Kara B.’s Reviews of PlayerAuctions & more

Kara's Profile

Review 1
First Reviews
0
Votes 3
Thank Yous 0
Fans 0
Profile Views

166

Contributor Level

Total Points

Virtual Goods

1/22/19

I've have 3 bad experiences with this website. 1st, the account I bought for $180 got stolen back after receiving my money. 2nd, everytime I cancel my order, it seems that they get salty because they're not getting their money and comes the 3rd issue, after you cancel your order and get refunded, they suspend your account making you unable to purchase anything. Like c'mon, you want money?! I'm giving you some yet you DECLINE my payment. It won't take paypal, credit card and even Skrill. NOW I made a new account and deleted my old one since it's the policy but guess what, still no reply and i am STILL suspended. JUST LET ME PURCHASE AND TAKE MY MONEY! That's all your website is good at right? So why are you still failing?! This website is a complete joke. Only good thing about it is, the seller I'm buying from was nice enough to try and help.

Comments (0)
132K Views

Helpful (3)

Thank you

Support T. – PlayerAuctions Rep Over a year old

Hello Kara/Kyow,

Thanks for providing the details about your issue with our platform. I was able to check on your account, and as per our logs, the account closure was requested by you. I'm afraid as per policy, requests for account closure are one-way and cannot be reversed. Canceling orders are absolutely allowed as long as the seller has not yet delivered the goods nor confirmed on the website that they have.

If you made a new account following the closure of your old account, Kyow, please get in touch with trust@playerauctions.zendesk.com and provide the username/email address of your new one. Our team will check on our end and see what needs to be done in order for the account to be reactivated. Please note that you may be required to send documents in order to validate your identity --- anything you send will be treated professionally and confidentially.

Hope this helps, Kara. Sincere apologies for the inconvenience you experienced.

Best,
Richard