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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Delivery was fast. I received the order in about two days after purchasing it. Price was efficient for the size of the bottle. Overall, good experience.
The web page is user friendly and the delivery was unexpectedly very quick
Quick and efficient. Plus you carry my favorite brand Giorgio Beverly Hills Red
I have been trying to find this perfume. I'm so happy you have it.
I have been trying to find this perfume. I'm so happy you have it.
I never received my subscription bottle of cologne and a bottle of cologne I ordered, when I emailed them after calling and no answer, they kept sending me the same email after I sent them all the info about my orders.
What a great store my order arrived unexpected thank you
Everything was a great experience. Reasonable prices, quick delivery, and the perfume smells amazing!
Love your cologne! Prompt delivery! Excellent price!
Love your cologne! Prompt delivery! Excellent price!
El perfume Casmir de Shopard no es el real ni la caja, ni el frasco tienen la flor y el olor se va de inmediato, lo mismo pasa con el insolence no dura dura nada! Muy decepcionada... gaste dinero por gusto.
Items available at a fair price, free shipping is good stuff
Items available at a fair price, free shipping is good stuff
It was awesome and the product I was looking for showed right up.
Y'all are phenomenal, you have the scents that I love and want at a very reasonable price.
The perfume doesn't have a cover. Its a tester but you didn' say that the perfume cover not included
I got the package yesterday call as soon as I took it out of the mailbox I smelt it all leaked out all over inside the package when I opened it at least all over on me and my sofa, and today I can still smell it.
Not very good product was excellent delivery was terrible
Maker changed formula so not quite as sharp as it used to be. Potency is lower price should be lower to match.
I think I may like this! It was recommended online as a replacement for Armani's Sensi!
This was my first time ordering perfume through this website. The price was great, delivery was fast and I'm completely satisfied with the fragrance. It's beautiful. Thank you.
I found what I was looking for easily and quickly and was able to check out speedily.
I found what I was looking for easily and quickly and was able to check out speedily.
Not quite sure I was sent a summer fragrance in the winter, but they should be more careful what they pick for what season it is.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members