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Soren A.

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Total Points
80
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1

1 Review by Soren

PlayerAuctions

  • PlayerAuctions

“"order closed" but I was still charged”
5/26/20

I tried to buy a product on the website and when processing my payment there was "an error" and the order was closed. This would be fine if I hadn't been charged but the money was still taken from my account and support has yet to reply to my ticket.

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Support T. – PlayerAuctions Rep

Hello Soren,

An agent has already sent a response on ticket 457543; I'm very sorry but your payment was declined due to security reasons. You will be getting a full refund in 2-5 business days. Please check if you can use other payment options; we recommend using crypto since verification is no longer required for that.

Best regards,
Richard

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