business logo of Phastek
How would you rate Phastek?
grey star
grey star
grey star
grey star
grey star

Phastek Reviews Summary

Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.

This summary is generated by AI, based on text from customer reviews

service
67
value
70
shipping
68
returns
32
quality
68
Illinois
1 review
0 helpful votes
Follow Nathan Y.
Unfollow Nathan Y.
Send Message
Share Review
Report Review

Ricardo was easy to work with and patience. That's a plus in my book... easy going and fast processing. Even got some free extra stickers... Good Deal! Will shop here again even for stickers!

Date of experience: June 14, 2019
Georgia
1 review
0 helpful votes
Follow Paul w.
Unfollow Paul w.
Send Message
Share Review
Report Review

Overall I like the products wish the paint job would have been of better quality. Can see white on sides looks like I left wax in the creases but over satisfied

Date of experience: June 6, 2019
Canada
1 review
0 helpful votes
Follow Byron R.
Unfollow Byron R.
Send Message
Share Review
Report Review

Got one box at a value of 370$
And am missing so many parts
What disaster I wanted to have my shop install before summer season
And now stuck with car on a lift with nothing to install

Date of experience: June 5, 2019
New Mexico
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Send Message
Share Review
Report Review

Works perfect for its intended purpose. It also looks good with all of the other things that have been updated under the hood.

Date of experience: June 4, 2019
Canada
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Send Message
Share Review
Report Review

Beau produit
June 3, 2019

Bon service et rapide A+
Je suis très satisfait de ma commande. Merci
Et je recommande ce site a tout ceux qui veulent des belle pièces d'auto

Date of experience: June 3, 2019
Canada
1 review
0 helpful votes
Follow William H.
Unfollow William H.
Send Message
Share Review
Report Review

Quality of parts are excellent but installation is tough. Only one screw to put in but trying to loosen then reinsert that screw in a really tight spot that you can't see what you're doing took some time. I installed side skirts that took about the same time and they had 20 or so rivets per side lol. The Hero smoked reflectors look so much better than the red ones. Definitely worth the time I spent installing (cursing) them.

Date of experience: June 2, 2019
India
2 reviews
2 helpful votes
Follow John A.
Unfollow John A.
Send Message
Share Review
Report Review

This company has a really nice product and is very customer friendly. I have used their service once and am very satisfied.

Date of experience: May 31, 2019
California
1 review
0 helpful votes
Follow Tim H.
Unfollow Tim H.
Send Message
Share Review
Report Review

The order came early and was a very quality part. Unfortunately, I totaled the vehicle 3 days after my purchase. It's now an expensive decorative piece in the garage! I only buy my mods through this company. Onto the 6th gen!

Date of experience: May 30, 2019
Texas
1 review
0 helpful votes
Follow Isaac o.
Unfollow Isaac o.
Send Message
Share Review
Report Review

The merchandise that I ordered came in within 2 to 3 days.(very fast). The packaging was great and the product that I had received came intact, nothing broken very well designed. The metal was very hard making it more than just sturdy. I must admit I was very impressed and I loved my bracket to the license plate it was just a little expensive just hope that it lasts forever.

Date of experience: May 28, 2019
New Jersey
2 reviews
0 helpful votes
Follow RICHARD L.
Unfollow RICHARD L.
Send Message
Share Review
Report Review

OVER THE YEARS WORKING WITH THE PRO, S AT PHASTEK. CAN ALWAYS GET GREAT SERVICE ON THE PHONE. PARTS ARE CORRECT SO I DO NOT HAVE ANY DOWN TIME.

Date of experience: May 28, 2019
Virginia
2 reviews
0 helpful votes
Follow Christopher M.
Unfollow Christopher M.
Send Message
Share Review
Report Review

Recieved my order quickly. Had an issue with ordering because of a slow connection. Didn't realized the purchase went through twice. I emailed them and got an immediate response and they fixed the problem for me by canceling one of the orders and refunded my money. Thanks Phastek for great business transaction.

Date of experience: May 28, 2019
Michigan
1 review
0 helpful votes
Follow Bruce b.
Unfollow Bruce b.
Send Message
Share Review
Report Review

Rims
May 27, 2019

Perchased new rims from phastek performance this was the easiest way to buy them the took the order and shipped them the next day and I received them in days they came so well packaged there was no way they could get damaged in shipment. Thank you phastek performance looking forward to my next purchase.

Date of experience: May 27, 2019
Florida
2 reviews
0 helpful votes
Follow Charles O.
Unfollow Charles O.
Send Message
Share Review
Report Review

Perfect
May 27, 2019

Couldn't be any happier with the service, shipping in all phastek is perfect. I'll be ordering a whipple or magnuson with a set of long tubes in two to three weeks. Thanks Charles and Bonnie.

Date of experience: May 27, 2019
California
1 review
1 helpful vote
Follow Justin M.
Unfollow Justin M.
Send Message
Share Review
Report Review

BMR Springs
May 26, 2019

Ordered but wanted to verify that the springs fit my Camaro SS. Yes I can read the website says that they fit, but my friend ordered some for a ZL1 (from a different store) and they didn't fit his ZL1. I talked to a gentleman at Phastek and he ended up putting me on hold for 1 minute to call BMR and make sure the springs fit. Quick and willing to help out customers. Ill be back for more parts later.

Date of experience: May 26, 2019
Washington
1 review
0 helpful votes
Follow Mike H.
Unfollow Mike H.
Send Message
Share Review
Report Review

Incredible.
May 24, 2019

I purchased the Trifecta performance tune for my 2013 RS Camaro. Immediately after I programed the Camaro, the performance was incredible and the gain in horsepower was noticeable. Thank to phastek i got the product right away...

Date of experience: May 23, 2019
Virginia
1 review
0 helpful votes
Follow Terri C.
Unfollow Terri C.
Send Message
Share Review
Report Review

Hero Taillights
May 23, 2019

I absolutely love my new taillights! They arrived fast, are great quality and really improved my car's appearance.

Date of experience: May 21, 2019
Connecticut
1 review
0 helpful votes
Follow Danny O.
Unfollow Danny O.
Send Message
Share Review
Report Review

Phastek Performance is definitely the place for all performances needs for you car. I love shopping here it has everything I need for my 2016 CAMARO. With awesome products and quick shipping I'm definitely making this my number one Performance shop.

Date of experience: May 19, 2019
Ohio
1 review
0 helpful votes
Follow Juan V.
Unfollow Juan V.
Send Message
Share Review
Report Review

Product arrived in perfect shape... shipping time was excellent as well.
Phastek is my go to store when it comes to parts and advise on my 2017 Chevy Camaro SS.

Date of experience: May 15, 2019
Texas
1 review
0 helpful votes
Follow Jake M.
Unfollow Jake M.
Send Message
Share Review
Report Review

Fit was great and finish was better than expected. Awesome product from a great company. Never been let down by phastek

Date of experience: May 14, 2019
Maryland
1 review
0 helpful votes
Follow Arthur T.
Unfollow Arthur T.
Send Message
Share Review
Report Review

Nice product
May 15, 2019

Product was as described, install... eh... lol, really wasn't bad either, take your time prep is key.

Date of experience: May 14, 2019

About the Business

Phastek Performance specializes in late model performance vehicles like the new Camaro in our American Performance Division, and the FR-S and BRZ in our Sport Compact Division! We have in-house technicians and vehicle specialists, a large inventory of...


phastekperformance.com
Founded in 2009