Ordered july, nothing turned up, asked for a refund sept, asked again 6 times, now dec...
This company should be shut down and ALL staff prosecuted for fraud
I ordered a T-shirt from Phix in October after new management took over in June and have only good things to say about them. My t-shirt was as described and arrived quickly with no hassle. Thanks!
Awesome and unique clothes, great quality and fantastic customer service. I have no problem recommending Phix!
Fast delivery and amazing clothes as always. Love everything about this unique clothing boutique. Fast delivery and great quality.
I'm from mexico and i recieved my amazing thunders shirt on time, excelent quality and customer service, thanks for the quick reply on instagram.
I have been buying phix for years.
I connect with the design.
There is always something good.
Thank you Phix
Hi,
I purchased a lot of clothes from them a couple months back. First of all, they broke the shipment down into two separate orders because the clothes weren't ready at the same time. Why would they label items as in stock if they still had to make it? Maybe its because they only care about getting your money over being honest.
I received the clothes from the first shipment and they were TERRIBLE. The back pockets of pants I bought ripped when I pushed my hands in the pockets to slide the pants off. I noticed that all the fabric on all the shirts and pants were VERY THIN, and held together by weak single stitching that is easily broken by little force. Its garbage, cheap ready to break clothing.
Upon receiving the first package I had to wait weeks for the second half of the shipment to come. I didn't want to pay 100 bucks to ship back each box of clothes separately (international shipping sucks), so I waited for the second half of my shipment to arrive. I even asked Amy from Phixclothing if they could extend the return policy for me because they messed up the order and I would have to pay extra to ship both boxes. She said yeah that would be fine. (I can prove this with an email trail).
Weeks after I had shipped out the clothes I got no response from phix. So I opened up a dispute with my credit card company and guess what? I didn't win! They are sketchy amateur scammers. Seriously, DO NOT TRUST THEM enough to shop here. This is terrible. AWFUL AWFUL AWFUL.
Top quality shirts and jackets, I've got a few of them and I'm really pleased. Looking forward to grab something from their new summer collection.
Excellent products and quick and helpful customer service, will certainly buy again from here. Offers a wide range of high quality clothing.
Bought the ruby jacket and am really pleased with it. Good quality and fit for a decent price. Thanks! Would recommend.
Ordered a pair of shoes, never came. Queried the website, found so many reviews to not order from this website... Money taken and never seen again.
The customer service team in place is very good and helpful. Made a few orders and all have been dispatched within the same day.
Amazing quality clothes, at a price that fits
Quick postage, very happy with the items I bought.
Will look forward to buying from Phix in the future
Great website, a really great collection of quality, indie and rock inspired clothes.
My favorite website in the whole world.
Ordered my coat from there and it arrived on time and i been wearing it none stop. Cheers Phixclothing
I really like this website as the clothes are really nice and the customer service is really helpful.
Really nice and well photographed products, and prompt customer service. Really happy and will buy here again
The clothing is fantastic quality and the customer service is brilliant! I love the design and the unique stylish way I look in the clothing
Thanks for one of your amazing velvet shirts 10/10. Delivered within 24 hours on standard delivery. Very happy!
Overview
Phix has a rating of 3.7 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phix most frequently mention customer service, new management and great quality. Phix ranks 34th among Men's Clothing sites.
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- Norwich, Norfolk, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members