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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I gave away this perfume to someone who fell in love with it while I was wearing it. This purchase was to replace my original bottle. The delivery was very quick, much appreciated, thank you!
Very easy to order and fast delivery.
However I didn't notice and ordered Lovely Tester instead of regular one, I hope they are exactly the same
Eeh i give it about a 9000/10
Macaroni, with the chicken strips... ""
Easy to choose fun and easy to navigate website amazing prices
Not sure why the fragrance doesn't stay on I am disappointed
Love the availability and ease navigating through website
Love the availability and ease navigating through website
Great deal and thank you for the free shipping! Best deal online and it arrived faster than expected.
Great deal and thank you for the free shipping!
Though it smelled like I remember I gave it to a friend the scent was for me any more
Arrived when expected and my mother was so pleased with her gift! Price was very comparable to other sites and I was emailed updates on my order's progress.
Quick and easy! I like the prices and that PayPal can be used to pay for it. My products came to me in a nice box and in just a few days!
There is a vast variety of fragrances available. The order process was seamless and I received them in a timely fashion.
I can't believe I got a $100-$150 perfume for $50. It smells amazing and is the real deal!
Purchased some perfume for my wife that is hard to find and perfume.com had it in stock. I ordered it and within a few days it was here.
Quick and efficient. I loved how you had what I wanted in stock for some items
Very easy to place my orders and I love the prices on all my favorite perfumes
Very easy to place my orders and I live the prices on all my favorite perfumes
Saw a commerical and thought I would give it a try. Ordered and received within 5 days and have used the last 2 days. Great product.
Colognes as described and super fast shipping. Can not recommend enough.
Great! Fast speedy delivery. I was very, very pleased with everything.
Found through an online search. Easy to use site and reasonably priced scents.
Found through an online search. Easy to use site and reasonably priced scents.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members