About the Business
Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.
Perpay Inc. Reviews Summary
Perpay Inc. has a rating of 4.4 stars from 1,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit score and direct deposit. Perpay Inc. ranks 24th among Discount Shopping sites.
BOUGHT AN OCULUS AND IT ARRIVED QUICKLY. WAS SENT STRAIGHT FROM BEST BUY. HIGH QUAILITY PRODUCTS AND GREAT CUSTOMER SERVICE.
PerPay allows you to make large purchases; conveniently and easily. All while improving your credit at the same time. It's a great opportunity to help get what you need and improve your FICO a the same time. I've been a customer for years and have been glad they are there for me!
Per Pay has helped me when I needed now and paid over on payments. I wish per pay offered more luxury men's items but all in all they're still good people.
I like it because I don't have good credit and can't save money but they up charge the item it's self and that's all you pay no hidden fees can't blame them ig
Ok for the most part I'd order again but the support help is horrible at understanding I need to speak with someone on the phone
Absolutely happy and satisfied with Perpay products and the convenience it has been to shop with them and the fast shipping is excellent. I will continue shopping and being a happy customer.
I had an issue with understanding my payments and making purchases, and the team was all on it in a timely manner and helped me to understand what was going on and they resolved the issue. Keep up the great work, thanks.
Wonderful service great product easy to use and the shipping it pretty quick!
Good services and helpful I will let other people know about this
When I first started with Perpay, I was a little skeptical. There are so many untrustworthy vendors out there that it's hard to tell legit offers from scams. Perpay has exceeded my expectations. The prices on some items are higher than if you were to pay in full with a different retailer, but it is so much lower than if you were to rent the items or have to pay off interest over time. You generally have 10 biweekly payments to pay off the items. At first, I thought was restrictive, but I like that I am not paying perpetually for an item. Even if I were to purchase a MacBook, it would be paid off in less than half a year. The payments will be a little high, but it's only temporary, and if you can budget it, you'll have the product you want and not feel like you've paid ten times its worth. I continue to shop with Perpay because they make it easy, and I am a satisfied customer.
I have been trying for hours and several emails later I still have not received a response from someone who can assist me with speaking to a customer service representative about my issue. I have vision issues and it's frustrating and very difficult for me to communicate via email or text please consider that not everyone wants to be typing out their issues I am personally offended that a company would make it this difficult for those customers who don't have email access all day
Had a package lost or stolen then I had to send photos of my aprment and door number then file a police report to be told sorry we ran out of ps5's
We understand how disappointing it must have been to deal with a lost package, and we appreciate your patience through the investigation process. While we do our best to secure replacements, high-demand items like the PS5 can sell out quickly. If you’d like to discuss available options, our support team is here to help—please reach out at hello@perpay.com.
Great Quality, Fast shipping... usually, It sucks that it's kind of lie starting over during each purchase. Last purchase I am not happy about at all so far. I've been placing order for about 3 weeks now and it just went through. I have spent a good amount of money already for a fairly new customer so I don't feel as though I should have to re- connect my bank account, or wait until pay day for my order to ship. I should already have my payment registered. I've been at the same job for over 3 years now, same bank account. Also, I've been paying over my amount for my orders so I should be trusted to ship now and pay later or pay with a debit or credit card and continue with paycheck.
All for nothing I repeatedly tried different formats of my proof of income and connected direct deposit and linked my bank account and kept getting the same message only to be asked for my review after my "kind words"
We understand your frustration and appreciate you sharing your experience. Our goal is to make the process as smooth as possible. If you’d like to follow up, please reach out to us at hello@perpay.com, and we’d be happy to help!
I love this company! I have used Perpay for 2 years. This is how I am able to buy my 4 kids and husband the Christmas & Birthday presents they deserve - instead of them being penalized for my bad credit. Amazing service for people working on rebuilding their credit! And because the amount of t owed comes straight from my employer to Perpay by direct deposit, I never miss a payment and I am able to keep expanding my credit with them! I love it?
It also
I love this app! It's so convenient and easy to purchase things I want
I've been with Perpay almost 2 years and I have been able to get things I've been wanting with great payment options. Delivery of the goods I order is usually fast and smooth. Also, customer service has greatly improved since I joined. Quality option and a nice variety to choose from. I noticed that Perpay keeps adding different items and I'd love to see even more options. Being able to make payments and sometimes get the product shipped before a payment is direct deposited is wonderful. Of course you have to have a good payment history with them to get an item before the next direct deposit hits. Make sure that you have enough being deposited to your account so that you wont have to update the amount you have deposit before your item(s) ships. Overall, I really don't have any complaints so far.
How in the world does a business not have a working phone number? Email only, which by the way they will take ALL DAY to respond. They never fully answer or resolve anything. I ordered a handbag which was past the 3-5 days for shipping so i asked for it to be cancelled NO JOKE, I literally had to email about 20 times for them to cancel the order. I have ordered several things….no issue then all of a sudden I have had issues getting my most recent order. Same crap, blaming the distribution company for shipping issues. It's always "we will reach out to our distributor and get back to you WHICH NEVER HAPPENS. No updates Unless you email THEM a million times I decided to give them another chance, placed another order that was supposed to ship in 3-5 days … guess what it's past the shipping time yet again. WHERE IS MY ORDER PERPAY? At this point you all have a few days to get my order out because I will be taking legal action. You have received two direct deposits from me and STILL HAVE NOT shipped my purchase. Can't you see all these NEGATIVE reviews? You all should be ashamed of your terrible customer service. Do better.
My credit has bumped up 43 points since getting this card. It's awesome!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear about the delays you experienced and understand how frustrating that can be. I can see that a Team member has gotten back to you with an update on your order. If you have any further questions or concerns please feel free to respond to our last message so we can assist you.