website thubmnail of Pickatop
How would you rate Pickatop?
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Canada
1 review
5 helpful votes
Follow Nicole R.
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Stay away. It's junk
November 29, 2019

The garment I got was not wearable... the edges of the neckline, sleeves, bottom of the top were not sewn... raw edges that are unravelling... a piece of junk... total waste of money. Stay away.

Date of experience: November 29, 2019
Pennsylvania
1 review
2 helpful votes
Follow maryann l.
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I ordered back in June. 6 pieces. Wanted them for the summer. First item came -- not too bad (not high quality buy wearable) but that is where it ended. Second item was not finished on sleeves, hem or neck. (see photo) Response was to have someone here in the US finish it -- would not have been possible because the V-neck was way too big and the fabric was low quality. Then after many emails and complaints, the next two tops were sent. The phony label in the garments claimed they were polyester and spandex (each 50%). These tops did not fit. The fabric was stiff and had no elasticity -- bogus labeling. I am still inquiring about my last two tops and was told the factory was backlogged, then told it was made a rush order - but the latest is that they don't have the materials.

They will not take returns and will not refund money. - was told to give the two tops( that are inferior quality, no elasticity, poor colors, scratchy fabric, and do not fit me) away to someone. Really?

I also got the runaround about all the garments being made to order, factory was backlogged, etc.

This site is a total scam -- and there are others like it and maybe they are all run by the same Chinese scammers.

Just telling you to BEWARE!

Date of experience: September 27, 2019
Illinois
1 review
0 helpful votes
Follow Cathy B.
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Less than zero
April 22, 2020

I hope you're smarter than I and look at reviews before you order. What you see is most likely what you won't receive. That's all I'll say.

Date of experience: April 22, 2020
New Jersey
1 review
0 helpful votes
Follow Maryclaire M.
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Horrible
June 27, 2020

I Waited months for items and then I never received them. Contacted seller via PayPal. Never received a promised refund.

Date of experience: June 27, 2020
Connecticut
1 review
2 helpful votes
Follow D G.
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Garbage
January 2, 2020

I place this order in November and received today January 2. Not even close to the picture garbage. From China do not do not do not order from them.

Date of experience: January 2, 2020
Australia
1 review
1 helpful vote
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Rip off!
January 29, 2020

I ordered over $100 worth of goods. Received someone else's order and now can't get a response to my emails. Avoid at all costs!

Date of experience: January 29, 2020
Texas
1 review
1 helpful vote
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Rip off chinks
January 16, 2020

Totally took my hard earned American money., scam, ripoff, thieves and just sorry
Don't come to Texas y'all dirty chinks

Date of experience: January 16, 2020
West Virginia
1 review
5 helpful votes
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Horrible is the only way to describe my experience with Pickatop,,, horrible in all ways. Poor service and quality. Can I give a negative star?

Date of experience: November 30, 2019
Florida
3 reviews
6 helpful votes
Follow L O.
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Crapola!
August 23, 2019

My review is very similar to everyone else's. Ordered 4 tops in 2 different sizes. After a month they were received but were of very poor quality and sized poorly. My mom couldn't'; t even get her shoulders into a 3X and she is usually an XL.
I immediately contacted them as webpage described. No address for return provided. Did I want another size? NO, i want to return the. They told me it would be expensive to ship them back and still gave no address.

Finally they offered to credit me $12 for my $65 purchase. Luckily I made my purchase thru PayPal and I got them involved and escalated the complaint. They communicated with seller who then said $13 take it or leave it. I declined and PayPal finally got me an address for return. So IF they get it they are to credit me my full payment. YES it cost me $39 to ship it back but it became a matter of principle.
The address I received for those who want to contact BBB:
Jinfeng Rd
Suzhou New Area 3/f 1st building
1st Jinzhuang St
Jiangsu *******
China

Date of experience: August 23, 2019
Illinois
1 review
3 helpful votes
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Still waiting!
October 16, 2019

I ordered 5 items from pickatop only received 1. This was in August, now October. I will never use this site again.

Date of experience: October 16, 2019
Tennessee
1 review
3 helpful votes
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I ordered a top in June 2019. Never received merchandise nor refund or credit to my account! Beware!

Date of experience: August 30, 2019
Texas
1 review
9 helpful votes
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I ordered 3 tops in June. One finally arrived from China thru Canada last week. Very well made scam.

Date of experience: August 5, 2019

Overview

Pickatop has a rating of 1 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pickatop most frequently mention and poor quality. Pickatop ranks 1900th among Women's Clothing sites.

service
2
value
2
shipping
2
returns
2
quality
2