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PissedConsumer

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GB
1 review
15 helpful votes
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Unethical
July 14, 2016

This site could be a great except they allow a specific poster to call everyone a child and a child
8. If you protest and say otherwise, they will delete your comments and start moderating you. YOU. But not the troll. Does this troll work for pissedconsumer? Why else do they protect him?

Date of experience: July 14, 2016
Bakina B. PissedConsumer Rep
over a year old

Hi Michael,

We apologize for any difficulties you may have experienced with our site.
Regarding the comments you would like removed, please email us at help@pissedconsumer.com, and we will be happy to help.

Regards,
PissedConsumer Customer Support Team

Connecticut
1 review
4 helpful votes
Follow Yolanda R.
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Scams site
September 22, 2023

They let anyone post anything. With having no proof of having even done business with the company. They don't let anyone get a review taken down based on being a lie.

Date of experience: September 22, 2023
Bakina B. PissedConsumer Rep
over a year old

Hi Yolanda,

Please note that Pissed Consumer unpublishes/redacts content (reviews, comments, etc.) by receiving one of the following:
1) a valid court order (see our Legal page for more information: https://www.pissedconsumer.com/static/legal-information.html#CourtOrders);
2) a valid decision of an arbitrator (see our LVP rules for more information: https://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html);
3) "Report review" or "Report comment" request (see our FAQ section: points 19 and 20 https://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html).

Also, please note that review authors themselves may remove their reviews from our website. Please visit our FAQ for Consumers for more information: https://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html.

For more legal information, please visit https://www.pissedconsumer.com/static/legal-information.html.

If you have any other questions or concerns, please contact us help@pissedconsumer.com

Regards,
PissedConsumer Customer Support Team

Texas
1 review
9 helpful votes
Follow Nobody U.
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A hothead commenter on my review leaves masked profanity and abusive language directed at me, and their comment gets posted w/o a hitch, but my response is reformatted paragraphs and blanked out non-profane words (e.g., "hack", seriously? Hack?).

Since you can't even EDIT your own review or comment on their site, that commenter is obviously seasoned on their system, since they knew to mask key filtered words, and comments are supposedly delayed for moderator review? And not only did this person's abusive comments get posted, this person isn't banned yet?

What a garbage site.

Date of experience: July 30, 2019
Bakina B. PissedConsumer Rep
over a year old

Dear Sir/Madam,

We are sorry for any difficulties and inconvenience you may have experienced with our site.
Please contact us at help@pissedconsumer.com and let us know comments to what review you are talking about.

Regards,
PissedConsumer Customer Support Team

Australia
1 review
9 helpful votes
Follow Serup I.
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Anyone can post one or more fake postings and utter lies and they are not checked for accuracy or reviewd in anyway. Multiple reviews posted by the one party that post articles as anonymous and their entries are there for life.
Karma is coming to all staff of PISSED CONSUMER. Pissed consumer staff I hope you wake at night knowing that you have assisted to personally ruin 100's of small businesses

Date of experience: October 25, 2015
AE
1 review
7 helpful votes
Follow Ben C.
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Allows spam posts and uses dodgy blackhat methods to stay at the top of companies Google searches. For a site that has been manually stripped from Google twice its amazing that they are still able to come back. Reviews on this site are mostly false or at best stolen from other sites. STAY AWAY, FAR AWAY!

Date of experience: November 28, 2013
District of Columbia
7 reviews
11 helpful votes
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Most responsive review site
September 24, 2018

This is now my favorite review site. No need to sign in like Yelp. Faster than Ripoffreport.com. You can use it on computer, laptop, tablet. There are sometimes trolls, but they must really have very nice staff who understand how frustrated things can be as a consumer. And I am not just talking about my shopping experience. It can be very poor customer service at a fast food, being harassed by security guards, being told you must never ever complain by some agency with total control, working for an outfit that is a scam, problems with a peer that helps you vent. I know my complaints are often legit, and I don't drop names usually, and I don't have to see my reviews hidden away because it's bad for tourism or something. At pissed you can retract what you wrote or rate something nice too. My favorite thing is the speed. I really appreciate it. It saves you stewing about it, figuring out how to address it in person, and comparing with others have to say. It makes me feel better when there are others who basically confirming what you experienced which can be very important so you don't get taken advantage of and stand up for your rights.

Date of experience: September 24, 2018
Bakina B. PissedConsumer Rep
over a year old

Hi Gita,

Thank you very much for your review.
We are happy we helped you and are always here whenever you need us.

Regards,
PissedConsumer Customer Support Team

GB
1 review
0 helpful votes
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Expired John Lewis gift voucher
June 24, 2024

After getting nowhere with John Lewis on an expired voucher I contacted Pissed Consumer. Within a few hours I got a call from John Lewis who extended the voucher for me.

Date of experience: June 24, 2024
Bakina B. PissedConsumer Rep
10 months ago

Hi Ann,

Your kind words are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

Regards,
PissedConsumer Customer Support Team

Florida
1 review
14 helpful votes
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Extortion Site
May 27, 2015

I was given a false review and pissed consumer wont let the customer remove her error! To make it worse, they want money from me to reply or contest the bad review! Extortion...

Date of experience: May 27, 2015
Bakina B. PissedConsumer Rep
over a year old

Hi Seren,

Please note that your statements are erroneous and defamatory.
Please check our Legal Information: https://www.pissedconsumer.com/static/legal-information.html

Regards,
PissedConsumer Customer Support Team

Canada
1 review
9 helpful votes
Follow James P.
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The website used for pissedconsumer complaints is a complete joke. They do not follow their own rules. They allow people to make abusive posts to the reviewers. However they always delete negative reviews about themselves when they find them. This website is used to review companies, and yet if they receive a negative review about themselves the review is deleted, and I suggest that they make their own reviews about how "wonderful" and "helpful" the site is. I will give you an example. Take the user Kevin Richards, he posts on the site everyday bashing others who are posting on this site. His posts are insulting and result to name calling ect. He should have been banned a LONG TIME AGO, yet he is still allowed to post. Yet my comments were first deleted because I told them that they were not doing a good job of running the website properly. I guess they don't like the truth. Yet they let another poster other than Kevin Richards verbally harass anyone that is not posting in her favour. In other words post rude, abusive, comments on pissedconsumer if you like, they don't care, but dare tell them they are not doing a good job of running their own website and they delete your posts, do it several times and they ban your account. I am not the only one with this issue, several people have been having the same issue. Where their helpful posts are deleted, and they have been banned for telling these moderators that their website does not run properly and they need to improve. I guess it hurts their feelings and this site either needs to be shut down or be run by someone who can run the site properly.

Date of experience: October 14, 2015
Bakina B. PissedConsumer Rep
over a year old

Hi James,

Please note that your statements are erroneous and defamatory.
Please check our Legal Information: https://www.pissedconsumer.com/static/legal-information.html

Regards,
PissedConsumer Customer Support Team

Canada
3 reviews
20 helpful votes
Follow Das L.
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Found people with the same experience I had with Beyond The Rack online website. You cannot be more right on about their comments. Very happy came across PissedConsumer website.

Date of experience: July 14, 2015
Bakina B. PissedConsumer Rep
over a year old

Hi Das,

Thank you very much for sharing your opinion about us.
We are here whenever you need us!

Regards,
PissedConsumer Customer Support Team

GB
2 reviews
12 helpful votes
Follow Richards G.
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Thank GOD I found this site. I will now put a link to it from my business site. My business is being damaged by high ranking complaints page on Pissed Consumer. There may be 2 genuine (and easily resolvable) issues amongst total lies which can literally be written by ANYONE with a grievance! I have a very strong online presence, many competitors and many people no doubt who could be jelous, upset, etc. who can ruin my good name my posting anything they want. I have over 200 reviews written by customers with an average rating of 4.9 out of 5 - I am fanatical about customer service but if you looked at PissedConsumer you would think I was some kind of back street scammer!

I wrote MY OWN review about my own business to prove how they have utterly no vetting or authenticity checking - I said I tie my customers up in the basement! Its a fun story that I know customers to my site have read (they mention it as a joke!) but it clearly demonstrates the appauling, gutter nature of this hate site designed specifically for online trolls.

Here is the story I wrote, pretending to be a customer "complaining" about Richards Guitars... http://richards-guitars.pissedconsumer.com/warning-richards-guitars-keeps-customers-who-upset-him-in-his-cellar**************.html

Can anyone provide advice on how this site can be closed down?

Date of experience: April 19, 2015
South Carolina
3 reviews
20 helpful votes
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By posting the review TEN days after admission and dating it by it's original date, Pissed Consumer was able to hide it in the Drivetime reviews and keep it off the main page of "Latest Reviews" where people would normally look.

Date of experience: April 16, 2018

Finally Posted
April 14, 2018
Previous review

My negative review of Drivetime up on Pissed Consumer 4/14/18. Ten days after being submitted, but it is up. If you wish to read a similar review of the shabby way this company treats consumers, I have posted another, similar review here.

Date of experience: April 14, 2018

But a far less negative review of Drivetime that came in a day later is already posted. I am seriously beginning to think that these guys are just a way for their clients to censor negative posts and don't care about the consumer at all.

Date of experience: April 11, 2018

I have written the same negative review of one of their client companies(Drivetime), three times and submitted it. Now they tell me that they will not post it until Drivetime makes a reply, which the company may chose not to do. In other words, if you complain about a business that PAYS them, that company can censor complaints by simply not acknowledging them. Apparently companies not in their client list have complaints against them published immediately. As Gomer would say, "Surprise, Surprise, Surprise"!

Date of experience: April 8, 2018
Virginia
12 reviews
32 helpful votes
Follow Zachariah L.
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Pissed Consumer is a useful site for posting your grievances concerning companies that you have had dealings with, but they keep asking for information that is not provided by this company. I recently tried to post a review of a terrible company that hides behind a PO Box to avoid having to deal with it's victims, and in order to post a review of this company, Pissed Consumer wants a ton of information about this company that is not there, like an Email address (not provided), a Google account link (not provided), a Youtube account (not provided), or an Instagram account (also not provided), in order to post your review.
This is one of the issues that I had complained about in my review, that this company provided almost no means to contact them except to send mail to a PO Box, or call their support number, which is almost always closed.
OF COURSE, the Emails you get from Pissed Consumer are ALWAYS *******@pissedconsumer.com, so there is no true way to ask them about this!

Date of experience: April 14, 2017
Bakina B. PissedConsumer Rep
over a year old

Hi Zachariah,

We apologize for any difficulties you may have experienced with our site.
Please email us at help@pissedconsumer.com with any questions and for any information

Regards,
PissedConsumer Customer Support Team

Georgia
2 reviews
7 helpful votes
Follow Sexy S.
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I've learned that lots of other people have the same issues that I have experienced with certain businesses. It's a great place to learn the truth about businesses.

Date of experience: February 11, 2017
Bakina B. PissedConsumer Rep
over a year old

Dear Sir/Madam,

We greatly appreciate your review and your opinion!

Regards,
PissedConsumer Customer Support Team

Texas
2 reviews
7 helpful votes
Follow Jay E.
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Pissed Customer is a pain, tried to leave complaints but they want 100 words and you have to jump through too many hoops to get them to comply.

Worthless Site and Will No Longer Use

Date of experience: September 10, 2018
Washington
1 review
12 helpful votes
Follow Rebecca S.
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This company is running a complete scam. If you look at all the harassing comments and rude replies you will notice that they look like they are typed by the same person. Perhaps the same person being paid to harass a consumer to the point they ask to remove the post. When you ask to remove the post you have to admit that your review is inaccurate and that you were in the wrong not the business. THIS IS A SCAM DO NOT POST TO THIS SITE. Shame on this company for false representation of what their purpose is.

Date of experience: September 16, 2014
Bakina B. PissedConsumer Rep
over a year old

Hi Rebecca,

Please note that your statements are erroneous and defamatory.
Please check our Legal Information: https://www.pissedconsumer.com/static/legal-information.html

You can email us at help@pissedconsumer.com and specify what content exactly you want removed from our site.

Regards,
PissedConsumer Customer Support Team

Oklahoma
1 review
11 helpful votes
Follow Keith W.
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Complete scam site, charges businesses to reply and manage reviews. Wouldn't be surprised if 95% of the reviews are fake just to solicit businesses to pay. Cannot believe google ranks this scam site.

Date of experience: December 20, 2014
Bakina B. PissedConsumer Rep
over a year old

Hi Keith,

Please note that your statements are erroneous and defamatory.
Please check our Legal Information: https://www.pissedconsumer.com/static/legal-information.html

Regards,
PissedConsumer Customer Support Team

Colombia
1 review
1 helpful vote
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PissedConsumer worked!
June 25, 2024

After several attempts over months and no response, I went through PissedConsumer and got a qhick response.

Date of experience: June 25, 2024
Bakina B. PissedConsumer Rep
10 months ago

Dear Diane,

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience.
Let us know if we can do anything else for you.

Regards,
PissedConsumer Customer Support Team

California
3 reviews
6 helpful votes
Follow russel c.
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PISSED CONSUMER and other bad people like PISSED CONSUMER r phishing ur info to sell it to the people they stoled ur info from. Plz review people like these so we all know about them. Plz read other peoples reviews and if they helped say they helped. Good luck.

Date of experience: August 1, 2018
Bakina B. PissedConsumer Rep
over a year old

Hi Russel,

Your statements about how PissedConsumer treats consumers' private information are completely erroneous and defamatory.
Please check:
- our Privacy Policy: https://www.pissedconsumer.com/static/privacy-policy.html
- our Legal Information: https://www.pissedconsumer.com/static/legal-information.html

Regards,
PissedConsumer Customer Support Team

South Carolina
1 review
3 helpful votes
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Its a joke
December 29, 2022

I sent complaint and they did nothing. Turned it back to me to resolved, are u serious?!

Date of experience: December 29, 2022
Bakina B. PissedConsumer Rep
over a year old

Hi Wayne,

Thank you for your review.
In order for us to better assist you, please specify what company you complained about on our site.

Regards,
PissedConsumer Customer Support Team

Overview

PissedConsumer has a rating of 1.9 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PissedConsumer most frequently mention and customer service. PissedConsumer ranks 74th among Consumer Protection sites.

service
4
value
4
quality
3
This company responds to reviews on average within 20 days