From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
As a buyer i´ve been scammed several times using player auctions, their support is horrible and they wont solve anything. As a seller they have retained more than 500$ because of a dispute on an order of 5$ without giving me the option of a refound.
Bug filled useless site. No support whatsoever and completely useless waste of time. Hours wasted. Craigslist is a better bet. Staring at a wall is a better bet. If you try to use this site, you will get so annoyed you will post reviews like this.
This is a really great store to buy online game merchandise. 10/10 would recommend. Easy, cheap and fast. A+++
I have put in several tickets with support and get spotty responses. I'm desiring to close my account with them and have gotten nothing back. Now a refund was issued by me accidentally and I've tried to get in touch with them about it to no avail. Both myself and a seller a mutually frustrated with the service! Horrible. I got scammed out of a Battle.net account and had "insurance" on it and despite my screenshot and proof of conversation with the other seller, it wasn't enough.
Total ripoff.
Hi Rick A.
I am sorry if you were not able to receive timely responses from our support team. Sometimes responses are delayed due to the large number of tickets they receive and each one needs to be reviewed and investigated thoroughly. I understand how frustrating it can be.
I'd like to assist you in this issue. Please send me a private message including your PlayerAuctions username and the Order ID so that I can check the status of your Order and what happened to it.
I will be waiting for your response.
Regards,
Bernadette
They may have some delay sometimes when it comes to messages
But definitely not scam. I sold something successfully
Hi Ahmed O.,
I apologize for the delayed response from our support team. Due to the number of tickets we receive daily that we need to manually check, we sometimes take time to reply to a query. I am sorry if that happened in your case.
Kindly send me a private message including your PlayerAuctions username and the Order ID so that I can check the status of your Disbursement.
I am looking forward to your reply.
Regards,
Bernadette
Worst site full of scammers, take side of scammer because they already profited off your money so dont expect a refund or reply about your case for a few weeks. Even a support member messaged me through site jabber to attempt to help but fails to reply to messages when i have sent them, come to find out when i tried to log into the site i got banned for to many ticket and email messages i was sending about my case. This is when i disputed the purchase through papal and got my full refund back. Will never even visit this site for anything as they are all scammers and do not care about their clients even after they pushed their 6 dollar insurance (which is also a scam) even with insurance and more than enough picture proof they denied my refund and banned me from site. * word of advice for future clients. Pay with paypal so you can dispute the payment and get your money back because the site wont do Sh*t but ban you.
Hi Jay B.,
I have sent you a reply thru Private Message. I am sorry for the inconvenience this has caused and I understand that this is a frustrating situation to be in.
We are still looking forward to doing business with you despite of what happened. Have a nice day!
Regards,
Bernadette
After providing picture proof and messages i shared with owner showing him asking for personal information to recover account and i get and update with saying, "we are unable to determine that the seller is responsible for the loss of access to your account". Highly dissatisfied and wont be buying from site again. Got scammed out of 100 buck and their insurance is a joke.
Bought insurance on a account i ordered through player auctions and two weeks later the seller reclaimed the account, i bought insurance specifically for this reason and player auctions advertised there insurance so well to protect myself from this happening but it has almost been a month and yet no response to my case besides all the picture proof i have already sent of my account being reclaimed as well as picture proof of messages with seller asking for info i set on the account to further access after he took full control of the account.
I bought something with gocoin 13 days ago, it said i underpaid and the transaction was cancelled. I then contacted a PA support and he said i should cancel the order and the money would be refunded in 2 business days. It's been 10 days since i cancelled the order.
Order id is: *******
RE: I have given you the information you asked for on Sitejabber.
Used for many successful sales in the past, but having an issue with an order on player auctions for over 10 days now waiting on a disbursement over $500. I really need someone to look into this! It's order/offer # *******. I've sent a lot of emails with evidence that buyer is happily playing on the account he bought from me, but my order seems stuck in mediation. Got lost maybe? Who knows. No replies after it was escalated to mediation even though the buyer just didn't see the email with the login info PA sent him. I have 100% rating on PA for satisfaction, and now can't even get a reply from customer service or mediation or... well... anyone. It's long past the time this should have been resolved and I get just no communication at all.
My bank account and Skrill confirm that they take the money also in the Payments section of playerauctions.com says their moneybrookers acccount recieved money from me but my order didnt complete and ı am waiting 24 hours for one answer what happening? There is complains about this situation on the internet. Maybe they stole my money but ı will not let them go easy. My username is: Sech Order id: *******
Bought a Pokemon Go account. All of the Pokemon were caught by GPS spoofing. Seller guaranteed the account. A couple months go by and all of the showcased Pokemon are gym blocked. No one answers anything, not the seller ( EDGEonline) not the site. This is mostly on the seller, for lying about GPS spoofing. But the site has not replied to anything also. I don't even know what they could do, the selling point of the account is completely useless. UPDATE: They requested information from me, as you can see. It was given to them over a week ago. Still havent heard anything from anyone. Look at all of the responses from them. Cut and paste. Almost a month since they requested information. They have done nothing at all.
Hi Lewis! Sorry for what happened. I appreciate the time you have taken to let us know that your PlayerAuctions experience was less than ideal. I and my team would like to work with you to make things better. Can you let me know your PlayerAuctions username and Order ID so that I can investigate what happened and see what we can do for you?
Thank you in advance and have a nice day!
A trusted player to player marketplace since day 1. I always feel safe using Playerauctions and communication is excellent.
They are just the best. Everything on time and always ready to help. I definitely recommend them if you want an account if you want your mind to be in peace.
Have bought and sold. Immense protection on both ends. Can take a while to resolve problems but always works out.
Sold some accounts on playerauction... More like giftet them away since i still didnt got anymoney, so in their faq says 2-3 days until you get paid, its now 7 days after i sold my accounts and i still didnt got paid, their support also dosent replay to any of my questins, im gonna wait 7 more days if i still wont get paid im gonna retake all of my accounts.
Hello,
I am sorry to hear the delay on your disbursement. Let me check the status of this for you. Can you provide me the Order IDs so I can light some answers on this matter?
Thank you!
I have been using PlayerAuctions for years and love it. Professional service and safe to use. Many payments options, will keep using their services
Good site for trading. Bought my first account within10mins of my payment. I would recommend choosing a seller with good feedbacks though to lessen the inherent risks involved in this trading scene.
Good website. Bought many account using this site. There seems to be peopel claiming scams but I don't think so. It is not the website fault that they got scammed. But I have bought many accounts here and they all seem to work pretty good.
This site is very discreet and easy to use. It is great for saving you money because actual gaming websites will always charge more for items to make a profit. You can read all the reviews for the sellers to make sure they are trusted and well known. The site is also very good about refunds should something happen to affect delivery.
I bought an account on player auctions for league and I had a year protection plan. After about 6 months, the original owner filed a claim to get it back from league and took it back.
I got in contact with the owner and they even said he took it back and would help with compensation but Player Auctions has terrible customer service and ignored my proof of screenshots and emails after several attempts to get in contact for months.
It's a risk to buy anything from this site, of course. You may get a rare good seller but it's honestly not worth it and if anything happens, Player Auctions truly doesn't care.
Hi Amanda,
I'd like to take a look in this issue for you and see how we can resolve this as soon as possible. Can you provide me with the Order ID and your email address? Please send the details via private message for protection of your personal info.
Thank you!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Javier S.
I do apologize for the bad experience you had in trading in our website. I know how disappointing it is to experience such things.
I'd like to help you resolve the issue that you encountered. Kindly send me a private message with your Username and Order ID so that I can check it on my end.
I hope you give us a chance to resolve the issue. I will be waiting for your response.
Regards,
Bernadette