From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.4 stars from 3,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.
Very nice and simple website to conduct trades between players, have not had a problem to which if I did there are safety measures to this.
As good as a marketplace can be.
Really glad they solve the problem I would of loved it if they didnt take so long to solve it but is okay thanks allot really apreciated it
Thank you for your review and understanding, Jeremy. We receive a lot of requests on a daily basis and our tickets can sometimes can get clogged up. We'll charge this to experience and be diligent with future tickets. Have a good day ahead!
2 days ago I sold an account on this site. Someone placed an order for my account, so I contacted the buyer if he would be okay if I changed the price due to high commission(20$) and he agreed, so we cancelled the order and placed a new one. Everything went smooth until I realized they took an extra commission from cancelled order 15$, so that's 35$ for nothing. I wrote them an email and their response was that they can't remove my negative balance. So I wouldn't recommend this site for people who want to sell their accounts.
I've used PA a couple years ago and it worked fine for me. I tried to connect today and my malwarebytes says the site is blocked due to malware. So I read on the malwarebytes forum to find out it's not really a malware but that site is blocked because they sell accounts (which honestly is a dumb reason to block a site).
So anyways, I decided to whitelist playerauctions website on my malwarebytes. When I tried to go on their website now my Kaspersky said that the certificates were not trusted and asked me a confirmation to proceed.
At this point I declined, this is a real issue and this needs to be fixed. Why are your certificates not valid? I will not use PA as long this is not fixed. If a person from PA would please take time to answer me here that would be greatly appreciated as I really want to use your website again, but I won't until this is fixed.
Hello Elban,
We have thoroughly consulted our tech team about this and our website should be good to go. The certificates on our site that you mentioned are all in order. You should be completely safe using our platform, as thousands who have already logged in for the past few days and hours.
Please let me know if you have other questions or concerns by using the Q&A form here in SiteJabber.
Best regards,
Richard
He comprado muchas cosas en esta pagina y es super seguro siempre todo bien y muy rapido encantado con ellos volvere a comprar
Hello, Cristina. Thank you very much for the kind and positive review! We're very happy to hear that our platform is able to provide you with your gaming needs. :)
They Decilned the payment i was always using. And after a week i got my money back but not the whol -20% because transaction. This is a Big Scam. Dont buy anithing there
Hello Didier,
We looked into your order and found out that the full amount was successfully refunded to you. If there were any deductions, it was due to because of Skrill/MoneyBooker's handling fee --- this amount is not with us, and is most certainly not in the 20% range which is too big. Please get in touch with support@playerauctions.zendesk.com if you have more questions or concerns.
Best,
Richard
Safe and the chances of getting banned are basically 0. They work very quickly and just like Ebay sellers get rating so just go for the most 5 stars and you will be fine.
Hello, Adam. Thank you so much for the positive review! Indeed, that is what your feedback system is for. You'll also find that the majority of our sellers have their image and quality of service to uphold so in the end, everyone wins. :D
Purchased a couple CS: GO skins and although it took some time to straighten out the trade (i don't trust the robots) support eventually helped me get the skins i had record for, and for that I will get a 5 star review.
Hello Jacob. Thank you so much for the kind and detailed review! Steam's bots are prone to hiccups sometimes, but it's what our support team is there for. Very happy to hear that your issue was resolved! :)
I buyed many times (account created 2013)
From one day to another i am blocked for paypal/online bank/credit card
They talk something about "payment risk systems" and can not help me with this problem.
I had no recharge refund or any false transaction.
They want me to use crypto currency
Its a no go for me
Hello Claus,
Thank you for posting your experience regarding your order. I was able to check and the order ID you gave here points to a successfully completed order, perhaps there was a mistake in posting the one with the issue?
To answer your review: our website has a security system that conforms to anti-fraud and risk management standards. If the account information has inaccuracies and/or inconsistencies, it gets flagged and payment will be declined as protection for the community. Information has to be accurate, relevant, and up-to-date in order for payments to go through.
When this happens, your other option would be to pay via GoCoin. Rest assured that no charges are ever processed with declined payments, and if any was deducted, it will be automatically returned from the end of your payment institution.
If you'd like assistance on this and any other issues or concerns, please get in touch with support@playerauctions.zendesk.com. Thank you and have a good week, Claus.
Best regards,
Richard
You can purchase your order fast and easy. The site is easy to use and handy. For me this is the best site so far for buying accounts and items.
Hello Renz-John. Thank you so much for the positive review and sentiments about our platform! We truly appreciate it. :)
First off, I just want to say I am not too sure how I feel about the site. I ordered a CD key for a game today, they took my money and then immediately declined it. Soo I have no cd key, and you took my money. Secondly when trying to find a way to contact or dispute something turned out to be a nightmare.
Hello Brandon,
I'm sorry to hear about the inconvenience. I'd like to explain the process for this so you can have a better idea of how our payment system works.
Our website has an anti-fraud security system that actively monitors and tracks payments being made. Account information is checked and if there are any inconsistencies or inaccuracies, payment is declined; refunds for this should be automatic. Due to security reasons, we cannot disclose the exact reason, but I would advise you to please check your information ---- from name, address, to email address, please make sure you're using correct and up-to-date information. You can try purchasing again but if it fails, your other option would be to pay via GoCoin.
I have now escalated this case to the respective department to make sure you get your refund ASAP. If you have any questions, please send an email to support@playerauctions.zendesk.com, Brandon.
Best regards,
Richard
I've have 3 bad experiences with this website. 1st, the account I bought for $180 got stolen back after receiving my money. 2nd, everytime I cancel my order, it seems that they get salty because they're not getting their money and comes the 3rd issue, after you cancel your order and get refunded, they suspend your account making you unable to purchase anything. Like c'mon, you want money?! I'm giving you some yet you DECLINE my payment. It won't take paypal, credit card and even Skrill. NOW I made a new account and deleted my old one since it's the policy but guess what, still no reply and i am STILL suspended. JUST LET ME PURCHASE AND TAKE MY MONEY! That's all your website is good at right? So why are you still failing?! This website is a complete joke. Only good thing about it is, the seller I'm buying from was nice enough to try and help.
Hello Kara/Kyow,
Thanks for providing the details about your issue with our platform. I was able to check on your account, and as per our logs, the account closure was requested by you. I'm afraid as per policy, requests for account closure are one-way and cannot be reversed. Canceling orders are absolutely allowed as long as the seller has not yet delivered the goods nor confirmed on the website that they have.
If you made a new account following the closure of your old account, Kyow, please get in touch with trust@playerauctions.zendesk.com and provide the username/email address of your new one. Our team will check on our end and see what needs to be done in order for the account to be reactivated. Please note that you may be required to send documents in order to validate your identity --- anything you send will be treated professionally and confidentially.
Hope this helps, Kara. Sincere apologies for the inconvenience you experienced.
Best,
Richard
Literally in less then 10 minutes, I had my stuff, very quick and discrete. Loved how fast the service was.
Hi there, Wilbell. Very pleased to hear about this! Thank you very much for the kind and positive review. :)
Fast, friendly, reliable, and safe. I was impressed with how legit this website was and how easy the website is to navigate.
Hi there, Angelique. Thank you for the kind review! We're very honored to hear that you find our services helpful and that you're enjoying the layout of the site. :)
Well, thanks to this good support i received i realized that the problem was because of my PayPal account so i fixed it and by the help i received from this support team by resending my disbursements time, i got the money sent successfully it's a really amazing, quick and trusted website and a really helpful support!
Hello Shane, thank you so much for updating us and posting a follow-up review. We're very happy to hear about this, and sorry again for the trouble you had with your PayPal account. Contact us anytime if you need help --- and as an additional line of support, you may use the Q&A form here if you have any questions. Have a great week ahead, Shane! :)
Good custormer assitance! Nice prices too! Would recomend!
Also nice discounts, and many options, as
Hello Roberto. Thank you so much for the kind words! I'm very happy to hear about the positive experience you had with our platform. :)
Amazing service had the 40m within 3 minutes of confirming the purchase, would highly recommended everybody go through haidi1408
Hello there, Josh. Thank you so much for the recommendation! I'm happy to hear that you have found a good seller who suits your gaming needs. Have a good day ahead! :)
I bought an account for 500usd. And bought the insurance too. About 2 months later, the account got recovered my original owner. I sent PA all the proof and they sided with sell who isn't even present anymore. He didn't respond when me and them confronted him with the evidence but yet some how they "sided with the sell" even though he didn't dispute my dispute. Just that alone would throw up red flags. But no. And to top it all off they closed the dispute and suspended my PA account. Wow. GG I guess? Please do yourself a favor and don't use this site.
Hello Jay,
I was able to check on your case, and for reference, the order ID for this is 3958339; the ID posted is a dispute number.
I am very sorry for how the case turned out. Even if insurance was paid for, we still require buyers to submit compelling evidence for their claim, as detailed in the disclaimer here: https://i.imgur.com/xuvAhYo.png < This is in place in order to validate claims and make it fair for the other user. We were unable to receive this from you during the dispute window so we had to close the case in favor of the seller.
As for your suspension, I have no access to the logs pertaining to this due to security reasons. Please email trust@playerauctions.zendesk.com using the email address on your PA account to have this sorted out. I will assist you with this, just let us know through the Q&A form once you have emailed them so I can have it followed up. You may also post questions or concerns using the Q&A form, Jay.
Once again, my sincerest apologies for the hassle.
Best regards,
Richard
Fast, safe, reliable and good service really impressed how they do business great layout of the website makes it easy to go around
Hello Manny. Thank you so much for the very kind review! I'm glad you're enjoying our services and web layout. Have a good day ahead! :)
I don't recommend this junk, you show evidence that the seller retrieves the account and they just don't give you back the money. Pathetic, never buy from this site
Hello Zsolt,
I'm very sorry but as per checking, our team did not receive compelling evidence from you. We also found no insurance on your order. We will provide support in mediating the case and asking your seller to cooperate or provide a replacement account or refund if you were able to prove the case, but your seller won the dispute. Even if you bought insurance, please note that we still ask for compelling evidence, as shown here: https://i.imgur.com/xuvAhYo.png
I'm truly sorry for the inconvenience on your part, but the case is already closed. Please let us know if you have any questions during this time, Zsolt.
Best regards,
Richard
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the nice and kind review, Callum. We encourage users to view user feedback so they will be guided when it comes to which sellers to pick for offers; thanks a lot for sharing your thoughts on that! Have a good weekend soon!