Perfect Watches CN

While the watches look good, they are poorly made. I have had several issues with this company. I recently ordered a "rolex". It came a month later as expected and immediately the crystal fell off the watch face. I emailed them over and over and finally got them to agree to send a new replacement. When it arrived, which took 9 weeks, it would not keep time and the second hand seems to keep getting stuck on the 2. I have emailed again 6 times thus far and they have now said I am out of warranty and to take it to a watch repair shop, lol.
This is the 6th watch I have bought from them (they usually last about a year) and unfortunately it will be my last. The "junk" isn't worth the look anymore.

I made the decision to commit making a purchase. After several failed attempts to process and pay for my order, it kept indicating my name must match my name. Huh? After yet another attempt "failed" regarding billing/shipping, was finally told orders by "e-check" are only authorized to a billing address. In this digital age, made me feel like a common criminal attempting to perpetuate a fraud... Needless to say, my gut instinct flagged me to not change all my personal information just to make a purchase. I gave up trying. Guess this must be a good Karma for me, based on all the horror stories in review already.

I had some excellent service from Perfect watches, my first watch, a Rolex, came it did not work, I e-mailed they said send it back which I did, then received a nice new perfect watch. Since then, I've bought myself a Jaeger LeCoultre, perfect, my wife a Cartier and a Rolex and have just received the most amazing Patek Philippe complicated watch, it's so perfect I'm scared to wear it. All 5 watches a fantastic. I would definitely recommend them. I've e-mailed them many times with questions and have always received an answer.

Ordered before reading these reviews. After seeing all negative reviews, I decided to roll the dice and see what might happen. Service was actually spot on up to and including delivery. Watch looks great and would be difficult to distinguish from my real Rolex... if the second hand would move! It was dead out of the box, and when wound sounds like a dead engine trying to start. I know the Chinese are not known for craftsmanship or ingenuity, but they can't even build a watch that runs! Customer service is some Chinese person using an English sounding name while speaking broken English. They want me to send a video of the watch not working! Really? Needless to say, I would not recommend wasting your time with this group of idiots. I'll get my money back one way or another and buy a Swatch for my secondary watch. Probably made in China as well.

After numerous emails back and forth, keep lying about their warehouse being moved, now their website is down, and the phone numbers are disconnected, and their emails bounce back. Waste of time and money. I did buy 3 watches from these guys before, that were received within 5 days, but this time they just ripped hundreds of people off and vanished. Not sure if you can really get your money back, as all payments went through as CC and we've all given them the right to take our money.

Paid $250 for Rolex watch and was instantly emailed with processing info with EMS China tracking number. Tracking number was a fake, constantly indicates "in transit" and no other updates. Been playing phone tag with perfect watches and everytime, they assured that warehouse will contact me with 48 hours, which they never did. It's been 2 months and all of the sudden, I received an email from perfectwatches that my item was delivered. I just cut my loss and hopefully no one else's falls into this trap.

Hi guys let me tell you this is not a 5 stars website but I give them 4 because I decided to order from them 2 watches. First of all was very easy job look on site, choose the items, and purchase. Pay... send them an email because I was a little bit concern about my payment the answer was very prompt, wait 10 days and after that my watches arrives. Now, the quality is good everything works and looks ok not Perfect but reasonable one was $175 and the another one $199 but I paid only $298 so this is what I like about them. They have always discounts and great deals.

Thanks
Paul

I have ordered watches from these guys in the past - four in total including Cartier and Rolex. Decent quality watches. Here is the catch - I have a VISA card that I only used for these purchases - nothing else - I have never pulled the card out in public or used it for any other purchases and lo and behold the card gets compromised for over $10,000 in fraudulent charges! Unfortunately this means I will never ever order from this site again - either they are fraudsters or their server security is crap - so you may end being happy with your purchase but your credit card issuer wont be! Buyer beware!

My purchases arrived. In fact PW contacted me to ensure my delivery arrived ok. Unfortunately one of the catches catch on clothing and keeps opening and the other, the oscillating weight for he automatic movement sticks, so the watch keeps stopping. When I contacted PW, they offered a replacement or $50 off my next order. They refused to cover the cost of return. My best option is to now fund a local repairer who won't confiscate it for being fake, plus a cost to repair it. It looks great only it tells the time only twice a day!