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Perfume.comReviews 8,448

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,788
This company does not typically respond to reviews

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131,871 reviews
New Jersey
1 review
0 helpful votes
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Except for disappointment with the price, experience was OK, although communication on
The above subject was very difficult, so I just gave up trying.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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In love
April 19, 2021

I was looking for this perfume for a long time and guess what i found it thank you

Date of experience: April 19, 2021
Arizona
2 reviews
0 helpful votes
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Great service
April 19, 2021

My package came perfectly and quick. I love this perfume.

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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I always love ordering from you and I give your ordering info to lots of people.

Date of experience: April 19, 2021

I always love ordering from you and I give you info...
February 17, 2021
Previous review

I always love ordering from you and I give you info to lots of people

Date of experience: February 17, 2021

I love you and give out you contact info all the time
October 23, 2019
Previous review

I love you and give out you contact info all the time

Date of experience: October 23, 2019
West Virginia
1 review
0 helpful votes
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I love that I can have my favorite perfumes sent to me for great low prices

Date of experience: April 19, 2021

I love that I can have my favorite perfumes sent to...
March 27, 2020
Previous review

I love that I can have my favorite perfumes sent to me for great low prices

Date of experience: March 27, 2020
Georgia
1 review
0 helpful votes
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First time buyer
April 19, 2021

I didn't know what to expect when I started my subscription. I was pleasantly surprised by my first shipment. The presentation of the cologne was top notch. Can't wait for future deliveries

Date of experience: April 19, 2021
Ohio
1 review
0 helpful votes
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Perfume
April 19, 2021
Updated review

I saw it on facebook and ordered. Went smoothly. I will order again.

Date of experience: April 19, 2021

I saw it on facebook and ordered
April 12, 2021
Previous review

I saw it on facebook and ordered. Went smoothly.

Date of experience: April 12, 2021
Missouri
2 reviews
0 helpful votes
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Fast shipping and Delivery
April 19, 2021

Received my perfume securely packaged. It was shipped very promptly and received timely.

Date of experience: April 19, 2021
Maryland
1 review
0 helpful votes
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Great
April 19, 2021

Came on time, right product, and great packaging. I would order again in the future.

Date of experience: April 19, 2021
Alaska
1 review
0 helpful votes
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Changed the recipe
April 18, 2021

Your service was good. I was disappointed in the scent. It is not the scent that my Mother wore for years until it stopped being made. Too much musk included. I was very excited to see that it was being processed again. Very disappointed that I could not smell "my Mom". She passed away at 99 and would have worn it until the day she died if you would have kept it on the market.

Date of experience: April 18, 2021
Missouri
1 review
0 helpful votes
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Stupid Survey for Perfume.com
April 18, 2021
Updated review

I was pleased with Perfume.com
Surveys suck! Just saying. Waste of my time and effort.

Date of experience: April 18, 2021

Normal experience
December 1, 2019
Previous review

Normal experience

Date of experience: December 1, 2019
Virginia
1 review
0 helpful votes
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Great price! Quick delivery. I really like the CK Gold. The CK One should have been the vaporizer but got the regular one instead.

Date of experience: April 18, 2021

Great price!
April 11, 2021
Previous review

Great price!

Date of experience: April 11, 2021
Washington
1 review
0 helpful votes
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10
April 18, 2021

Good and fast and a price I can afford. Easy app and secured.

Date of experience: April 18, 2021
Florida
1 review
0 helpful votes
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My date was all over me
April 18, 2021

My entrance was everyone's head turned to see who it was walking past them smelling do good.

Date of experience: April 18, 2021
Florida
3 reviews
0 helpful votes
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Good prices and fast delivery
April 18, 2021
Updated review

Smooth process and excellent prices. Thank you!...

Date of experience: April 18, 2021

Smooth process and excellent prices
April 10, 2021
Previous review

Smooth process and excellent prices. Thank you!

Date of experience: April 10, 2021
Texas
1 review
0 helpful votes
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Saved money!
April 18, 2021
Updated review

The same product that was in the department store, I got almost half price through perfume.com!
Love it! Will definitely use again.

Date of experience: April 18, 2021

So far so good, ask me after I receive it
April 10, 2021
Previous review

So far so good, ask me after I receive it

Date of experience: April 10, 2021
California
1 review
0 helpful votes
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Stinky
April 18, 2021

This perfume smelled horrible like a cheap 99 cent store cologne i have ordered philosophy before and never had this experience will never order again!

Date of experience: April 18, 2021
Florida
1 review
0 helpful votes
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Great Products!
April 18, 2021

I ordered three tester sizes of my favorite perfumes and they came well packaged. Two had no lids but I was aware of that possibility so no issues there. My order came w/in three days. Couldn't be happier with my order. This is my third time ordering from this website.

Date of experience: April 18, 2021
California
2 reviews
0 helpful votes
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Not Original
April 18, 2021
Updated review

Very nice and so many brands with great offer on the prices. But I received a duplicate one I guess. It does not smell like ck Euphoria, more over it smells like alcohol.

Date of experience: April 18, 2021

Very nice and so many brands with great offer on the...
April 11, 2021
Previous review

Very nice and so many brands with great offer on the prices

Date of experience: April 11, 2021
Georgia
2 reviews
0 helpful votes
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Britney spears
April 18, 2021
Updated review

Been here before, I found be perfume I had been looking for for a long time thank you!

Date of experience: April 18, 2021

Been here before
April 11, 2021
Previous review

Been here before

Date of experience: April 11, 2021