website thubmnail of Photobucket
How would you rate Photobucket?
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Oregon
1 review
0 helpful votes
Follow Dylan Q.
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Okay there was something seriously wrong with Photobucket. It was slow, clunky, and images kept disappearing and re-appearing. However, I contacted them and they told me to log into their new site. I did, and it looks much better and seems responsive enough. (My old rating was a 1 star, but I am editing it now to 5 stars because they obviously put in some effort to make this site work again)

Date of experience: August 28, 2020
Australia
1 review
4 helpful votes
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I am unsure whether it isn't compatible with Google Plus, but everytime I use it it times out, when I manage to get photos up there, it won't allow me to manually order them in story form, keeps going back to the original order. I am ready to take all my many photos out of photobucket and put them elsewhere.

Date of experience: March 11, 2016
California
62 reviews
312 helpful votes
Follow Stacy T.
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Photobucket is perfect for sharing fun photos of friends - I use photobucket for sharing my crazy fun photos from nights out and pics of my family. What photobucket is not good for is for real photography. I don't find it useful in the same way I would use smugmug. Plus the comment you get on photobucket are pretty useless. Pbase is a much better way to get good comments on your photos. Or maybe photosig.com

Date of experience: September 10, 2008
Ohio
11 reviews
19 helpful votes
Follow Sarah M.
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I have used this site for a while and no issues. You can share photos and upload and edit them all online. There are a few more sites like it but I tend to use photobucket more. Only issue sometimes when I edit the photo it doesn't show up when I click save. It happens every now and again like a glitch.

Date of experience: June 27, 2013
Texas
2 reviews
3 helpful votes
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Photobucket is AMAZING
November 10, 2015

I submitted an image to be processed. I had made a mistake on the text that was to go with the photograph and Photobucket worked with me to get the order corrected! They were very patient and pleasant to work with. Thank you.

Date of experience: November 10, 2015
Maine
2 reviews
0 helpful votes
Follow Mike G.
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I have purchased several canvas prints from Photobucket online. The results are amazing! Over the past year I have seven prints made. They have been of all sizes, from 10x10 to 16x20. The photos were all from my cellphone, and I am far from an expert photographer. Yet the results just blew me away! Every time I open a packaged print, I am stunned by the quality. These are like works of art! I have given many as gifts, and they were very well received. I can't say enough good things about the quality of work they do here! I plan to buy canvas prints every time they have a sale!

Date of experience: June 17, 2016
Texas
1 review
22 helpful votes
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Burned again!
February 27, 2020

I was unable to access my paid account for almost 6 weeks earlier this year. It was finally restored and worked okay for a short while. For the last three days though, my images are "now you see them, now you don't". Photobucket is unreliable and and inconsistent and treat their customers in a shameful manner. In the "real" world, this business would not last 2 weeks. It's a damned shame and a sham and I feel like a fool for ever getting involved with these pirates. Run, don't walk away from these charlatans!

Date of experience: February 27, 2020
Maryland
2 reviews
4 helpful votes
Follow Laura P.
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At one point, I enjoyed hosting my photos here, because it was an easy free site that I could use easily to save my photos and post them elsewhere. Then they decided to start pushing their paid accounts - fair enough - but then got to the point where they decided to severely chop back what you could host for free, and hold the photos hostage more or less until/unless you do upgrade.

I am now constantly getting emails about "Upgrade or manage your photos or maybe lose them! (This has been for multiple years now" and yet their interface to actually DO any sort of managing is just... terrible. You have to download any photos you want to keep one by one and then delete them. Without any actual, you know, clear thumbnail/image so you can really see what it is and make sure you need it or want to save it. I have waded through downloading some but I had enough photos saved here that I just haven't yet been able to deal with all the photos, and it's no end irritating to have them attempt to hold my own photos against me like this.

Just... avoid.

Date of experience: May 23, 2022
Belgium
1 review
11 helpful votes
Follow Alex A.
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This business is a total scam. Says free hosting, but not on 3rd party sites.
Way to go out of business and I wish the baddest luck to everyone working there.
1:400 dollars to host on another site for 1 year? RIDICULOUS, go to imgur
2: Site is slow as hell, doesn't even deserve to exist
3: Ad ridden site and invasive as it can be, I'm not amused.
I take my business elsewhere.

Date of experience: July 1, 2017
California
2 reviews
24 helpful votes
Follow Troy A.
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Photobucket's new policy has ruined years and years of useful forum posts. Without the pictures, these archived posts are completely useless and cause me to have to pay other companies (not photo sharing companies) and people for things I previously could research on my own. And no amount of money I pay to restore MY third photo sharing abilities will bring back the literally hundreds of posts that I've already found stripped of their usefulness in forum searches. Talk about a $#*! move.

Date of experience: July 26, 2017
Virginia
1 review
6 helpful votes
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Photobucket "used to be" the place on the internet to host your photos. Many forums (especially helpful ones) were based upon fellow users who also posted photos that were hosted by photobucket. I don't know how they got their revenue... but it was their business model that allowed millions to host photos on their site and link directly to them. Fast forward to new ownership and they screwed everyone - many helpful forums now have blurred out pics that are basically useless and people can no longer find helpful items on the internet where it once existed.

Date of experience: September 24, 2019
Missouri
3 reviews
8 helpful votes
Follow Jeffrey H.
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PB has locked me out of my account. I've been paying $2.99 per month for a few years. I tried to get in a few months ago. They take weeks to answer an email. I'm still locked out. It's like extortion. They want $$$ to open the account and give me access to my pictures. I would advise against starting any business relationship with them.

Date of experience: August 5, 2020
Canada
1 review
9 helpful votes
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Scammers
July 10, 2017

This is the worst company to find its way to the internet. There updates say they notified people so they could move or save their photos which is a complete lie. I was never contacted about any changes and frankly didn't even know my email signature was hosted by them. Thank God I was able to get it back and this company will hopefully go by by

Date of experience: July 10, 2017
Michigan
3 reviews
5 helpful votes
Follow Marketa H.
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I would give them a big fat 0 if that was an option. I have contacted customer service with desired change to my order right away after receiving my order confirmation. It took them 2 full business days to get back to me with a reply that unfortunately there is nothing they could do. The only way to contact them is an email. Seriously? This company is very unprofessional!

Date of experience: December 4, 2015
Texas
2 reviews
21 helpful votes
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Photobucket, you used to be great! Tried to get on your site one day and was horrified by all the ads I had to keep closing just to get to my photos! So not worth it, will never trust your site again, will go elsewhere!
Whatever greedy Dummy sold out, should be fired.

Date of experience: January 8, 2018
California
2 reviews
0 helpful votes
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Zero Stars
August 14, 2019

I have ordered from Photobucket many times in the past and have always been satisfied... not this time. They sent me a canvas with the face of one person wrapped around the side of the frame. It was an anniversary gift for a dear friend's parents. I did not submit the photo with the face wrapped around the side. I asked them to replace it and they said that the gets thousands of orders and that no one looks at them to see if the quality sucks... is that any way to do business? I didn't have this problem before when I submitted pictures to be printed on canvas. They refused to do anything about it so I am just letting you know what kind of company this is... zero loyalty to the customer and zero customer support services.

Date of experience: August 14, 2019
Virginia
1 review
7 helpful votes
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Greedy
June 26, 2017

It's becoming impossible to use their service. If you have a free account you are battered with ads. If you have a pay account (you still might be battered with ads and their help department is sad and very unhelpful). Starting soon if you use post images in forums be papered to pay $400 for them to allow you to post! Greedy companies die from driving away customers and looks like Photobucket is on it's way down the drain.

Date of experience: June 26, 2017
Arkansas
1 review
8 helpful votes
Follow MARIE J.
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Photobucket says one thing and than turns around after you spend a lot of time effort and money at their site. This last move was a money hungry company that screwed their people. Karma will hit your pockets. Sad company you are.

Date of experience: August 13, 2017
Nevada
1 review
2 helpful votes
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Very poor business style
June 22, 2023

One month late and they are threatening to delete my account? I'm deleting my account myself and will no longer do business with photobucket. Thank you.

Date of experience: June 22, 2023
North Carolina
1 review
9 helpful votes
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Photobucket single-handedly destroyed more on-line forums than any virus could have. Simply the most stupid, short sighted, irresponsible internet site in the planet. May you please go bankrupt and be foreever famous for your idiocy.

Date of experience: February 12, 2018

Overview

Photobucket has a rating of 1.2 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Photobucket most frequently mention 3rd party, customer service and free account. Photobucket ranks 88th among Photo Sharing sites.

service
28
value
28
shipping
13
returns
13
quality
27