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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I absolutely love shopping here on perfume.com. It's not time consuming and it's easy to find whatever I'm looking for.
I absolutely love shopping here on perfume.com
I absolutely love this perfume that I received. I just hate that my order was delayed due to a technical issue.
When this perfume came out in the 80's or so. I bought it all the time. It was soft and pleasing.
Not anymore, it in short stinks.
Mother-in-law always want it and love that perfume and for the price this is the place for all of those thank you
Learned about your app thru at teacher I work with she has been a faithful customer to you for a while and loves to order!
Very satisfied. With product. Every fast shipping on my order.
I got them just the way they were online and i really love the smell
The convenience to shop on line without leaving the home came at an excellent time.
THANK YOU SO MUCH FOR THIS WONDERFUL FRAGRANCE! I live in Alabama and can't find your perfume anywhere anymore! I ware your Cool Water for women and I get so many compliments on it daily; that I stopped trying anymore perfumes! Every holiday I have men come up to me and apologize because they want the name of the perfume I ware. They want to know the name and where they can buy it. Since the pandemic your product is gone! Please, look at your sales and please make it available again! I had to order from you, the price was great. The only problem was I had to go a month without your perfume! Thank you for making a beautiful fragrance! I and my husband was afraid you had stopped making it! Please, don't stop making Cool Water for Women!
It was great and prices are great! I will be a return customer for sure!
It was great and prices are great! I will be a return customer for sure!
Thanks for the 20% off, this made my day. I really appreciate this offer, it helped out with my purchase.
Thanks for the 20% off, this made my day.
It's been great so far. I def plan on doing a lot more shopping through them.
Online order is fast and simple. Put my order in and a couple minutes later they're gathering my order together. These guys always keep you updated on your order. Then keeping me informed about my order letting me know it's prepping for shipping. Then next notice I get my order is being shipped and giving me my tracking number. Awesome service. I've ordered from perfume.com 8 times and no complaints. I just order last week April 9 got my order in 7 days. So quick and I'm just about to put in another order... Mahalo perfume.com...
Awesome! I'm really gonna enjoy my Cologne!
Packaging was the same and bottles the same!
I love just absolutely love this! I will be ordering again
I really like the quick shipping you have and products. Thank You
I really like the quick shipping you have and products. Thank You
I love the price and the ease of shopping. Yes also like the price
Shopping ok the description should be better ( there are so many other sites to choose from) plus the not to mention the sizes
Shopping ok the description should be better ( there are so many other sites to choose from) plus the not to mention the sizes
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members