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PetallushReviews 417

petallush.com
casual, lounge, swimwear womenAge 26-45
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About the Business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: service@petallush.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368
This company does not typically respond to reviews

Instant Feedback

6,402 reviews
Washington
1 review
0 helpful votes
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Where is my order? I have not received two of the tops I ordered. Your company sent me a message that they were delivered to my mailbox yesterday and they w

Date of experience: March 5, 2025
Utah
1 review
0 helpful votes
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I ordered 2 dresses. The Blue dress was so tight that I couldn't even get it over my head because the elastic on the dress was so tight. The green & the blue dress looked nothing like the dresses on the models. They were cheap material and the green dress looked terrible. I'm returning.both dresses. Not sure if I will order from you again. The quality if never what it looks like on your models...

Date of experience: February 25, 2025
Australia
1 review
0 helpful votes
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Where is the free shipping? I haven't paid for shipping on other sites in years. Fabric is synthetic and awful to wear.

Date of experience: March 4, 2025
South Carolina
1 review
0 helpful votes
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Not sewn very well
January 28, 2025

Cute dress with nice print but the sewing is uneven in the gathering of the tiers. Pleased with the notices of when it will be delivered and delivery but wish the product looked a little better.

Date of experience: February 3, 2025
Australia
1 review
0 helpful votes
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Dresses
January 11, 2025
Updated review

I like that this site (Petallush) provides the actual measurements for the various sizing of garments. It certainly helps to have this information when selecting garments, rather than having a generic sizing.

Date of experience: January 8, 2025

Tiered Midi Dress
March 30, 2024
Previous review

I love this style with an adjustable drawstring waistband, however, the tassel ends are a little rough. Beautiful fabric with printed embroidery. So much detail on this dress and it's lovely and comfortable to wear. Also, I like the exact measurements of the garment posted on your website.

Date of experience: March 20, 2024
Alabama
1 review
0 helpful votes
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Took about 3 weeks to receive
February 6, 2025

I really like the dress but I need an XL and I ordered a L. How do I go about returning it for an XL?

Date of experience: March 2, 2025
Utah
1 review
0 helpful votes
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Cute little dress!
February 14, 2025

Simple to order, comfortable and nice. The dress is simple and lightweight. It is a little pricey for a simple dress.

Date of experience: February 11, 2025
Wisconsin
1 review
0 helpful votes
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It arrived later than anticipated.
December 25, 2024

1st of all, it was delivered to my neighbors house. I happened to see it on their porch. We received a text that it was delivered and we couldn't find it.
Not sure if I will keep it. The material is very thin. Not what I expected.

Date of experience: December 24, 2024
Utah
1 review
0 helpful votes
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Beautiful! My daughter loves loves it!
February 24, 2025

Love these dresses and the website is east to navigate.

Date of experience: February 21, 2025
Nebraska
1 review
0 helpful votes
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I was very happy with the dress I ordered..
February 14, 2025

It was easy to order online and came quickly. I would order from this company again.

Date of experience: February 11, 2025
Michigan
1 review
0 helpful votes
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You make nice clothes and service is good. Thanks.
February 15, 2025

Very easy and convenient shopping experience. Thanks.

Date of experience: February 16, 2025
Australia
1 review
1 helpful vote
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Pretty blouses
January 10, 2025

Easy site to navigate around. Pretty designs. Very happy with the quality of the garments and the designs.

Date of experience: January 10, 2025
Australia
2 reviews
5 helpful votes
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Buyer beware
November 16, 2024

The goods are not true to size and then they will not accept the items being returned and offered credit or refund for different amount each email. Goods were dispatched from Brisbane in Australia and they claim that they have only one refund and return place that is located in the USA. It is illegal to withhold money for goods that are not suitable. This is not just a change of mind. Website gives address to email for returns and four emails later they are still not resolving the problem. Do not buy from these people. This appears to be a scam.

Date of experience: November 6, 2024
Oregon
1 review
0 helpful votes
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Have purchased clothing here before with "okay"experience. This most recent purchase took 2 weeks to ship and arrived a month after order in which I no longer needed it because the event had passed.
Only willing to refund $12 for a 42$ purchase. It does not cost $30 to ship/return. They do give you a $42 credit option to spend and keep the clothing.
Buyer beware - build in extra ship time if you're purchasing for an event (ships from overseas) and they have a crappy return policy.

Date of experience: August 26, 2023
Arizona
1 review
3 helpful votes
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The worst customer service
June 24, 2021

Okay so the dresses are decent quality but the shipping takes forever and if you have to return something you have to pay for the returns yourself. Two weeks after fed-ex successfully delivered my return I had yet to hear back about my refund so I emailed and got a response days later. They can't find it and somehow it's my fault. They only send one email reply a day in the early morning hours (like 3 am) and are now I won't get my refund. Totally horrid service and I will never buy from them again. Save yourself time and frustration and buy clothes somewhere else.

Date of experience: May 25, 2021
Indiana
1 review
1 helpful vote
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Horrible
March 4, 2023

Would not refund my original order. Just kept having other "solutions". Finally agreed to a $75 credit. Bought new items and spent a few dollars out of pocket as well. It's been 21 business days and my items have not arrived. I have contacted them that the tracking number provided 19 business days ago does not work and says it does not link to any active package. They just keep claiming it's on the way but will not provide a new tracking number. Don't waste your money.

Date of experience: February 2, 2023
Kentucky
1 review
2 helpful votes
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Horrible customer service and products
November 26, 2021

Very unhappy. Order was delivered to the wrong address. After contacting customer service I'm told there is a 30 day return policy and was quick to put it on the delivery company. Not one solution to the fact that I did not get the chance to use their 30 day return policy because it had not arrived to me. The pieces I received looked nothing like pictured. Dresses that were to be knee length in pictures were actually down to my ankles. I'm 5'8. Material is see through and cheap, on each piece.

Date of experience: October 27, 2021
Utah
1 review
5 helpful votes
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If the item doesn't fit or doesn't work out, you can't get your full purchase price back! They will give you a percentage, but not the full price. It's a rip off! Buyer beware! They keep your money. I feel like I've been robbed. Here's the email they sent: we refund you $12 to your original payment account that you used to pay before as compensation and you keep the item without return. $12 refund on a $41 purchase. The dress didn't fit. Keeping it is not what I wanted. Very unhappy with the whole process.

Date of experience: April 28, 2023
Texas
1 review
1 helpful vote
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Very sketchy
June 7, 2023

Sent me an email concerned with my "large" order warning me I could not return items. I just told them to cancel the entire order. I will update this review at a later date if they refuse to refund me. I just spent $1,000 at $#*!'s Sporting Goods. One of the items had a defect (probably from being tried on at the store). I took it back and it was an easy exchange. Telling someone they are not allowed to order something online and return it if it doesn't fit is super sketch and unprofessional.

Date of experience: May 8, 2023
Missouri
1 review
0 helpful votes
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YAY!
November 10, 2024

Finally! An affordable sight that has a wide variety of modest dresses that are gorgeous and feminine! Thank you so much! May God reward you!

Date of experience: October 31, 2024