From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
Personally, haven't had a problem with refunded money when a seller has cancelled. However, I've had delays when a buyer has not confirmed they've received the items they've purchased and even
And my auction account had even been glitchy and taken 4 weeks to "fix" and I had to constantly send a ticket in to support staff even get a reply after a few days.
NOT THAT BAD of a site if you have someone you constantly buy from and is trusted.
Since transactions can go south easily
I bought league of legends account and after 1 year it got reclaimed, I contacted the support for a refund to paypal, They responded and gave me a coupon code to go and use the website again, I bought a csgo skin and didn't receive anything and coupon code is gone. I just want my money back to paypal. My League of legends order is with buyer protection 100% money back guarantees. I don't see that paid for it for nothing.
Trading on Playerauctions is fast and easy. So far i have more than 1.000 euros in completed trades without having a single problem. I recommend it!
This is so convenience and efficient.
By simply choose the item you want and pay, I made a purchase and received my code in just an hour.
In the logs it says that "payment authorization completed" 3 whole minutes after I paid! That would be amazing, if the order had gone through and I got the goods I needed and paid for. On both Paypal and my records it says that there was a withdrawal made, so me and the seller are waiting on the transaction to go through. Game's going down tonight for maintenance and I need it asap as by tomorrow it'll be far too late. Might have to take my business elsewhere sadly.
Hello there, Vega,
Sincere apologies about what happened with your payment. I was able to check on our agents about this and they said they sent you a final verification message and there's a possibility you might have missed that or the mail got filtered into spam. I sent you a PM about it for more details. I'm sorry you ended up cancelling the order, but in case you decide to avail of our services again, please know that we'd love to offer whatever assistance we can in order to make your next purchase smooth and hassle-free.
Best regards,
Richard
I bought a league of legends account from PlayerAuctions and the account was reclaimed a week after i bought it because i didn't buy an extra guarantee, what kind of * scammy website is this? You claim that in order to file a dispute, i need to have proof from the game developers that someone reclaimed my account, except the developers will not divulge that information unless i can prove that i am the original creator of the account, which clearly i cannot since PlayerAuctions is the only one with that information, so this website is intentionally making it impossible for me to even file a dispute. All riot will even tell me is that unless i can prove i am the original creator, i cannot "recover the account". The worst part is in additions to the week's worth of time that i spent on this account ranking it up, i spent an additional $20 to buy rp on this account and now that's gone too because scammers thrive on this website and know they can get away with it. What kind of * is this? Is player auctions ever going to respond to my several emails? Probably not!
*Language redacted by admin
Hello there, Ar,
We're very sorry for the experience you had to go through in purchasing your LoL account. Please take note that as per checking, our agents were able to reply to your messages and that we are working closely with the seller in securing you a refund. Please rest assured as well that even without any insurance package, PlayerAuctions is still committed to providing you full assistance with this order. I have sent you a private message for more details. Please write us back for any questions or concerns.
Best regards,
Richard
I don't usually sell items, I usually buy. I always have a good experience when buying items but I decided to sell one item and it has been awful. I tried to change my disbursement email because I can't get access to my old paypal account, I've sent so many emails but they all seem to say the exact same thing which isn't helpful what so ever. I still need to get paid for the item and it has been weeks. Extremely annoying.
It should be so easy to change your disbursement email but instead, they make it so difficult.
Hi there, Emily,
I'm very sorry for the frustrating experience you had about your sale. Our security process for changing the payment method is there to ensure that nobody else would be able to take that money from you in the event that someone is able to gain access to your account. I have sent you a private message for an explanation on that. I am now working with the team to have your payment option changed ASAP, and once that's done I'll make sure your payment goes through. Please let us know if you have other concerns, and we'll do our best to help.
Kind regards,
Richard
Brought a wow account and paid extra for buyer protection 2 days later the account was reclaimed, i got in touch with blizzard who sent me an email saying the account had been reclaimed. I forwarded this to player auctions thinking that was pretty much me covered but no i just kept getting emails asking me to prove the account had been reclaimed.
This was blizzard
Following our live chat I checked and the account that previously had the email xxxxxx was claimed and returned to its original owner and its active, if you paid money for this account and services on it please contact your payment provider and ask for a chargeback of your money.
And this is the reply from playerauctions
Thank you for getting back to us.
Please be informed that for us to start investigating your Insurance claim we need compelling evidences that the game account was indeed reclaimed by the original owner.
So i'm still waiting for a refund and not sure what evidence would be more compelling than an email fro blizzard support so don't bother with this site as anything you buy is only safe until your payment clears because after that they don't care.
Hello there, Gary,
I am very sorry to hear about what happened with your WoW EU account, and for all the inconveniences you had to go through with it. I imagine this must have been stressful for you. I want to help you with this, Gary. I reviewed all the logs and ticket threads for your case and I would like to do what I can to have your refund processed. I sent you a message here and I also sent you a reply to your ticket (#54889). Rest assured that I will be with you all the way with this case until a refund is secured.
Best regards,
Richard
For the love of god, only use a payment method (ex. Paypal) that has BUYER PROTECTION. The website claims to have 100% money back guarantees etc but it is an insanely stressful process to go through if you want any type of refund.
Awhile back I bought a Pokemon Go account which didn't work and was deleted by the game staff when I tried to use it. The seller wanted to give me another account to use but I didn't want to risk wasting my time if the account was just going to get deleted again, so I decided to ask for a refund which the seller refused. This ended up being a month long back and forth process since the dispute process with "PlayerAuctions Final Resolution Committee" is about as useful as a broken condom! No buyer protection! I had to open a separate dispute with Paypal, and it wasn't until I escalated my claim on Paypal did Playerauctions finally refund my money. So long story short, if you're going to buy ANYTHING on this site, I would highly recommend to use PAYPAL ONLY.
*REPLY TO PLAYERAUCTIONS REP*
During the dispute process I felt like I had very little support and communication and it seemed like I was left with a "take it or leave it" response from Playerauctions when I indicated I did not want a replacement. Since I hadn't received a refund until AFTER I escalated my dispute, yeah I think Paypal did have some influence here, and in my honest opinion, if I didn't escalate the dispute I would have never received my refund from Playerauctions.
Best regards.
Hello there, Jason,
I can confirm on our system that you have been fully refunded. I'm very sorry to hear about the inconveniences you had with your Pokemon Go account order. Please understand that the chargeback case you filed with PayPal has nothing to do with our decision to finally refund you. The refund was the product of our investigation into your case, since we have to fully deliberate the side of both seller and buyer. To explain further, I have sent you a PM about it. Again, my sincere apologies for the wait you had to go through.
Best regards,
Richard
This is the best place for gaming goods and services! I've used this site on and off for the last few years and have not had a single issue!
Definitely like player auctions, they are very secure about their business plus they give you the opportunity to become a seller and start a little business of your own! Amazing
Nice site for trading virtual game item with good mediation support. Secured and good respond from playerauctions support team.
Due to customer service issues with response i've got to lower my rating to this website. The priority on my ticket doesn't exist and I've been wasting time waiting on my response after I've already dealt with the direct vendor who accepted my invoice.
Hello,
Sorry if there's any delay on the response time from our team. I am sure that on the following days or weeks you'll see improvement on our response time, we are really working on providing the best service that you deserve.
Please note that I have sent a private message to provide more information on your concern. I hope we can fix this sooner than later.
Regards,
Krys
What to say except i got scammed by Playerauctions.com
I bought an Account for about 30 Dollar and neither did I recieve the data nor did they refund my money even though I asked for a refund at least 3 times.
The excuse of my Account being banned because i didn´t register with a valid phone number prevents me from taken care of my business myself, therefore I can´t do anything but advise you to KEEP AWAY FROM THIS SITE!
Hello there, Patrick,
I'm sorry to hear that you weren't able to get the account details from your seller. Because of that, we have already facilitated your refund; I checked on our system and the refund has already completed yesterday. You should already have it by now, could you please confirm with us?
Please let us know if there's anything else we can help you with.
Best regards,
Richard
This was an amazing transaction and the process was clear and easy. Thank you for the excellent service.
I have bought a osrs account, and the details reguarding my product have not yet reached me, even though the order "page" says email has been sendt to me.(It has not.)
Every email I send, is ignored, or straight up responded with automatic responses.
They already took my money, and customer service is basically non existant. So i feel pretty scammed at this point.
Hello Espen,
I know how important for you to get the account details of the account that you bought. And we apologize for the inconvenience of the delay has caused you. I have sent you an email to further explain what happened.
We will make sure that this delay won't happen again. We thank you for your usual understanding.
Regards,
Krys
I bought an LoL account in april. After 3 months it got reclaimed by the original owner or the person who stole the account and sold it to me.
The Playerauctions site acknowledged that the account got reclaimed. They e-mailed me about taking further action for it. I had e-mailed them originally and received no response for 3 weeks. Then I got an official e-mail asking me if I thought my account had been reclaimed. (duh)
Really unimpressed with what they offered as customer support. All they tried to do was asking me questions like "Did you ever share your login info with anyone. Did you ever say it in chat." "Did you contact the original seller" (I did but of course I haven't received a response from them either.)
They basically e-mailed me 3 times asking me to prove my account hadd been reclaimed and then said if you don't have proof in 72 hours your case will be closed. They're a joke.
Hello Jake,
Please note that we've sent a private message to you to give you the important information about this case. We apologize for the inconvenience of this issue has caused you and I hope you will still continue using our site for future purchases.
Regards,
Krys
I have been waiting 7-8 hours for my account inspection to be done. I've been patient but I'm becoming an unhappy customer. I am considering cancellation. Please reach out for me on order# ******* to resolve this. Both parties (seller & buyer) are waiting on PlayerAuctions.
Hi there, Mark,
We're very sorry that you had to cancel on the order. I know you had to wait for very long and we're sorry for taking up your time. I have now escalated this to the respective department for refunding. As soon as I get word that it's fully refunded, I will let you know by messaging you here.
Thank you, and I hope you have a good day.
Best regards,
Richard
The only trustworthy game auction site out there. 100% recommended. No other company goes through as much to protect your information.
Some sellers are good, some are bad. Nonetheless still a great place to buy accounts in. Just make sure to buy from sellers with tons of feedbacks.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there, John,
We sincerely apologize for the recent mishap with your CSGO order following your usage of the refund coupon from last time's order. I sent you a private message which explains a process on resending the offer to your account. Please check on it when you can, and we hope it helps. If there's any further issues or if you have other questions, please do not hesitate to write back to us; we'd be more than happy to help.
Best regards,
Richard