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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great selection for a great price! Got my order in very quickly. Will definitely do more business
I typed in the perfume I wanted. Your site came up and was very easy to follow.
I typed in the perfume I wanted. Your site came up and was very easy to follow.
The process was simple and the shipping and delivery was fast.
The perfume was not in its original package which makes me feel like it's an imitation perfume. Not happy at all
Great prices prompt customer service. On time delivery. Will continue to shop.
Great prices prompt customer service
I didn't expect to receive the perfume faster than I imagined. Also the quality blew my expectations out of the ‘water'
Had fast service. Did not like the last bottle I bought and it was the more money.!
Very good selection of perfumes & good customer service.
Awesome quick professionally packed and it was exactly the scents I ordered
Order to delivery was great. About 8 to 10 days. I ordered on APRIL 12th and they were delivered 8-9 days later.
Huge bottle for a great price!
Easy shopping site.
Found what I wanted right away.
I love this place always very satisfied with all my orders
Delivery was super fast and the product is top notch
Cologne they sell is all fake and not original. They are water down scams. I would not recommend buying anything from this company!
I'm very happy and pleased with my purchase. I highly recommend to all my family and friends.
Quick and easy. Plus I always prefer to pay with Paypal.
Quick and easy. Plus I always prefer to pay with Paypal.
So far everything was as expected. I have been very happy
So far everything was as expected. I have been very happy
I will use the product and like it. However it seems that not just the bottle changed. Seems that the perfume is a little weaker than what it used to be. Wish I could get what I used to buy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members