• Perfect Watches CN

Overview

Perfect Watches CN has a rating of 2.02 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Perfect Watches CN most frequently mention customer service, credit card, and western union problems. Perfect Watches CN ranks 213th among Watch sites.

  • Service
    19
  • Value
    19
  • Shipping
    18
  • Returns
    8
  • Quality
    18
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
4
See all photos

What reviewers want you to know

Positive highlights

  • I am thrilled with my purchase I love my watch commend your customer service.

Critical highlights

  • Then when I go to call they claim they won't allow credit card payment b/c its too big a risk!
How would you rate Perfect Watches CN?
Top Positive Review

“Excellent customer service, good product”

michael D.
3/8/20

I purchased a Rolex replica, received as ordered, however I may have damaged the winding screw, they replaced it no problem. New watch is a beauty!

Top Critical Review

“Terrible sky-dweller copy”

Al J.
3/30/23

I ordered a replica sky-dweller based on the photos they had on the website. But the photos are of real watches not the replica they are going to send. At first glance it looks ok. To someone that knows nothing about rolex this is ok. But anyone else it is so beyond a fake that a blind man can tell. The metal looks ok, but. The bezel does not move it is fixed. The 24 hrs marker at the center of the dial does not move and is simply painted onto the face and is not even receses like the photo they show on their site. The month marker does not move, it is painted at the July (7) month and can not be changed. So you can only ware the watch in July or it will look ridiculous! Other than those extremely obvious issues it seems fine, but for the price (I got the non-swiss movement modle) it's just ok. Note: I also got the fake boxes and the lid is painted the wrong color! So don't waist your money on this site, what they show is not what you get. PS. They are nice enough to send you a picture of the watch before they ship, but I was not paying attention and missed the 24 hrs marker being wrong untill the secomd time i.looked at the photo. So, that's on me. The sky-dweller is a complicated watch and I don't think anyone is making a good fake yet. So AVOID perfect replica watches they are far from correct l, let alone perfect.

Reviews (231)

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Reviews that mention popular keywords

customer service (37) credit card (20)
Thumbnail of user willm148
1 review
2 helpful votes
October 16th, 2020

While the watches look good, they are poorly made. I have had several issues with this company. I recently ordered a "rolex". It came a month later as expected and immediately the crystal fell off the watch face. I emailed them over and over and finally got them to agree to send a new replacement. When it arrived, which took 9 weeks, it would not keep time and the second hand seems to keep getting stuck on the 2. I have emailed again 6 times thus far and they have now said I am out of warranty and to take it to a watch repair shop, lol.
This is the 6th watch I have bought from them (they usually last about a year) and unfortunately it will be my last. The "junk" isn't worth the look anymore.

Thumbnail of user nicka172
1 review
0 helpful votes
January 14th, 2020

I'm not sure what is worse, the product or the service. Neither could be any worse. I went to change the date and the pin came out and would not go back in. I emailed and asked for help and it was even worse.

Thumbnail of user andyp224
1 review
1 helpful vote
August 11th, 2020

Trash your money, they lie business. The website show was nice but the ship different one. The produce so bad

Thumbnail of user sebastianw16
1 review
1 helpful vote
May 1st, 2019

I made the decision to commit making a purchase. After several failed attempts to process and pay for my order, it kept indicating my name must match my name. Huh? After yet another attempt "failed" regarding billing/shipping, was finally told orders by "e-check" are only authorized to a billing address. In this digital age, made me feel like a common criminal attempting to perpetuate a fraud... Needless to say, my gut instinct flagged me to not change all my personal information just to make a purchase. I gave up trying. Guess this must be a good Karma for me, based on all the horror stories in review already.

Thumbnail of user sabk3
1 review
6 helpful votes
August 13th, 2017

After numerous emails back and forth, keep lying about their warehouse being moved, now their website is down, and the phone numbers are disconnected, and their emails bounce back. Waste of time and money. I did buy 3 watches from these guys before, that were received within 5 days, but this time they just ripped hundreds of people off and vanished. Not sure if you can really get your money back, as all payments went through as CC and we've all given them the right to take our money.

Thumbnail of user jonob
1 review
0 helpful votes
March 13th, 2019

I thought I would comment as I saw review below that perfectwatches.co.za do not deliver. I purchased a breitling navitimer from perfectwatches.co.za and I received it within 10 days two weeks ago! I have purchased from perfectwatches.io but was not happy with the service, either website you receive watch but. co.za has been my personal choice for service and quality.

Thumbnail of user gregi27
1 review
4 helpful votes
August 7th, 2019

Had to spend $160.00 to get the watch cleaned because I received it broken. I would of returned it but they refused to replace it. After 6 months of wearing it off and on the strap broke and could not be fixed. It was the only thing about it that was half decent so I threw the watch in the garbage. BUYER BEWARE.

Thumbnail of user jonathand40
1 review
22 helpful votes
April 16th, 2016

Within a half second of opening the box I knew I had flushed a couple hundred bucks down the toilet. The roman numerals looked as though they were glued on to the watch face by a 5-year old. I knew when I placed my order I was taking a risk; shame on me. That is the last time I waste money buying anything from this website. Use my foolishness to save yourself the money.

Thumbnail of user madisonl16
1 review
0 helpful votes
February 10th, 2017

Watch arrived timely to CO, USA from China, watch works fine so far. My wife has a ladies Rolex from them, and I just got a Bell & Ross copy. I think the Rolex's are a bit more perfect as replicas; the B&R has some mis-spellings on the back of the watch, but those were detailed out to me via reviews before I bought it. The B&R was $175 dollars, not $5800. 00- I realize I get what I pay for, just going to enjoy the watch, and not try to pass it off as the real thing. I'd order again.

Thumbnail of user michaeld2191
1 review
0 helpful votes
March 8th, 2020

I purchased a Rolex replica, received as ordered, however I may have damaged the winding screw, they replaced it no problem. New watch is a beauty!

Thumbnail of user krithm
1 review
1 helpful vote
June 2nd, 2017

A warning, never deal with Perfect Watches. I ordered a Rolex watch in December but when it arrived it did not work so I returned at my expense They sent another which had the same problem. After many emaile they offered a credit for postage costs against any future orders. You can buy from others for similar goods which are possibly from the same manufacturer at much lower prices.

Tip for consumers:
Do not buy from Perfect Watches. There are others which are cheaper and give better service.

Service
Value
Quality
Thumbnail of user rubyl17
1 review
1 helpful vote
February 22nd, 2017

I did a lot of research before buying from this site and i took a risk. It was worth it! I bought Rolex watches mostly, for me and my dad and they look great and people this it's authentic! The shipping was ok except for this Christmas when I got the package later than expected. I would recommend other people to buy from there based on my experience with them. The site changed some months ago and it's PerfectWatches.to now.

Tip for consumers:
Check with customer support for your order tracking and if there will be any issues with delivery. They help me.

Service
Value
Shipping
Quality
Thumbnail of user johnp1679
1 review
5 helpful votes
August 26th, 2019

I turned this company to the FBI after they took over 300 dollars and never responded or sent the watches. They are presently been investigated for wire fraud.

Thumbnail of user tjk5
1 review
2 helpful votes
June 4th, 2017

Paid $250 for Rolex watch and was instantly emailed with processing info with EMS China tracking number. Tracking number was a fake, constantly indicates "in transit" and no other updates. Been playing phone tag with perfect watches and everytime, they assured that warehouse will contact me with 48 hours, which they never did. It's been 2 months and all of the sudden, I received an email from perfectwatches that my item was delivered. I just cut my loss and hopefully no one else's falls into this trap.

Thumbnail of user biancag9
1 review
3 helpful votes
August 24th, 2017

I purchased a Rolex Daytona for my husband three weeks ago from perfectwatches.co.za and received it today. When I asked them about closing the other website they mentioned they are not the same company as perfectwatches.cn. I received the watch in good order. Very good quality and the packaging was lovely. If you havnt been scammed by perfectwatches.cn yet and lost all your money then I would recommend buying from perfectwatches.co.za

Thumbnail of user peters516
1 review
4 helpful votes
April 27th, 2018

I had some excellent service from Perfect watches, my first watch, a Rolex, came it did not work, I e-mailed they said send it back which I did, then received a nice new perfect watch. Since then, I've bought myself a Jaeger LeCoultre, perfect, my wife a Cartier and a Rolex and have just received the most amazing Patek Philippe complicated watch, it's so perfect I'm scared to wear it. All 5 watches a fantastic. I would definitely recommend them. I've e-mailed them many times with questions and have always received an answer.

Thumbnail of user anthonyn44
1 review
3 helpful votes
May 12th, 2017

I bought an Omega watch, didn't workout of box - the 100% guarantee didn't cover $65 return shipping. I received a replacement, it didn't work in a different way -the company suggested I take it to a watch maker, the USA watch maker reported my watch as fraud, got in trouble with the law. Perfect Watches were not so perfect when the USA police were looking into them - bad product, bad service, and illegal.

Thumbnail of user darisj
1 review
3 helpful votes
January 2nd, 2018

Now I bought my watches a couple of years ago and had an issue with on pins, emailed customer service got a call back they sent me an entire watch band. My other watch is perfect. They both are Rolex Daytona's and totally fool everyone that look at it.

Thumbnail of user daveh78
1 review
38 helpful votes
February 9th, 2015

This is a follow up review to the one I posted a few months back since I have been receive various inquiries from members about my experience and facts of this site.

When I come back to this site and see the different reviews, sometimes I wonder if some of these people/buyers/reviewers have a brain at all. Again, the site clearly indicates everything they sell are replicas, to get a good replica is always hit and miss because there is hardly any quality control in what these people do. You can buy an exact watch 3 months later from here and it could work differently. You just have to follow a few rules of thumb. Here are some of my tips from experience, but before you decide to buy a replica watch, you need to understand the risks. Don't complain about the obvious.

Quality
1) Chinese/Japanese/Swedish movement
As I have indicated previously, the quality is hit and miss. Regardless of Chinese/Japanese/Swedish movements advertised, that is just the gut of the watch, the exterior looks exactly the same. If think want to spend a lot of money on the so called Swedish movement, I recommend you to buy an authentic used which is more for the money.
2) Styling
The more complicated the watch design, especially those grand complication automatics will look more fake than others. The craftsmanship will look horrible and unrefined, very easy to tell that is a replica. This shows more on the bigger face watches 38mm and bigger. If you get a smaller watch, it is more difficult to see the imperfections. Also for watches like Panerai that has a complicated stem lock, the outside of the lock will look OK but the inside is unfinished. So it will be better to get the Marine. Try not to get the so called PVD coated watches because you can some times see the imperfect material flow on the surface (different shading). PVD stands for Physical Vapor Deposition, a way to apply hard and wear resistant coating on the surface. But their process hardly provides an even coating. Don't get the so called diamond ones either, because the setting to hold the stones are quite weak, especially on the perimeter. If you hit something with it, there is a chance the stone(s) will fall out.
3) Stainless Or Leather
Personally I would always go for leather band, because they are actually not bad and very lasting. The stainless bands are usually poorly made with bad pin connectors, plus the surface finish is quite poor. If you can avoid it, please do so. In addition, most of the military style hoop bands are not connected all the way through and from a soft steel, so if you like to wear your watch tight, one of these days the hoop will deform and your band will just give away.
4) Date and Calendar
As far as I know, those work, not just for show. But you have to be careful not to adjust the time between 11:30pm to 12:30am because it could actually complicate the cheap movement and eventually the watch won't move, like the second hand just tries to tick but doesn't move. You can sometimes tell if you are doing wrong when you change the time, if you feel the stem all of sudden gets tie and you can hear some grinding sound, stop immediately and wait an hour or so before adjusting again.
5) Chronographs
Those work as well, not just for show. But same issue as 4) above.

Payment
1) Don't be cheap!
If you choose those western union payments or anything else besides a credit card and you didn't get your watch or they deny receipt of payment, 2 things could've happened. They will take the money and not knowing which order to apply to because they use a front for the transactions. Please do remember that this is an illegal operation in China (or anywhere), the government monitors the large and frequent transactions, sometimes your bank has indicated that the money is out, but it doesn't mean they actually got it. So don't try to save a few coins because of the discount, use something traceable. The worst case is tell you bank that it was a fraudulent charge and get your money back, simple. I did over 8 different transactions with these people, never once had payment issues. They didn't charge me until the watch(s) was shipped.
2) Transaction Fees
Yes you will be charge the foreign transaction fees, every credit card does. There is no such thing as no transaction fees though some credit cards claims that. All they are doing is adjust the exchange rate and does post it separately. US Banks are just as criminal.

Shipment
1) Carriers
They usually use EMS for overseas shipments. You can see the shipment status using their tracking system (which is not very good) all the way until it leaves China. Then you will need to start tracking it using the USPS website (in the US).
2) Shipment time
It is not a simple process and it will take about 3 weeks or more easily. Sometimes the shipment will get caught at customs and gets confiscated. However, these people guarantees delivery and they actually follow up with me all the time to let me know where it is at. I never had a no show. And yes if you get frustrated and scream at the people calling you to give you updates, you probably won't get it. Word of advise, patience. You will get it. The packaging is always sufficient, no complains.

Customer Service
1) Don't expect it, and I mean it. Do you really think these people have some established customer service protocol to honor the "exchange service"? If you didn't like your watch, there is a 5% chance you will actually be able to exchange it, maybe if you have been a good customer. A friend of mine was actually able to exchange his but it took over 6 weeks. So you just have to take your chance.
2) On the other hand, as I have mentioned above, from the time of your order until you get the watch, they actually follow up with you quite frequently to make sure you are not freaking out. That part of the service is good. They want to talk to you on the phone sometimes if they see something suspicious, such as your billing and shipping address is different. These people don't want to get scam as well. So if you don't want your phone number known to these people for whatever reason, get a Google number, or a Magic Jack number, whatever tickles your fancy.

Maintenance
1) Don't over use
People tend to forget these are cheap replicas, when you over use them, they will break and within a short period of time. The automatic movement will get over wound and lose the power retention, then it will just stop working. You will notice that when you shake your watch, you can hear the movement trying to start, the second hand will move a few notches and stop. My recommendation is to use it no more than 3 - 4 days at a time. I did a trial just to make sure, bought 2 of the same watch at the same time, I used one and gave one to my friend. I worn it everyday, 3 months later it is dead. My friend used it about 2-3 days at a time at the most, and skip a few days before wearing it again, now 3 years later, it is still going strong.
2) Adjustments
As I have indicated above, don't play with it between 11:30pm and 12:30am.
3) Waterprove?
No they are no water prove. They use very cheap screws holding the back plate, there is no torque on those, just for show. Most of the generic back plate has no seal, so take it off even if you are just washing your hands. If you accidentally drop it in water or got splashed really good, you remember those desiccant bags you find in food packages? Save some of those and put them in a seal bag for about 5 days, it could save it. Don't try to blow dry it because the heat will burn off whatever oil you have in the watch...

That is it. Good Hunting...

Before you write a review about replica watches, seriously please use your brain.

P.S. Just got my BR Phantom, awesome! The case is a little thicker than the real thing, but overall quality and weight is good!

Service
Value
Shipping
Quality
Thumbnail of user pedroc39
1 review
1 helpful vote
July 5th, 2017

Ordered a Replica Rolex Submariner and it arrived (in Australia) in less than 2 weeks. Very happy with the quality and had no problems with the watch. Lots of reviewers in the US are complaining about customs intercepting their orders and I've noticed in most cases they ordered more that one watch. I would say US customs will allow one watch through but multiple units raise a red flag for them. Advice would be to order them one at a time.

Thumbnail of user jh266
1 review
28 helpful votes
July 27th, 2015

The watches I have received, three so far, have been good replicas. Posted on time and exactly as ordered. I personally believe that the majority of these reviews are from a competitor as they are untraceable single reviews with generally a very poor vocabulary range, repeating the same insults and the same incorrect English usage and errors. Quite a coincidence when they purport to be from all over the world? Very suspicious indeed.
I gave had no problem in three separate transactions.

Thumbnail of user jakeb71
1 review
4 helpful votes
August 20th, 2017

Same as every other negative review they take your money and put it to sleep never to be found again! No watch! They keep feeding you lines of crap then all of a sudden poof they're gone!

Thumbnail of user feliciae4
1 review
3 helpful votes
January 23rd, 2017

Sent me the wrong watch and it was broken. Now have been waiting on replacement for 3 and a half weeks, was given a tracking number that can not be found by US Post Office which mean "Fake"! I wouldn't tell my Worst Enemy to shop with this company. My only recores is my credit card company. So make sure you use a credit card so you can get your money back or just don't be a "Sucker" like me!

Thumbnail of user barryr38
1 review
0 helpful votes
June 2nd, 2017

I ordered a watch from Perfect Watches.
A short time later it stopped working. The only solution they
Offered was to return the watch at my own expense and they graciously
Offered me $40 discount on my next purchase.
In other words they were attempting to force me into doing business with
Them again by making yet another purchase.
NO THANKS

Service
Value
Shipping
Thumbnail of user kevinp109
1 review
0 helpful votes
February 14th, 2017

Very pleased with the service and quality. Have bought several, very good quality and arrived timely from China (get the EMS tracking #), about ten days. If any complaint it would be watches with leather band. They could improve quality of this.

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