Jeffrey H.

PB has locked me out of my account. I've been paying $2.99 per month for a few years. I tried to get in a few months ago. They take weeks to answer an email. I'm still locked out. It's like extortion. They want $$$ to open the account and give me access to my pictures. I would advise against starting any business relationship with them.

They are a total fraud. They shipped out a vacuum that is not performing as described. They clearly state they will accept returns! Now because of COVID-19, they have changed their minds. The customer service is zero.

Edit. Evacuumstore has agreed to take back the vacuum. They will not be issuing credit right away. I hope they still will once the pandemic is behind us.