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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Products came sooner than expected. So far have ordered twice and am happy with the product and pricing.
Everything seems to be going okay. I guess I'll see when I receive my product.
Everything seems to be going okay. I guess I'll see when I receive my product.
Very good site for ordering products. Very operator friend; y
Very good site for ordering products. Very operator friend; y
I was double charged my membership and do not like the scent my daughter recommended
Signing up and choosing fragrance not user friendly
I will definitely order again. The prices are reasonable. I got my product quick.
This is a great web site. I have found many of my favorite fragrances and will be returning later for more.
I am not to happy with the perfume boxes, they looked it old and messed up, and I paid $200 for a bottle of creed, y'all could at least put it together nice, and it smell so much different from what I smell in the store
Was very satisfied with price & prompt delivery. Will order again
Hope everything until delivery runs as smooth it has so far, thanks!
Fast Delivery, excellent communication
Hope everything until delivery runs as smooth it has so far, thanks!
Received 2 different cologne/perfume. Bottle of Bright Crystal, Versace, wouldn't Spray at all. Took video of me trying to spray it.
My order came early as expected and fast and my husband love his cologne! Thanks Perfume.con
Very pleased with this site and product... absolutely hands down my fav place to order perfume
Fast and way less expensive! It was much less expensive and it is a big bottle. I didn't buy the actual perfume tho.
Purchasing was easy and cost was amenable. These were fragrances from my history that I truly enjoyed
Very easy to navigate the fragrances I was looking for were available
My first time ordering from here and it's amazing and smell good
Didnt have to go out to different stores to find. Have not been able to find in stores in past few years.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members