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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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No problems ordering and receiving. Protective packing was good as nothing was broken when I received it.
Went smoothly enough to ith no difficulties.
Great it was easy fast and convenient! I highly recommend shopping
I always loved the scent of Love's Baby Soft. I thought that it was no longer available. I was glancing through Facebook and there it was bold as day. I am thrilled that I am able to purchase it once again. It has been a long long while.
This form of advertising made it so easy to find the product I always loved and to reconnect with it once again.
I always loved the scent of Love's Baby Soft. I thought that it was no longer available. I was glancing through Facebook and there it was bold as day. I am thrilled that I am able to purchase it once again. It has been a long long while.
This form of advertising made it so easy to find the product I always loved and to reconnect with it once again.
Excellent Good Service and shipping received a day before it was to arrive
They used to be my go-to but twice now orders that we're guaranteed to ship the same day, within 3 hours never shipped at all! I'm sick of waiting for refunds and never getting my perfumes! I will NEVER use you again!
You can stop sending me all the same now thanks!
Very pleased, I always use perfume.com! You are my only go to. Thanks
I ordered a bottle of Zien perfume and boy was that a mistake. It doesn't smell at all like I was hoping for. In addition, I sprayed a little on my arm and I immediately got a rash, my eyes burned and I had to scrub it off immediately. Buyer beware! This product is full of chemicals and comes from China. I would urge perfume.com not to carry their products.
Quick and easy
Pleased with my results
Will probably use you again
Love the selection and the price cant b beat... its Awesome
Love the selection and the price cant b beat... its Awesome
Always great! Prompt service, packaged nicely and is the real deal.
He comprado muchos perfumes en la página y todos llegan rápido y en muy buen estado... el empaque de los perfumes es muy seguro y todos tienen un aroma exquisito
Delivery was fast. Fragrance smells good. I've bought this before a Nordstrom's. The bottle is not the same as advertised online or in stores. Therefore, not sure if it's the real thing. Will be contacting customer service to see about returning.
Very easy received my order in a few days. Very pleased
Fast turnaround and I could look at your selection all day.
Extremely satisfied with my purchase and it got here in a timely manner! Would definitely order from this site again!
Happy with shopping experience. Very prompt in deliveries
Happy with shopping experience. Very prompt in deliveries
It's been good. All items packaged and arrived as expected.
I love Perfume.com! The prices are great and I love the free shipping. They have the scents I need and some new ones that I did not know existed. The site is easy to use and I would recommend it to everyone. Please keep up the great work you are doing.
Great, im excited they had the perfume that im obsessed over.
Great, im excited they had the perfume that im obsessed over.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members