I can ask them to transfer the money to you. Or, alternatively, we have people here in NZ that send me an Invoice for Paypal and all I have to do it click on the link and they are paid. PLEASE, PLEASE HELP ME - IT IS SO FRUSTRATING NOT BEING ABLE TO SEE PROPERLY AND HAVING TO GO THROUGH ALL OF THIS AND CONTINUOUSLY REPEATING MYSELF - EVEN CALLING YOU AND NO ONE BOTHERS TO COME BACK TO ME. THANKS.
Your message from 2021-05-14 19:35:06
NOW, IM TOO SCARED TO BUY FROM YOU AGAIN AS THIS WILL HAPPEN AGAIN. IVE CHANGED BROWSERS, CLEARED BROWSERS, RESTARTED MY COMPUTER AND N O T H I N G - AND HAVE TO CONTINUOUSLY REPEAT MYSELF TO YOU.
Our response from 2021-05-14 19:44:55
Hello, Thank you for making us aware of this issue. We will have our engineers look into this on Monday when they are back in the office. If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Our response from 2021-05-14 20:31:42
Hello, Thank you for making us aware of this issue. We see that you have paid by credit card for the item. It will ship on Monday, May 17,2021. Tracking will be available on your 'My Wins' page once your item ships. If you feel there is a duplicate charge for this item in Paypal, please supply the Paypal transaction id and the email address associated with the Paypal account and we will look into that for you. Please note we do not offer phone support other than to provide a way to leave a message. Please use the support system for your correspondence, it is the most efficient way to contact us. We will do our best to provide you with excellent support. Thank you. If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 20:32:12
Thank you, that is no help to me whatsoever, You never read my message or you would have seen that I asked this *Seriously, your app is for my mobile and I dont use that as the letters are far too small and I cannot see. I HAVE TOLD YOU ABOVE... HERE IT IS AGAIN... P L E A S E... Let me pay you directly through PayPal. Give me your details so that I can ask them to transfer the money to you. Or, alternatively, we have people here in NZ that send me an Invoice for Paypal and all I have to do is click on the link and they are paid. PLEASE, PLEASE HELP ME - IT IS SO FRUSTRATING NOT BEING ABLE TO SEE PROPERLY AND HAVING TO GO THROUGH ALL OF THIS AND CONTINUOUSLY REPEATING MYSELF - EVEN CALLING YOU AND NO ONE BOTHERS TO COME BACK TO ME. THANKS*. WHOS THE BLIND ONE HERE?
Our response from 2021-05-14 21:43:24
Hello, We are listening. It is 9:30 pm pacific time as of this writing and our stated hours of support are 8-4 pm, Monday through Friday. There is no need to call us or for us to call you. We cannot accept direct payments to our Paypal email, please don't attempt that. There is no need to duplicate previous responses in a support request, it only makes it harder to follow your issues. We do understand your frustration, but you need to understand that you are attempting a large amount of purchases from a foreign country and having difficulties doing so. We typically limit the amount that a first-time buyer can purchase. Our security team reviews all foreign purchases, and given the issues here, they have put you on a first-time buyer restriction. We have refunded the paid items that have not shipped yet. Please allow 48 hours for the refunds to process. Due to the dollar value and volume of items you have purchased, along with the payment issues, your account is restricted for 90 days as a first-time buyer. Please contact us after 90 days to restore your bidding. We know it can be frustrating, but these policies protect everyone, including the users. Thank you. We also have a short video on the first-time buyers limit: https://youtu.be/s98ErGtwf0c Please contact us in 90 days to reactivate your bidding if you wish to do so, thank you. You may also be interested in the following videos, which may help address your questions. https://www.youtube.com/watch?v=s98ErGtwf0c If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
Your message from 2021-05-14 22:45:15
What is the refund for? I paid for the earrings through my visa and not PayPal? So why have you given me a refund, for what? You sent me two refunds! I never cancelled any of my orders, did you?
Your message from 2021-05-14 22:56:41
Kindly see that you refund ALL MY BIDS that havent gone through - I SHALL RETURN THE REST TO YOU FOR A REFUND! I will no longer deal with a company like yours that make inane mistakes and then take it out on you when you point it out and blame you for not reading our correspondence to you but saying we shouldnt post it so many time... how about when you IGNORE IT AS YOU HAVE? - in any case, I wasnt happy with the rolled gold and rolled white gold & silver plating of your jewllery - kindly cancel my account forthwith - AFTER YOU PAY WHAT IS OWED TO ME. THIS IS WHAT I AM TALKING ABOUT YOUR INCOMPETENCE - NOT LIMITING MY BIDS FROM THE GET GO - BUT GREEDY FOR MONEY AND THEN - FINDING OUT YOUR MISTAKE... WELL GOOD RIDDANCE! BAN ME TOO SO THAT YOU CAN FEEL BETTER ABOUT YOURSELVES SEEING YOURE SO VERY PETTY!
Our response from 2021-05-15 05:12:25
Hello, Thank you for making us aware of this issue. As you requested, all of your unshipped items have been refunded and your account has been canceled. Please allow 48 hours for your refunds to be processed and the funds made available in your account. If you have any further questions, please feel free to contact our friendly Customer Support Team. Customer Support can be reached between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays. Thanks again, Customer Support PoliceAuctions.com *******900
P.S. KINDLY NOTE, HOW THEY HAVE MOVED THEIR REPLIES BEFORE I POSTED MY REPLY - NOW YOU TELL ME WHAT ARE THEY TRYING TO DO... THEY'RE TRYING TO MAKE THIS LOOK AS THOUGH THEY ARE DOING EVERYTHING RIGHT, WHICH THEY ARE NOT... HOW CAN MY REPLY APPEAR AFTER THEIRS REFERRING TO THE SAME MATTER?
READ YOUR BIDS CAREFULLY - ROLLED GOLD OVER SILVER OR ROLLED PLATINUM OVER SILVER, LASTS FOR ABOUT 2 YEARS AND YOU CANNOT WEAR IT ALL THE TIME. TOO LATE, I GOT CAUGHT OUT AND WENT AND DID SOME RESEARCH!
BOUGHT ROLLED AND PLATINUM OVER SILVER. ONE PAIR OF GOLD & DIAMOND EARRINGS AND SOME OTHER ROLLED GOLD OR PLATINUM.
After buying six or seven items from them last night completing three purchases this morning 10 minutes after I complete the purchases I go to open the site and accidentally hit reviews. You think police auction with the word police in it you're safe I never thought to check the reviews surely the police wouldn't represent off. No they wouldn't but other lowlights using the word police definitely will how they can get away with it I don't know. All of the reviews that I could see where bad real bad my face got all red and I begin to sweat thinking oh God I just got burned immediately I called the bank and cancel my card and try to get it reversed can't do it have to wait for them to post a dispute. Immediately go on the site and try to refund hit refund refund it won't let me I'm trying to put in the description and putting it exactly how it was and it would not accept it lo and behold on the other end of it I didn't know they could see me I guarantee it. In-between this I had posted a post on Facebook warning my friends of the bad place and telling them not to do it Facebook deleted the post and warned me I'm on suspension just for letting my friends know the truth yes that's exactly right they're deeply connected. Part of the refund asked why did I want a refund I stated straight up I read the reviews I don't want no fake jewelry. Could not get the refund I thought Creed me while I went back on the site to see the reviews and their disappeared they were completely gone only thing I could find was real good reviews don't tell me Facebook Google are not connected to things like this they surely are I'm here to tell you the truth. I hope they get shot down it's not okay with their doing it caused me so much heartache and headache today it's just wrong to do that to people. It's wrong for them to censor our speech into sensor are post and to stop us from letting other people know about bad experiences that's all I did was letting people know oh no I wasn't they stopped that post Facebook did boohoo Facebook you're just as dirty as they are if you ask me go ahead and suspend me you'd be helping me do the will of God. It's getting bad folks watch your back don't count on social media to tell you the truth because you can bet your bottom dollar they won't and they're not. Be blessed good luck don't buy a thing here don't do it don't do it pass it on if enough of us do it can stop these people
DONT BE FOOLED BY THE 'ROCKS' THAT THEY GOT
I would like to let you know that im extremely disapointed from what i received... You guys are claiming that gemstones and diamonds are real and if not that you will let people know. Well, heres my case: The bracelet i bought was supposed to contain:
"Gemstone: Emerald
Quantity: 9
Gem Grade: AAA
Cut: Round Cut
Height: 3.1 mm
Width: 2.7 mm
Depth: 1.8 mm
CTW: 5.88 CTW
Gemstone Description
Gemstone: Diamond
Quantity: 54
Clarity: I1
Color: H - Near Colorless
Cut: Round Cut
Height: 1.1 mm
Width: 1.1 mm
Depth: 1 mm
CTW: 0.50 CTW"
And Heres your claims:
"All stones are natural, unless otherwise specified. We require our sources to disclose if a stone has been treated prior to listing. In the event of error or omission by the vendor, the buyer is entitled to a full refund.", "Diamonds in the descriptions of our items are real unless otherwise noted."
When i opened the package, it was more than obvious than this was all bs and that stones werent real. It just took a macro lens on top of my phones camera to see that theres not even fake rocks everywhere its supposed, instead, in some places you can find some molded metal instead of diamonds. The few fakes diamonds that are on the bracelet are not even quality fakes, and the AAA emeralds are the insult topping all the rest. But before I wrote this message, i wanted to be fair and go ask a professionnal if maybe i was wrong, but i got the answer to my question extremely fast as this item is BS all the way... You guys waste peoples time, money and give them false expectations, and u make them feel happy until we receive the crap... Its extremely insulting and frustrating... I would like to claim a total refund and you say on top of it that you dont even pay for the shipping fees... showing that you certainly have to deal with a major percentage of your sales that are returning for the same reasons i explained here... I can send you the macro pictures i took as a proof of the total scam it is and im very tempted to make you a beautiful video promotion review on my each of my most reaching social platforms, cause i think people needs to know how a honnest compagny you guys are.
I would appreciate a fast and proactive collaboration from you guys regarding the full refund request im filing right now for that scameralds bracelet auction I just received
Don't waste your time and money! Don't waste your time and money! Don't waste your time and money! Don't waste your time and money! Don't waste your time and money! Don't waste your time and money!
They don't refund shipping, even the unused part of $9 paid. RIDICULOUS - don't BOTHER
Motorvehicles
Good products and fast delivery
The worst. Rat people. They shouldn't be allowed to breath oxygen.
Horrible site, overpriced jewelry and coins. DO NOT GET INVOLVED WITH THEM, do yourself a favor.