PlayerAuctionsReviews 3,091

I see I'm beating a dead horse with the many aware reviews here, but here's my story.

I had purchased an order twice using Canadian currency on a credit card and it didn't work. I sent my ticket to them 12 days ago and they said after 3 days to wait up to a week for refunds. Horrible response and they stopped responding to me after I questioned why I had to wait so long, but after more than a week I can solidly confirm that this website is an utter scam site that doesn't try to even solve its customer's problems if there are any.

There are many positive reviews, but they must be from people who never experienced any payment problems. Be careful when you use this site; if you have a problem, don't expect their customer service to give a damn. I have an utter loathing for this atrocious company and how they continue to operate, but considering they operate mainly in Asia, I can see why they get away with so much with so many scammers in China and Korea (source: I'm Chinese).

I went on Ebay for the same order and got within a day with no problem; furthermore, unlike playerauctions, ebay has an anti-scammer system as well as a money-back guarantee policy for up to a month. I got my order instantly and with no problems, meanwhile I'm still waiting after 11 days for my refunds before I force the bank to give me refunds. If you understand the risks of gambling, then don't risk your money on this site. Go to Ebay. They have a much friendlier and stable system.

EDIT to add: following the response to this post from PlayerAuctions, I can confirm that this site is designed to set buyers up to be scammed by 'verified sellers'. The site provides an option for insurance but the second that insurance expires there is nothing stopping these thieves from taking the account back. PlayerAuctions will not refund or follow up with the seller because this ínsurance' has expired. I have lost $250AUD on the purchased account & a further $400AUD on in game purchases. DO NOT USE THIS SITE!

I Purchased an osrs account and within one month the account was hacked back by the seller. Player Auctions have only replied to my complaints with automated messages asking for further proof that I cannot supply as i have lost all control over the account. I have sent through screenshots of everything I possibly can and have not gotten anywhere. I DO NOT recommend using this service. Even with paid protection there is nothing stopping these scamming sellers from taking the accounts back and reselling it to the next idiot. Only rating one star as I can't rate zero.

If you're expecting to just complete a purchase and receive your goods get ready to be let down! You will find yourself waiting for hours and checking emails wondering. I tried for days just to buy 1 item and when I FINALLY, after jumping through hoops for days, completed the purchase, the goods never came through. Complete scam and slowest response times ever. I actually had 24 hour periods between responses on my purchases and my tickets in customer service were simply never responded to.

Why, who uses it? Have you seen amazon asking for ID, bank transaction etc.? - No, don't think so. There is no way this can be recommended to anybody, it just makes it more frustrating to wait additional days/hours for verification instead of playing the game / receiving the goods.

Edit: Right order ID - *******.
Edit: 24h have passed with no answer to the verification.
Edit: Takes 24h for them to answer, another 24h for additional information now
Edit: Okay, so it takes 24h for them to reply to every single message you make. So if you can't see 1 corner of the credit/debit card you submitted, you'll have to wait for another 24h before the next reply.
Edit: Another 24h. So apparently you can't put red circles showing the corners of the cards as if they're collecting this information and feeding it to an AI to process it. But you're able to "digitally" mark out the card number and expiration date.

I've had mostly good experiences on this site. There's apparently a price threshold where they force you to scan in a copy of your driver's license with a selfie and a picture of your credit card with all but the last 4 covered. I covered my home address and driver's license number as well and it was rejected. Face and name matched everything but it wasn't enough. I was pretty unhappy with that. I'm not comfortable sending my driver's license to a random site for a video game account. It's a little ridiculous to me, but I'm sure there's a reason for it. It's just not for me. I'd personally rate this transaction lower but given my good prior experiences I kept it at a 3.