business logo of Perpay Inc.

Perpay Inc.

Overview

Perpay Inc. has a rating of 4.2 stars from 999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

service
306
value
123
shipping
117
returns
85
quality
670
This company responds to reviews on average within 3 days
+86
How would you rate Perpay Inc.?
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California
1 review
0 helpful votes
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I love Perpay
May 3, 2024

Had to set up new direct deposit to pull from my checking account on a new weekly instead of biweekly pay

Date of experience: May 3, 2024
North Carolina
1 review
0 helpful votes
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Best thing!
May 2, 2024

It's been nothing but perfect! Everything you can think of they have it! Good pricing and shipping services

Date of experience: May 2, 2024
Georgia
1 review
0 helpful votes
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I love it!
January 22, 2022

The fact that I can build my credit and pay installments was the best thing for me. It's not that many payments either.

Date of experience: January 22, 2022
Virginia
1 review
1 helpful vote
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I been with perpay for about 4-5 months and it's been a good experience. Alot of their products say 2-3 business after the first payment then they ship it and for the most part they usually ship my stuff the same day they get the first payment which is always nice lol. My most recent purchase I took a shot and ordered a series X and I seen alot of people give this company a negative review of the how it takes 6-8 weeks just to get a series X and Ps5. That was essentially my expectations to wait 6-8 weeks. I believe perpay supplier is bestbuy and when they series X or ps5 available then that's when perpay buys them and ships it to us that explains the 6-8 week window. Well I paid them last Friday and I got one today, so it took like 6 days to finally get to my hands. I was expecting it but I was really happy. The only complaint I have with this company is the customer service is horrible probably the worst tbh. One time I had to wait almost 4 days just to get a response back. But overall this company is s good company if you want to get something ypu want from their site but also built credit!

Date of experience: December 23, 2021
North Carolina
1 review
0 helpful votes
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Ipad came in on time. Everything works good and it's no issues with the ipad itself. Only issue is i didn't get the case bundle.

Date of experience: December 10, 2022
Perpay T. Perpay Inc. Rep
over a year old

Thanks, your feedback is appreciated, and we look forward to continuing to work with you! We would love to better assist you with the case bundle. Please reach out to hello@perpay.com. Thanks!

Arizona
1 review
3 helpful votes
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Love them
January 22, 2019

I love them I have now placed 3 different orders and comes right out of my check super easy and the customer service is wonderful

Date of experience: January 21, 2019
Perpay T. Perpay Inc. Rep
over a year old

Hi Cathi,

We're glad to hear you're enjoying your purchases with Perpay and look forward to having you continue to be a valued member of the Perpay community. Thank you!

Michigan
1 review
0 helpful votes
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I have had the best experience with Perpay
June 8, 2024

The products have been great and it's very convenient to get products without paying up front

Date of experience: June 8, 2024
New York
1 review
0 helpful votes
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They is good and quick
June 8, 2024

I like the way they get the order ship out and it helps you build credit

Date of experience: June 8, 2024
North Carolina
2 reviews
0 helpful votes
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Items online
June 20, 2024
Updated review

Stop sending me opened packages they suppose to be professionally sealed.

Date of experience: June 20, 2024

Items online
May 2, 2024
Previous review

Need to add more car audio items like speakers and subwoofers. A lot of the items posted are overpriced also so that is something they should work on.

Date of experience: May 2, 2024
Texas
1 review
0 helpful votes
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Need better support options
June 12, 2024

Need to be able to chat with support through other means. Make more products available

Date of experience: June 12, 2024
Perpay T. Perpay Inc. Rep
11 months ago

Thank you for taking the time to provide some feedback on our program. Hearing the unique opinions of our customers truly is the best way for us to continue improving our product!

By identifying pain-points you've experienced, you give us the opportunity to recognize problems & brainstorm solutions.

Georgia
1 review
0 helpful votes
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Definitely recommend
May 8, 2024

I am definitely recommending perpay to everyone I know. This is a great way to build credit and I love it!

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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Five starz1
April 11, 2024

I love this site give ten stars if i could thanks also they are the only company to give me credit thanks you guys

Date of experience: April 11, 2024
Florida
1 review
0 helpful votes
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I think the perpay credit card is a great concept. I just wish there was a way to request a credit increase.

Date of experience: May 8, 2024
Nevada
1 review
0 helpful votes
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Love Perpay
April 11, 2024

My Experience Has Been Amazing. I've Had No Issues. And When Products Have Been Delivered Every Item Has Been Shipped In A Timely Matter And All There.

Date of experience: April 11, 2024
Indiana
1 review
1 helpful vote
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Not convenient
December 23, 2022

App freezes they do not accept many paymentsand only want you to leave positive reviews. Will only use if I don't have any choice

Date of experience: December 23, 2022
Perpay T. Perpay Inc. Rep
over a year old

Perpay operates through payroll direct deposit. Our system does not accept other forms of payment (e.g. Bank account transactions, bill payments, debit/credit card payments, etc.) to release orders for shipment. As a financial platform, our goal is to be able to work with everyone in the very near future.

Please let us know if you have any further questions and we would be happy to help!

Arizona
1 review
3 helpful votes
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HERES ONE EXAMPLE AIPOWER SUA3800I IS $1769. 99 + $79.99 AND ONLINE IT GOES FOR $739 WITH FREE SHIPPING SO DO THE MATH THEY ARE A RIP OFF AND WIL STEAL ALL OF YOUR MONEY. BUYER BEWARE

Date of experience: January 27, 2022
Perpay T. Perpay Inc. Rep
over a year old

Happy to address this, Matt!

Our prices for most items are generally comparable, but they may be higher than a typical retail store as we provide the unique shopping experience, offering top quality products with the convenience of paying over time, and the ability to build your credit.

While there is a small convenience factor, we do not charge interest on purchases and ship the order after only one payment!

That said, as a financial platform, we always encourage our customers to choose the purchasing option that is most comfortable for their own financial situation and goals.

North Carolina
1 review
0 helpful votes
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Remarkable Products
June 17, 2024

It been amazing no complaints love everything I have received

Date of experience: June 17, 2024
Colorado
2 reviews
11 helpful votes
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Stay clear
January 24, 2022

Although it may seem like a convenient way get a new product without having to pay upfront for it, stay clear. Not only do you have to wait until Payday for them to ship it out when the payment is deposited directly into one of their accounts, if you decide to cancel due to the long wait, they'll still get some money out of you. I needed a new monitor and so I decided to browse Perpay. I chose one, but when I found out they'd be waiting until my next payday to verify the money, and an actual down payment to get it shipped via debit card was not possible, I decided to cancel the order within the hour. Now, the thing with setting up multiple accounts for your paycheck to be deposited in, is that they won't show up on your employee portal immediately. In fact, you may end up waiting a pay cycle or two. Well, the day before that payment was due, I had an itch, and went on to my employee portal and tried removing that account, only to find out they had already begun processing it and I couldn't remove it. Was kind of upset. I said to myself, "oh well, at least they have my direct deposit information and can just reorder that monitor and have them ship it out. WRONG. I spent 4 days waiting for Customer Service to respond to me, only to say that the $43 was used towards the monitor, but they would still need to wait until my next payday to get this order shipped, even though the $43 was non-refundable and put towards the item regardless. Sad part is, is their bank info is still on my payroll. I'll pay this off and never use them again. Also, their prices are generally double anywhere else if simply decided to purchase the item outright.

Date of experience: January 24, 2022
Georgia
1 review
0 helpful votes
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The payment options for items purchased
May 2, 2024

My experience with Perpay is great and I love the items that have. I shop on the site for me and my family.

Date of experience: May 2, 2024
Indiana
1 review
0 helpful votes
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Love it
June 8, 2024

This app is amazing and very convenient. It comes in a very nice timely manner

Date of experience: June 8, 2024