From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
Was hoping they'd use a higher level account for safety reasons but all went well.Other than that I have no complaints.
After the bad review, the playerauctions contacted me and we solved the problem, its all good now thanks for the help
The site provides no actual protection from scammers and their way of helping you is to send the proof that you provide to the seller and ask them if it is true. There may be legit transfers from this site but the first one I went for was a scam and the company did nothing to help.
Hello there, Cameron,
I'm very sorry for the troublesome experience you had to go through. I sent you a private message about this and I want you to know that we have reopened the case and we are currently working on it. I will keep you posted about it until a compromise or resolution is reached for your case. Thank you for extending your patience on the matter, Cameron.
Kind regards,
Richard
Purchased my League of Legends account and after one month the seller took it back and changed everything so I now do not have a League account to play on. I ask them for help and they give the most automated response ever of just asking Riot Support for who currently is in control of the account. Riot said they can't give me that information unless I have the background history information of the account in which I do not, only the seller of playerauctions does but playerauctions told me they can only help me if I ask Riot to confirm who is in posession of the account. They are also SUPER SLOW AT REPLYING DO NOT TRUST.
Hello there, Bromo,
We'd like to let you know that we have already escalated your case yesterday and it has been queued for priority now. We have also sent you a private message about this. We're very sorry for the inconvenience and if there's anything you need, please do not hesitate to write back to our PM to you.
Kind regards,
Richard
Excellent no reservations, I would recommend this company to anyone
Most secure trading site out there. Have been using players auction for approximately 10 years and have not had a single issue!
Really good service and customer support. I got my accounts fast and easy. They were able to answer my support requests when my account got suspended and within hours or a day they were able to get back to me and they helped me with my problem. Selling is no problem either it's easy to create offers and its safe.
Really fast and good site for buying accounts, this is like 3rd account im buying and all of those were sent to me really fast, but the first acc i bought had 46 skins instead of 117 so i contacted support and they didn't do anything about it, maybe ill get my money back.
Platinum I bought got taken out of my account in Warframe, just one day after using this service. My account is now in the negative.
Hi Tesla,
I am sorry for what happened to your order, we'd be glad to help you out find a resolution on this as soon as possible. We've sent a personal message on your Sitejabber inbox. Please take a look and get back to us as soon as you can.,
Again, we apologize for what happened and on the inconvenience that this has caused you.
Regards,
Krys
As expected no help what so ever was provided
You guys are a disgrace for a gaming market place you frankly do not deserve to run a website
I strongly discourage people from using playerauctions.com
SCAM!
************UPDATE*****************
So after more than a week of message done with the support via sitejabber (thank you Richard from playerauctions support), and no support what so ever from the website, playerauctions are refusing to re-activate my account unless i provide the below:
For us to reinstate your account, kindly provide the following requirements:
1) A digital copy or photo of your government-issued ID such as your drivers license or passport. Make sure that the photo is clear and not cropped.
2) A copy of your billing statement showing your new address. It shouldnt be folded and we need to see the whole page. You can send a PDF copy of your billing statement if you are using the paperless option.
3) A photo of yourself holding your ID. Please do not cover your face and the ID should be clear enough to read.
Also, please fill out the information below:
A. Full Name
B. Address
C. Phone Number
TALK ABOUT HUGE INFRINGEMENT OF PRIVACY!
Taking my business elsewhere...
Keep on scamming and losing your customers PlayerAuctions! This is the last time i ever buy anything from your site!
I strongly advise people to go to G2A.com or EPICNPC.com instead!
Replied to you via private message with all needed info and answers related to the questions that you have asked
Will wait and see if you will help
Thanks
Most secure trading site out there. Have been using players auction for approximately 10 years and have not had a single issue!
My order is still "processing" because my payment needs to be verified even though I paid 7 hours ago, and i wouldn't normally be upset about something like this and I didn't expect to get my account immediately, but if I hadn't been told that it takes on average, one hour to complete I wouldn't be quite as agitated as I am now.
Hello Coltan,
I'm very sorry to hear about your experience with order 3284796. We usually do additional checks in order to improve our security and catch potential scammers, and we're really sorry that your payment verification had to go through that. I sent you a private message about this and I'd like to offer my support in case you decide to avail of our services again in the future.
Best regards,
Richard
As soon as I paid they were contacting me to fill my order! I was still logging into the game when they were contacting me to fill my order. Very fast and super easy to order.
Very pleased with this website had no issues with payment and no issues with the seller who was quick and delivered me the goods within seconds and i would personally not listen to the bad reviews on here and will be back for more :)
A great web site for those of us that love games. Reliable transactions, fast sales etc. Overall recommended. -jackHoff
Couldnt even sign up for an account, tried using several friends phones to receive the SMS and it would never send... Pretty sure this site just exists to get your email/info. I go to contact support and no help, but i see they are busy replying to peoples reviews instead XD
Hi Laurent,
We're terribly sorry if you haven't received the PIN yet for the registration. We have sent you a private message that contains some potential solutions to this issue. Please rest assured that any and all email and phone number information we receive are strictly confidential and treated professionally; we never share those with persons or companies outside of PlayerAuctions.
In case you have any other concerns or issues, please do not hesitate to write back to our PM to you.
Kind regards,
Richard
%100 Scam!
Okay so, I have found the cheapest pubg in here, which is 21$. And the I paid for it and I added the ICQ number in the product description. He did not want to sell me pubg but I was already paid! When I ask for refund to playerauction, they said you have to wait 3 days! Its true! 3 DAYs! So simply, this company create cheap products, and then ppl pay for it. With that way, they are keeping money in their hand for 3 days. %100 Scam
+ I have sent them 3 tickets and they DID NOT ANSWER FOR 2 DAYS! AND THEY SAY THEY HAVE 7/24 SUPPORT LOL
I did not cancel my order just because of I want, I cancelled it because seller did not deliver cd key in promissed time.
Hello there, Utku,
First off, let me assure you that this order has now been refunded on the 2nd day out of the 3 days we committed to you.
I'm terribly sorry for the trouble you experienced with purchasing a key. Our team was able to respond efficiently, and the order was closed with your cancellation. However, since the order transpired just this Saturday, then the refund amount had to be processed on the first business day, since we only release payments and refunds on business days to coincide with how most banks are open during those. I have also sent a private message to you about this.
Hope this resolves the issue, Utku. If you have other concerns we can help you with, please feel free to reply back to my PM to you.
Best regards,
Richard
Always safe p2p trading and very quick processing of orders. Great customer service too! Also, everyone on the site seems very friendly and really nice. There are no gimmicks, straight up truth only!
I ordered a case key and did not get it, 2 days later I contacted the seller hoping for a reason for why I did not get a trade request. The seller told me that it was the automatic trade bot system, which did not seem like it was. I contacted PlayerAuctions, and they wanted me to verify some stuff. I was confused on what to do. They said show us proof to make sure I was not lying and actually did not get any trade offers. After that one day later they sent me a trade offer and I was ready to go!
Conclusion: Do I think player auctions are scammers? No. However, I do think that you should be skeptical about buying accounts although, since a lot of reviews are saying that they got reclaimed wich, would be the seller's fault, not player auctions.
I made an order and the agents weren't happy with my paypal information. After hassling between 20 emails, they finally cancel my order. However there is still a paypal authorization they won't remove, I've explained to them it's their end, but they keep telling me to wait 5 days.
Hi there, Taylor,
I'm sorry for the inconvenience regarding your payment and cancellation. I checked on your ticket and I found out that one of our agents was able to contact PayPal and have the authorization cancelled for you, and there was also an acknowledgement email from you. Please drop us a message in case you have other concerns about this, and we'd be more than happy to help.
Kind regards,
Richard
Order ID: *******
Request: ******* and *******
I made my playerauctions account today
On that same day I bought rs3 gold and money was transferred via PayPal
As soon as the transactions went through, my account was immediately locked
I don't know how trustworthy these guys are but I'd really like my money
Update:
There was a minor hiccup on my side. I didn't realise I had a duplicate account. All matters resolved and I have made a proper purchase with these guys. Quick and easy.
Hi there, Jigsaw.
I'm very sorry for the hassle on this order. I checked on it and I'm happy to report two bits of good news to you. First off, we have already processed the refund for your order. We have sent you a private message containing the transaction ID for that. Secondly, we have found out about your duplicate account and I have sent you a PM about it; you may use that account to continue doing transactions at our website.
We hope this resolves your case, Jigsaw. If there's anything else we can do for you, please let us know and we'd be happy to oblige.
Kind regards,
Richard
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Matheus,
We are so sorry for the difficult process you had to go through. We are now working on your case again and for more details, I sent you a PM. Rest assured that you'll be hearing from us again once there are any important updates to it.
Kind regards,
Richard