I candled my order due to the fact that the website was telling me to pay for what I wanted. After they pulled the money from my bank account which does not make sense for me to pay twice. I still have not received my refund, the directions and "customer support" is completely useless. Please help!
I saw that you were already assisted by our staff on ticket 396217. I'm sorry for the inconvenience, and to state what our agent has told you, the payment is already voided and it's in transit already. If you have any other concerns, please write back to your ticket/email thread so our staff can help you out.
Hello Ricky,
I saw that you were already assisted by our staff on ticket 396217. I'm sorry for the inconvenience, and to state what our agent has told you, the payment is already voided and it's in transit already. If you have any other concerns, please write back to your ticket/email thread so our staff can help you out.
Best,
Richard