Thank you for posting your experience regarding your order. I was able to check and the order ID you gave here points to a successfully completed order, perhaps there was a mistake in posting the one with the issue?
To answer your review: our website has a security system that conforms to anti-fraud and risk management standards. If the account information has inaccuracies and/or inconsistencies, it gets flagged and payment will be declined as protection for the community. Information has to be accurate, relevant, and up-to-date in order for payments to go through.
When this happens, your other option would be to pay via GoCoin. Rest assured that no charges are ever processed with declined payments, and if any was deducted, it will be automatically returned from the end of your payment institution.
If you'd like assistance on this and any other issues or concerns, please get in touch with support@playerauctions.zendesk.com. Thank you and have a good week, Claus.
Best regards,
Richard
Claus Has Earned 1 Vote
Claus E.'s review of PlayerAuctions earned a Very Helpful vote
Hello Claus,
Thank you for posting your experience regarding your order. I was able to check and the order ID you gave here points to a successfully completed order, perhaps there was a mistake in posting the one with the issue?
To answer your review: our website has a security system that conforms to anti-fraud and risk management standards. If the account information has inaccuracies and/or inconsistencies, it gets flagged and payment will be declined as protection for the community. Information has to be accurate, relevant, and up-to-date in order for payments to go through.
When this happens, your other option would be to pay via GoCoin. Rest assured that no charges are ever processed with declined payments, and if any was deducted, it will be automatically returned from the end of your payment institution.
If you'd like assistance on this and any other issues or concerns, please get in touch with support@playerauctions.zendesk.com. Thank you and have a good week, Claus.
Best regards,
Richard