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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy and fast process. Will definitely continue future purchases
Wonderful! Easy looking through the categories if the various brands. With Afterpay it makes it very affordable!
Easy and great prices! It was so easy, most anyone can do it and receive a great product so Thank you!
Easy and fast you perfume arrived well packaged and very quickly
I will definitely buy agin! Thank you
Perfume as described. Site easy to navigate, easy purchase using PayPal, arrived without too much wait time. Good service, fab products.
I love how perfume last for two days! Good quality
Super easy. The whole process from finding my product to ordering and then receiving in a timely manner. Also the product was authentic.
I am happy with the perfumes and l would order again thank you.
Very easy and fast. I like the products and plan on being a regular customer.
Next day Shipping Was more than the actual perfume, $30 next day shipping! Way over priced. Product can be brought on walmart.com cheaper but shipping takes up to 3 days.
I can't believe how FAST I received my order! When I get down about halfway on my last bottle of
Shalimar, I always place my order. I've done this a number of times. I am NEVER disappointed.
I love the product, and I love your service.
Thank you very much...
Placing order to receiving it was very easy and saved me money.
Satisfactory experience. Order r was easy. Delivery was quick. No problems to report at all. Will order from them again.
Always order my perfume there and never had any problems always authentic products
Quick and easy. Only place I could find this particular product.
Using the online website was easy to maneuver. I could place the order and receive it quickly.
Had what I wanted
Easy to place order
Always very happy with my orders on Perfume.com. Good pricing and quality delivery and service. They do a really good job of keeping me informed of the order status. Thanks!
Package received was smashed. There was no packing peanuts or airbags to protect the colognes. Luckily the colognes we ok. Other than that I was pleased with my purchases.
Afterpay. Love it. It's good to be able to buy nice things on a pay scale I can afford
Fast shipping and nice item. I'll keep buying with you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members