I have found several sites online where the prices are low and there is lots of choice and I like some of the styles. Mostly I have been lucky since the sites I used had all followed through in a timely manner. What all these sites have in common are that they are located in China so the garments are manufactured there and then sent by mail from there.

Enter pickatop. I had no reason to suspect that this site would be any different. So I ordered 4 different tops that I liked for a total of around $100. What a mess! I got a note confirming my purchase and then pretty quickly I got a note that my first item was shipping. And it did. It seems much lower in quality from the other sites I have ordered from. And then there was the lack of follow through.

I was unhappy with the garment, there is no way to return it. Generaly all of these sites offer you a discount on future purchases to reimburse you. I wrote to pickatop and said I would keep the item they had sent but wanted to cancel the rest of my order and have my money refunded.

Not once did they offer this option. Instead I spent 2 fruitless months emailing back and forth during which their emails all followed this pattern:

1. An offer of a discount on future purchases. This amount was increased a couple of times but was never very high.

2. An explanation that their clothes are made to order and it takes at least 10 to 3 weeks to make them and then another 3 weeks to ship them. After the 1st shipment I gave them approximately another month before I started complaining. They send nothing during that time. So by the time I contact them they order was already overdue.

3. No acknowledgement that I wanted a refund.

So we went back and forth. They list a customer service phone # on their site which I tried numerous times to call and it always rang busy. Also my request to speak to a supervisor was ignored.

Eventually they stopped responding to my emails without fixing the problem.

I realize that the sites I have ordered from successfully all had customer reviews of their garments which I read religiously. And, I based a good part of my buying decision on these reviews which turned out to be pretty accurate. Pickatop doesn/t. This service. In fact, PickaTop doesn't offer anything in the way of services.

There are better sites out there. Use them.