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Perfume.comReviews 8,438

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
645
value
3,477
shipping
3,523
quality
7,778
This company does not typically respond to reviews

Instant Feedback

131,835 reviews
Texas
1 review
0 helpful votes
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My first time ordering.
I Will rate it after my experience.
I assume it a great company.

Date of experience: April 2, 2021

My first time ordering
April 25, 2021
Previous review

My first time ordering.
I Will rate it after my experience.
I assume it a great company.

Date of experience: March 26, 2021
Colorado
1 review
0 helpful votes
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Fast delivery! Nothing broken. Great value! I'll buy again soon!

Date of experience: April 2, 2021

Love the huge selection
March 26, 2021
Previous review

Love the huge selection

Date of experience: March 26, 2021
South Carolina
1 review
0 helpful votes
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Satisfied customer
April 2, 2021

Everything was great, will be ordering more perfume love the prices

Date of experience: April 2, 2021
New Jersey
1 review
0 helpful votes
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Wonderful
April 2, 2021
Updated review

Love the payment options. Made it affordable. Can't wait to pay these off to go back on and order a couple more.

Date of experience: April 2, 2021

Love the payment options
March 26, 2021
Previous review

Love the payment options

Date of experience: March 26, 2021
Texas
1 review
0 helpful votes
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Speedy delivery
April 2, 2021
Updated review

Good prices, fast easy checkout. Very satisfied with whole experience!

Date of experience: April 2, 2021

Good prices, fast easy checkout
March 26, 2021
Previous review

Good prices, fast easy checkout.

Date of experience: March 26, 2021
California
1 review
0 helpful votes
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Great
April 2, 2021

Great you had my choice of cologne and the ordering was easy

Date of experience: April 2, 2021
Kansas
2 reviews
0 helpful votes
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Easy to order and quickly received.
April 2, 2021
Updated review

1st time, so far, so good. Prices are just right for my pocketbook.

Date of experience: April 2, 2021

1st time, so far, so good
March 25, 2021
Previous review

1st time, so far, so good.

Date of experience: March 25, 2021
New York
1 review
0 helpful votes
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Outstanding
April 2, 2021
Updated review

Excellent always have what I want. And always on time.

Date of experience: April 2, 2021

Excellent always have what I want
August 9, 2019
Previous review

Excellent always have what I want.

Date of experience: August 9, 2019
Nevada
2 reviews
0 helpful votes
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Spring is in the air
April 2, 2021
Updated review

The experience is easy so far! A fragrance to be remembered.

Date of experience: April 2, 2021

Easy so far
June 21, 2020
Previous review

Easy so far.

Date of experience: June 21, 2020
Michigan
1 review
0 helpful votes
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Very Efficient
April 2, 2021

My experience was a good experience, will shop again

Date of experience: April 2, 2021
Wisconsin
2 reviews
0 helpful votes
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HPickett
April 2, 2021
Updated review

Everything was wonderful. Just some birthday gifts

Date of experience: April 2, 2021

Good
December 8, 2020
Previous review

Good

Date of experience: December 8, 2020
Ohio
2 reviews
0 helpful votes
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Pretty good
April 2, 2021

It was nice and pretty good. I just did not receive a topper or lid. It is out of box service but I was wondering why no topper?

Date of experience: April 2, 2021
Michigan
2 reviews
0 helpful votes
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Quick Service
April 2, 2021
Updated review

So quick and easy. Came on time and service was good.

Date of experience: April 2, 2021

So quick and easy
May 7, 2020
Previous review

So quick and easy.

Date of experience: May 7, 2020
California
1 review
0 helpful votes
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Perfume
April 2, 2021

I noticed the perfume Sonia Rykiel perfume bottle was small, I thought the bottle was going to be a bit larger.

Date of experience: April 2, 2021
Michigan
1 review
0 helpful votes
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Usually a great company
April 2, 2021
Updated review

I was not fully pleased with my last order. My Jessica McClintock seemed off. The color was darker than normal. Did not smell quite as good. This most recent order did not disappoint. My "old" Jessica is back. Love it!

Date of experience: April 2, 2021

I was fully pleased with my last order
September 23, 2019
Previous review

I was fully pleased with my last order. My Jessica McClintock seemed off. The color was darker than normal. Did not smell quite as good.

Date of experience: September 23, 2019
New York
1 review
0 helpful votes
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Delivery
April 2, 2021
Updated review

Products arrive quickly. Products also arrive on time. No items are never missing.

Date of experience: April 2, 2021

Products arrive quickly
March 26, 2021
Previous review

Products arrive quickly

Date of experience: March 26, 2021
California
1 review
0 helpful votes
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Perfume.com
April 2, 2021

Excellent number of product choices and very reasonable prices and timely delivery

Date of experience: April 2, 2021
Arizona
1 review
0 helpful votes
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The Best!
April 2, 2021

Always has what I want in stock and at great prices.

Date of experience: April 2, 2021
Illinois
1 review
0 helpful votes
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Fast and happly smelling good
April 2, 2021

I made an order and got my purchase within a week of ordering. Very pleased

Date of experience: April 2, 2021
Nevada
1 review
0 helpful votes
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Appreciate
April 2, 2021
Updated review

Sometimes it won't allow you to move freely around without going back to the beginning.

Date of experience: April 2, 2021

It doesn't return to the last site you were at and...
April 24, 2021
Previous review

It doesn't return to the last site you were at and you have to start all over again.

Date of experience: March 25, 2021