From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.4 stars from 3,091 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.
Tried to purchase some currency for classic wow and immediately after, they took my money from my bank account and said "please contact your payment provider for a refund". Either give me my money back or deliver the currency I paid for. Oh and a screenshot so people can see that I'm not full of bs.
I had an issue with a purchase Fortnite account, but when i text them to prove that i has been scammed, they helped me in a very short time and everything went good! 5 star rating!: DD
Thank you so much for the amazing and kind review, Johan! We're glad everything worked out for you. :D
Cant get a response back stuck at verifying payment been 24 hours been emailing a few times with nobody replaying back payment has been taken i sent in all documents requested order number *******
Hello, Bill,
I'm very sorry for the hassle with this. You will now be scheduled to receive an automatic refund in 2-5 business days. If you need help or have questions, please use the Q&A form here in SiteJabber.
Best,
Richard
If these individuals are actually attempting to verify information, they are going so far above and beyond, it's just too much. I was leery even considering sending them a screenshot verifying the transaction. Then they asked for a photo of my credit card. That's just going way too far. Considering all the information I've provided matches in order for the charge to go through, and I provided a screenshot verifying the purchase. It is simply too much. This just represents a significant hassle, and frankly I doubt the legitimacy of this organization. I think it is far more likely that they are attempting to defraud individuals than they are to provide a service. Please do business with someone, anyone else.
I got scammed for an OSRS account. I filed a dispute a month ago and support is ignoring my messages
Hello Mateo,
I am very sorry for what happened, but as per checking, we can't issue a refund or replacement because no insurance was purchased. And even with insurance, we require buyers to send compelling evidence. In the dispute thread, we did not find any suitable proof that can incriminate your seller as the one at fault, and as such it was closed in his favor.
If you need help or have questions, please feel free to use the Q&A feature here so I can assist you, Mateo.
Best,
Richard
Placed an order at 12:15 and the transaction in game was completed at 12:20. Very fast and very easy.
Thank you so much, Derek, that is indeed lightning fast! Glad to hear it. :)
Buyed tarkov rubles and all goes well, but fees are high, but if you put your cash into skrill or neteller fees are lower than if you pay with your cc
Thank you for the positive feedback, David. Buyers don't pay any fees at PlayerAuctions, and the fee you spoke of is possibly from the payment portal you used. These fees are naturally there for their processing service coverage. If you have any other concerns, please feel free to use the Q&A feature here at SiteJabber. Thanks again!
I had an amazing experience with player auctions and their resourceful staff. For all looking for power leveling, accounts, and currencies at competetive market pricing this is the place. Beatiful website and plenty of options (never bored now that im home self isolating) ON TOP OF EVERYTHING ORDER COMPLETED WITHIN 2/3MINS!
Thank you so much for the fantastic review, Kyle! We're ecstatic to hear about this, and we hope you enjoy your orders while we're all at home during this period. :D
I recently made a purchase through this company and had no issues at all with them. Make sure to check your email right after completion because they might have a few things they want you to send them to verify you as the buyer. Glad that they did that though, security is not something that should be taken for granted.
Thank you for the awesome review, Alex, and thanks as well for sharing your thoughts about our verification process. This is EXACTLY what we set out to do! We verify the identity of our users to get to know them for future transactions, plus it enables us to identify them as the real owner of payment accounts being used. This is how we enact our anti-fraud policies, and I'm glad to hear that you're all set! Thanks again, Alex. :)
Always had my back for both sales and purchases, I recommend this site if you want to be guaranteed to get what you paid for, or to sell your stuff without hassle.
Thank you very much for the kind feedback for us, Bonjam! Much appreciated!
Timely and efficient. These guys are the best. Got my order within 15 mintues after verifying my purchase
Glad to hear about this, Muneeb! Thank you so much for the very kind feedback! :)
Got my account and everything is resolved. They also insure you up to a year so if anything happens to this account in a year then i can get my money back.
Hello Sandeep,
I was able to check and the reason for the slight delay was due to our verification process to ensure the authenticity of the payment account being used. The order has gone through now and you were able to confirm receiving the order. Sorry for the concern this has caused you and thank you so much for following through the order with patience.
Best,
Richard
Best sellers!. Timely, efficient and good communication. These guys are the best and i would not recommend any other website..
Thank you very much for the kind feedback and recommendation for us, Sean! Much appreciated! :D
Amazing service, I've bought from these guys at least 2-3 times already and I will keep on doing it.
Thank you so much for the positive feedback and for the trust you've given us, Russell!
I candled my order due to the fact that the website was telling me to pay for what I wanted. After they pulled the money from my bank account which does not make sense for me to pay twice. I still have not received my refund, the directions and "customer support" is completely useless. Please help!
Hello Ricky,
I saw that you were already assisted by our staff on ticket 396217. I'm sorry for the inconvenience, and to state what our agent has told you, the payment is already voided and it's in transit already. If you have any other concerns, please write back to your ticket/email thread so our staff can help you out.
Best,
Richard
They suspended my account right after I register because they claim me "already have an account" and what they call "security reasons".
When I try to argue with them, the response I got is "PlayerAuctions may suspend or terminate a Registered User's Account at any time".
Customer Service is doing an "excellent" job, it feels like talking to a robot instead of a human, it's really very bad experience.
Hello NC,
It was detected by our system and agents that you already have an account with us named "wowml". The decision isn't final and you can still dispute this by contacting trust@playerauctions.zendesk.com — kindly tell our staff that "wowml" isn't you, and they may verify your credentials so they can validate your created account as not the same as user wowml.
Best regards,
Richard
Great prices, very fast delivery... I've a customer for a long time and will continue to be a customer as long as the service is offered
Thank you very much for the kind review and overwhelming support for our platform, Kevin! Much appreciated! :)
I sold my account on this website and beside the buyer that was very very worried about possibly being scammed, the website is good and does everything it's supposed to.
Thank you very much for the feedback and for taking good care of your buyer, Jean!
If you call yourself a
Good
At
Making
Extremely hot
(gi)R(ls) CUM
Then player auctions is your number one site for all the tools you need. All the years I have used this site, I never had a single issue. Best site in all the interwebs
Thank you so much for the positive feedback, Bill!
Good site overall, a few bugs here and there but overall it's a good site to buy from, Also, Richard the support guy from PlayerAuctions that replies here on Sitejabber deserves a rise :)
Hello Diego,
We have now contacted your buyer directly to ask for the account back. Please be very careful next time when using the forms on our site; PlayerAuctions can't be held liable for incorrect clicks and form submissions — we received on a separate ticket that you accidentally clicked on accepting/allowing the buyer's request for a refund.
We'll keep tabs on this and let you know if and once the buyer responds back. Thank you for your time, Diego.
Best,
Richard
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there, Tristanfirehead,
I have written to you on ticket 424173 about this.
I'm sorry for the concern this has caused. Rest assured, you will be refunded on this and I will also check with our finance team to make sure that is processed. However, please note that refunds are completed in 2-5 business days due to processing times involved with your payment.
Your payment was declined because you had an incomplete name entry in the information page. We need customer information to be complete so we can validate your payment as the one you legally own — this is for security reasons. The name should also match the name in your payment account.
If you are able to update this and would like to order again, let me know how I can be of help with it.
Best,
Richard