PlayStation

Bought a game cause of some people, played one time and discovered I HATE it. Pretty upset I wasted near $100 bucks on a game I played 1 time and cause Ive already downloaded it ans tried I cant get a refund. Lame af! And since PS5, omg, it ruins the gameplay for us PS4 players. Next console wont be a ps5. Xbox has been sounding awesome and cheaper prices. Think Ima finally give them a try. Thanks for pushing me that way ps. Bye u greedy pos.

I've been trying to get my hacked account back for years and years. I thought I was getting somewhere these past months but it's just constant questions and then delays in responces and unclear instructions and communication. Lost over £1000 and years of progress on this account and highly doubt I'll ever get it back due to PSN customers support being deylayed, unclear, not friendly, not communicating and overall being terrible. Honestly probably the worst customer support I've ever experienced. Replys take weeks from PSN and when I do get emails they are extremely unclear.
Better off using PC and not playstation.

My boyfriend has an playstation account. June 7th his account got hack and a game got brought for a $109. Soon I seen it I disputed it with my bank. And took my payment off my PlayStation account.
We also tried to get in contact with Sony PlayStation itself to no prevail. Now they told my bank that they can not refund his money back cause it 14 day past. How do you tell the bank that disputed it the same day that the money was taken to say you not going to pay that back.
Sony PlayStation takes money from it's account holders even if the account was unauthorized for the payment that's in question.
Make it make sense. I don't like PlayStation Sony

Got suspended for reason. Someone messaged me calling me the n word and threatened my life because i called them an idiot. I got suspended and they didnt. Dont even bother with the playstation clowns.

I wanted a refund then I talked to Sony they told me they have to put me on hold for 10-20 minutes until I am waiting an hour and still no response and when they responded the refused to give me the refund and ended the chat

Dealing with these idiots is like dealing with crooked politicians or con artist. I signed up for 1 month didn't save my card and they took almost 6 months off a debit card that wasn't saved on there sight and when I tried to get a refund from them bcus I don't own a playstation nor will I ever now. So I told them I never used there subscription they stole the money for they said so sad to bad so I had my bank refund the money bcus even the bank said they took money fraudulently. Multi million dollar company takes food out of my kids mouths for a service I didn't ask for and wouldn't return the monies. Watch out when dealing with them. I would leave a face to face with them so I can look in there eyes and ask them how they sleep at night. I think they relative of Biden and deserve a dirt nap. Idiots I still got it back bcus there morons who committed fraud! Lol! Get u some of that!

PlayStation support refuses to help recover my account when I was hacked, the hacker got me banned. They were spamming my friends with invites and messages and got my account reported. When I asked PlayStation to help they just said I was banned and they can't recover my account.

Playstation direct is a rip off. DO NOT BUY FROM THEM! They are Sony but they will take your money and run. I ordered 2 controllers and never got them. Got told I will receive if and when they decide to. I am making a trip to Memphis to confront them.

I've been trying to log into my PlayStation account and it says my password is wrong even though I know it's not. So I went to their website and it just kept taking me in circles. "Need help resetting your password? Click here" and when I click it- it takes me back to the SAME F*CKING PAGE. "Need help resetting your password? Click here" I've also been trying to call their customer service for THREE DAYS and they have not answered there's a wait time but the system does not tell you how long it is it just hangs up on you. Now apparently there's technical difficulties. I'm fed up. They need to fix their customer support system because this is ridiculous and if I could give them 0 stars I would.

$#*! them. Why the hell would you send out "exclusive" invites to get a ps5 and then when you get in there after a $#*!ing waiting line, they are out. Why not send as many invites as there are Ps5s?!?! How stupid can you be!

This is by far the worst CS experience from a large company. Awfully long wait times. Chat window crashes. Mean CS providers, and no reasonable solutions to customer problems.

This is regarding my last purchase from PS store online, i ordered Pubg battleRoyal game on PS4.

There are a lot of issues regarding this game, starting from lagging, sensitivity, game controlling and other, everything reported to Ps4 and game developers and the issues was admitted by both.

I asked to return the digital game and refund my money back but the rejected my request and informed me that they are working on solving this issues and till now no improvement since 2 months.

I escalated this case to their higher management with no solutions

I don't know how I can solve this issue and refund my money