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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Stress free my whole experience was smooth sailing. Not one hassle. It arrived on time and the cologne smelled great.
I enjoy the afterpay option program where they give you enough time and more opportunity to buy as more as you want
I enjoy the afterpay option program where they give you enough time and more opportunity to buy as more as you want
Large selection... Great prices... Great coupon access... Thank you
Large selection... Great prices... Great cupon access... Thank you
Very easy to apply coupon. Great prices! I always check for the best price on this somewhat expensive perfume. They had the best price!
Quick and easy. Prompt delivery. Excellent customer service. Thanks!
Very satisfied with purchase, fast delivery and excellent perfume options
Fast delivery and easy to navigate website. Will buy again.
Great Products for my mini collection. Authentic products.
Shipping a little slow, but great products. Very pleased!
I love the Jimmy Choo scent. It's fresh, not to strong.
It's fun to browse the website. There are so many choices I end up spending a lot of time looking and comparing. The customer reviews are very helpful in making my choices
Overall experience was excellent. Received order faster than expected.
Nice, but to add a quick note for a gift shouldn't cost 3.95. Then the payments changes to $15.72 which comes out to more then $3.95.
Nice, but to add a quick note for a gift shouldn't cost 3.95. Then the payments changes to $15.72 which comes out to more then $3.95.
The odor was nothing like I remembered it to be. The smell was offensive. Neither me or my husband liked it. It was sent back the very next day. Sorry, but I could not spend $95 on something I would never use.
It was super easy to navigate the site and find the perfume I wanted, at a discounted price. The delivery came sooner than I had expected it, which was a nice surprise. I had my perfume in less than a week from when I ordered it.
Mother's Day Gift for my mother in Louisiana! She received the perfume faster than any other gift I've ever sent her since I've lived in Michigan!
Best prices for the best fragrances!
Shipping was fast and the product was beautiful! And smelled amazing!
I don't like so many questions every thing was fine
Great price and the delivery was very fast! Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members