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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I had a great experience shopping online. The scents I picked are amazing!
Fast shipping, large selection, a little pricey but overall good experience.
They are really quick to shipping orders but I paid high amounts for the fragrances cuz I thought that's orginal but I have been tested on myself who I got frustration unfortunately. So I will not buy anymore
This is sooo wonderful and look forward to seeing what other amazing perfumes I will be receiving. This will help me decide on some new ones for my and my family.
However, it was perfect for my daughter. We have tried and swapped so many since through the years and I knew that she loved the tubaroes and the soft Sandalwood. I got it confused with what I liked. Nevertheless it was a wonderful price and a fantastic Vault and she will be more than delighted with her Mother's Day present. I will be shopping again
Good experience, easy to shop site. I was very pleased with my purchases.
Love the convenience of shopping here with many selections.
Find perfumes here that I can't find any longer in department stores.
Love the convenience of shopping here with many selections.
I received everything but my package was open I don't know if it was via the post office or how it was handled
Very good thank you wonderful I'm going to tell all my friends and family members
Lovett great prices can't get enough of it
I ordered & about 4 days later my order came. Great experience.
Easy to shop, fast delivery, the real deal it's, great to get what you pay for there are no game playing activities. I will be back!
Contenta de esta oportunidad para mis compras muy satisfecha con el servicio
Excellent will always get my perfume from you I highly recommend you
*Fantastic shopping experience. So many fragrances to choose from. It would be a great asset to customers if there was an executed plan to make available (at a low cost) samples of your colognes. Think on that.
Thank you!
Love this site! Its quick & fast! No problem with ordering. Very easy!
Very good, delivered promptly and it was quick. Thank you
Very convenient, received it very quick, thank you
Placing the order, paying for the order, quickness of shipment and receiving of this item ALL ran smoothly. I was totally satisfied with my purchase.
My order literally came two days after I placed it. They are punctual and have a great variety of perfumes. Will definitely continue to buy from this site.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members