From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
My order (*******) has been pending player auctions inspection for over 2 days. Payment was taken out 15 minutes after I bought the account and I still don't have the account information. I've sent 2 different emails and both have been ignored.
What a waste of $120. Well played you C**nts
Tell me i have cancelled my order, but my money has already conveniently gone in their account.
Yeah nice one
Hi there, Jeff,
We're very sorry that you haven't received the refund for this yet. I have now escalated this to the respective department to make sure it gets processed this time. It should be reflected in the activity section of your payment option, and I'll let you know of any developments here. We'll make sure it gets processed.
Best regards,
Richard
First time buying anything on this website btw, I pay for the product and after 30 minutes of waiting I get a notification saying there was an error and that I have been refunded my money. I check my account and there was no refund made. I email support about it and with no reply at all my account gets suspended for no reason at all. If I dont receive my product or I dont see a refund made there will definitely be legal action taken
Hello there, Ethan,
I'm terribly sorry to hear about this. I looked into your account and order, and the reason why the order was halted is because you have a duplicate account with us at PlayerAuctions (as per policy, we only allow 1 account per user). Good news though; I was able to find your other active account, and I will now PM you the details so you may start using that one again. Moreover, I have escalated your order ID to the respective department for refunding. I will let you know again once that has been processed.
We sincerely apologize for all the inconveniences this experience has caused you. Please look forward to my message in your inbox. Thanks and have a good day!
Best regards,
Richard
Used this site more times than i am comfortable mentioning. Never had a single issue along the way. Excellent. Absolutely amazing.
Great site for buying and selling any game. I really liked the site because the shipments are quick and I like that I can play right after I bought the game. Returns seem very good aswell.
I placed an order for an Ark egg. I went to bed, woke up, and next thing I know, my account has been "suspended", the seller of the egg left me a rude message saying, "I just got home. Pa canceled your order apparently your a known scammer^^", and I've STILL been charged for an egg with no egg to show for it. My husband is in the military, and we live in Japan, so I'm not sure if it triggered their system, but the address I had listed was FPO. That should have been sufficient. Don't waste your time with this site. They took my money, didn't give me my item, and made me feel like I did something wrong simply for trying to buy a dinosaur egg. "Scammer", really? I gave one star for the lack of negative star options.
Hello Paulina,
I know it feels terrible to have this issue and I am very sorry for the inconvenience. I have sent an a message to your Sitejabber's inbox, please check on it so we can have this sorted as soon as possible.
Thank you,
Krys
Everything worked like described A++ would buy again. Fast delivery and i need to get those 100 full so i keep typing some nonsense, did i mention playerauctions.com is a great site? Yes? Ok good, it is go there and try it out yourself
I can not express how ridiculous and rude of this website-PlayerAuction, which made me so angry. I am a new buyer want to buy a dota2 account from their site. After 5 mins i made my payment to them, they suddenly locked my account with no reason, i can not check my transaction status and finish the transaction. I tried to contact their customer service by email(i sent to them more than 6 times both to their support team and risk management team) but 0 answer from them. I have been online shopping for more than 15 years, this is the worst website i have experienced, they treat me like a idiot, charged me and block me from my account, if they still not reply to me and recover my account, i will take legal action to protect my benefits.
Hello Bo,
I am sorry if your experience wasn't good. No worries, we would be glad to assist you on your concern and have this fixed for your as much as possible. We have sent a private message to you for more information, please check on it.
Best,
Krys
Registered on the site, made a purchase and that got my account immediately locked. After this they requested from me:
Copy of my ID,
Me holding my ID,
Copy of a recent bill issued to my name and address
Way too much information needed for simple digital currency transactions. I'm not sure if this is even legal in the EU. I have opened bank accounts and got loans from a bank with less personal information than this.
After few email their support just stopped responding. Thank god, I've purchased the item with PayPal so at least I'm opening a dispute there.
Hello Ivan,
Thank you for letting us know about your issue with account modification. I completely understand how frustrated you are and I'd be glad to explain this to you. I sent a private message to you, please check on it.
Regards,
Krys
Fast as they said and all perfect. Vendor very very good. Recomended for all of your buy.
No problem and all ok.
Site works good, nice fast payment via paypal
Would tell friends about this great service!
Really really good.
Nice sellers
Good customer support
Excellent rates, great customer service and communication! I've used this site many times and never had any problem!
Bought over 50 products on their site, purchased a LoL account over 2 months ago, it had only the placements done, with Kogmaw or Twitch, by scripts, one day after purchase it got permabanned for this reason, it got banned having 10 games played, which means i didn't get to play a single game, disputed the order and the seller offered 25 partial refund, i refued and escalated the dispute to playerauctions, they didn't answer, messaged them again 2 weeks ago, today they permabanned me for fake proofs, proofs that even the seller accepted and made him try to give me a partial refund.
Site used to be very trustable years ago, nowadays they don't care about anything, and they won't help you with anything if you get in troubles purchasing something, that's why they have so many bad reviews lately.
I had just bought a League of Legends account, and less than 5 minutes after paying for the account. I got an email saying that my PA account had been suspended and that I couldn't even log in to check my order directly after I paid. I am yet to receive the account after countless hours with no reply from any customer service tickets regarding this. My account on PA was not specified on why the account was suspended. I can't even request a refund with these scam artists because they completely locked me out of an account that as soon as I paid for suspended it and locked it so I couldn't do a single thing on. Now I am without any information, without a chance of receiving the account because the support team is atrocious in replying with such a matter. Would not recommend this company one bit, used to have good service with this company, now I am just appalled, Major thumbs down...
Hi Jason,
We apologize for the delayed response as we are having large number of concerns on our end. No worries, we are trying our best to get back to each tickets as fast as we can. I assure you that Trust team can further assist you with your suspension and for your refund, it will be process by our Finance team. I have sent a private message to you with more information of your concern, please check on it.
Best,
Krys
Shocking customer service, broken english. 45 Email exchanges, wanted over 20 pieces of Identification (Provided all of them from Governement ID, Bills, Work ID, Phone Calls, Internet Provider, Bank Statements, PayPal reciepts) etc etc etc.
Still nothing
Hello,
Thank you for your patience. Because of the unacceptable experience you’ve had on our website, I would like to apologize for the inconvenience that this has caused you. I've sent a private message for more information about your concern, please check on it. We appreciate your patience and understanding.
Best,
Krys
Usually, PlayerAuctions does pending playerauction inspection procress very quickly. However, with this past order it has been over 24 hours... well past the promised "60 minutes to 90 minutes" and the "5 to 60 minutes" timeframe. I emailed the support staff and they are completely unresponsive... I just want to feel like customer support exists...
Hello,
We apologize for the delay. I know that this is really frustrating and I would feel the same if I encountered the same problem. But no worry, this order has passed the inspection process and has been confirmed delivered by you. I have sent a private message for more information about your concern.
Thank you for your patience and understanding on our process.
Best,
Krys
This website is fast and easy, but most of all, it is SECURE. A great way to buy and sell LoL accounts.
Still waiting for responses. Starting to get frustrated and quite concerned about whether or not i am being refunded. Have been in contact with PA stating i would be paid within the next 3-5 days yet nothing has arisen after 2 weeks.
Hello James,
We just wanted to check on this; We viewed on our logs and I can see that the refund took only 2 business days, it should be with you already. We sent you a resolution request to ask for a revision of the review if you are amenable in changing it. Thank you very much in advance.
Best regards,
Richard
So far I have had a great experience. Sellers has had great communication and fast delivery of item on two purchases.
I purchased an account with ( bitcoin) $62 to be exact
And my account got suspended, i'm waiting now the third day
And i only got 1 reply explaining my suspension but i still don't understand
Why did they suspend me after i paid the money?!
Seems fishy
Incase an agent read this my ticket id is *******
Hello Linos,
Thank you for bringing this issue to our attention. We are delighted to assist you with your refund request for the Order ID 3144702. We have checked this already and will give you an update soonest. I also sent a private message to you for more information.
Regards,
Krys
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there, Brandon,
I'm very sorry for how long the inspection phase has taken. We have now escalated this to the respective department for resolution. Please allow us some time to sort things out from our end; Once I get word on any updates, I will let you know here.
Thanks for being extremely patient with your order, Brandon.
Best regards,
Richard