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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I'm so happy I'm so excited you guys give the world opportunity to experience this. Thank you.
I'm so happy I'm so excited you guys give the world opportunity to experience this. Thank you.
Great experience, came sooner than expected. Will buy from them again
I received what I ordered and I am very happy with my purchase and the price at which I bought it. Delivery was slow, since they used USPS. But product was perfect and undamaged so I'm not complaining too much about that. Perfume.com also sent me an email about contacting them in case there were any shipping issues or if the package didn't get there. I was pleasantly surprised at that.
Everything came in perfect condition and faster than I expected, will be ordering again soon
Excellent! Great price! This is my husband's signature cologne. The last bottle he was able to find was a smaller bottle and it was $200! Was so glad to find this. He was so happy with the price and the size that he requested that I order a second bottle for him.
Good service, good prices, quick delivery services
I placed an order and it was delivered within 4 days! So happy!
It smells amazing. My husband absolutely loves it.
Used you before so I know where to go for the best... yous guys... thanks
Used you before so I know where to go for the best... yous guys... thanks
Love it very satisfied with the experience ans will be returning for future purchases
I brought the perfume Alien and the scent doesn't stay long at all no matter how much I put on. I even put Vaseline on first so it can stick. Maybe it's the perfume itself. But it do smell so good but it just don't last at all!
I ordered some perfume at the last minute for a birthday gift. The package arrived in time and in great condition.
Would definitely recommend. I got exactly what I ordered on time no hassle. Very pleased, will use again in the future.
As the title says, fast and easy check out, delivery was within a week, to Alaska no less, which if you ever lived in Alaska know how long orders take to get here. Selection was good and the reviews on the site were extremely helpful. I keep coming back here for any perfume/cologne I need and will keep coming back as long as they have what I like in stock.
Easy to do, fast check out, easy search, good experience.
I was very pleased with the service I received. The perfume was delivered timely. I have no complaints.
Hard to find perfume at great prices! I saved tons of money on wonderful perfume!
Fun and efficient experience to find a friend's birthday present.
Love shopping always find my perfume and free shipping
Love the selection & low prices and very fast service!
It was delivered exactly like they said it would and nicely and securely packaged
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members