From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was wonderful, the only I had an issue with is i had to get a refill bottle and I don't have the original bottle to refill. I do love my perfume and how quick and easy it was to get it :)
Very good. Had what I needed and super easy to order.
Absolutely wonderful fragrance! Will order again! Just as good as Bath and Body Works!
Always great customer service, excellent website, unbelievable inventory to choose from. Highly recommend.
Always great customer service, excellent website, unbelievable inventory to choose from. Highly recommend.
I've never got the lotion before
Decided to spoil myself
Blown away it smells amazing with the alien perfume received in 5 days
They sent me a message when shipped and a week later after I received it already making sure I got everything
Will be a customer for now on
Worth the extra for the lotion
I've used alien for years
Lotion isn't as strong as perfume
Together a perfect match
Perfume isn't as strong later but never goes away
I've never got the lotion before
Decided to spoil myself
Blown away it smells amazing with the alien perfume received in 5 days
They sent me a message when shipped and a week later after I received it already making sure I got everything
Will be a customer for now on
Worth the extra foe the lotion
I've used alien for years
Lotion isn't as string as perfume
Together a perfect match
Perfume isn't as strong later but never goes away
This is my firstTransaction with you all and everything was easy to do, and the coupon applied works well; thank you very much
This is my firstTransaction with you all and everything was easy to do, and the coupon applied works well; thank you very much
Great selection to choose from. Product very well packaged and nice delivery timing.
Unbeatable prices, great selection of products and fast shipping.
Excellent! Great price and quick delivery. I plan to continue shopping for more fragrances in the future. For myself and gift giving.
Deliver company is terrible left package out in the rain the box was all saturated
Good. Perfume came in a timely manner. I will order again
I ordered this expecting a stronger longer lasting scent but not happening... I have ordered ode of parfume Cashmere Aura prior to this purchase and it is identical to what I received approximately two weeks ago same package same bottle and the same longevity
Fast easy to locate what you want or need why do I have to type a paragraph for this message
I was very happy with my purchase and it arrived well packed to take the perils of shipping.
This is my first order with you and hopefully all goes well.
Ordering is really easy. The products are good but sometimes I get a perfume that is not so great! Overall I am satisfied.
Found what I was looking for and so much more, and the description of each smell of fragrance, its almost like I could smell them as I was reading them.
Found what I was looking for and so much more, and the description of each smell of fragrance, its almost like I could smell them as I was reading them.
I Order all the time from perfume.com and the prices are tremendously lower than even the outlet stores and the quality is superb I am happy and I will continue to order from the site and delivery is very timely!
Easy and the price is RIGHT! The scent I ordered was received within just a few days. Perfume.com was FAST!
Great shopping experience the website is easy to navigate and the prices are wonderful
Great shopping experience the website is easy to navigate and the prices are wonderful
Quick and easy shopping, very convenient and priced right! Thank you!
Quick and easy shopping, very convenient! Thank you!
Great selection and prices. I saw selections here I haven't seen in years!
Easily to navigate and great selection!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members