The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
Your business is a scam to access and remove unauthorized money from people's accounts. You took money from my account which I did not authorize! I will be reporting you to the BBB. I only gave you a star so I could write this review.
I thought when paying I would get what was advertised! Nope! Just his name, bday, and nothing else. To get the reports that they claim you gets you have to pay MORE fees to get the criminal report and everything! What a complete rip off!
I find that majority of information is out of order or not In the proper timeline format. For example the current address listed like would be an address from years prior. Not to mention that a good majority of the information is actually wrong as far as like maybe associates even go
I don't have access to much info a all unless I pay more for premium report. Initial advertisement leads you to believe the info that is now listed as accessable in a premium report would be included in the monthly membership. Deceptive advertising. Plus! Info is not accurate at all! What little is accessable!
Inaccurate, minimal information, missing several key pieces in basic report ie. Professional licenses, traffic violations, mug shots & much more. I am deeply disappointed and request a complete refund
This is a total ripoff! I paid almost $28 for nothing! I was lead to believe I would see her arrest report. I already know her address and her birth date. You told me I would be given her arrest records. This verges on illegal advertising! You should be reported for false advertising. If I want the information you said I would receive and I know exist you want me to pay more money!
You are like all the rest…I checked myself…. While searching msg flashed on screen- "criminal records found…. Warning graphic content"…. What a pile of crap. I have no criminal record. Sensationalism! Don't waste your money, folks!
Your information is incomplete at best. I searched a record for Chase Michael Boruch and under "criminal records" I as told that Chase had no know criminal records when in fact, and I do know this for certain, Chase has been in prison at the Waupun WI state prison for the last 11 years and will be for the rest of his natural life. Now, if you were at all credible, you would have such information in your files. I am wasting money by continuing to pay you my monthly membership fee.
Not liking the dirt I'm finding on someone but better reading it than telling it. Thank you so much everyone at people whiz... If it weren't for you and all your hard work I think it's safe to say I'd be dating yet ANOTHER dirt bag... Your updates are very much appreciated as well! Thx a million... U guys rawk
I look at this as a bait and switch operation. The highlights before you pay say that ALL records are searched and contained in a confidential report. Then after paying the basic fee, I find that to get the total report I must UPGRADE to a premium report. The basic information given for $30 I could get on a standard google search. This is a rip-off
Why are there pictures of where one lives? You don't know anyone's circumstances and could cause harm. I am unsubscribing and requesting a refund. Your report contains inaccuracies and report format is not downloadable. Also the email receipt did not indicated what was purchased, Unit price, QTY, or the TOTAL charged. I request canceling this charge to my account.
This is really a ONE START. I thought they might filter my comments out if I only gave 1 star. Terrible sites. It catches you by telling you that you have criminal records. And then once you get to the dashboard, you have to upgrade to get the premium report. Don't fall for it like I didnt.
Bait and switch. Pay for "unlimitrd" covering numerous databases supposedly but only gives you sane very basic info anyone could get for free on Google, FB. THEN you are prompted to pay more for a "premium " account. I should have known better. Then they obfuscate that you will be rebilled automatically monthly
Very little information. About what I found on line without spending $27.99. I really needed to know if Paul Cmil from Catasauqua PA is still alive. Can't seem to reach him and rumor has it that he died. I should at least confirm this information from your service. Cancel this subscription. Thank you
Tracy Lee Barger is my name and the only other names I have ever used in my 59 years on this planet is Tracy Barger and Tracy L Barger. The emails listed are incorrect with some having never belonged to me. My mother is not 86 years old and I have no relatives with the last name Berger. You do not list my brother Timothy Glen Barger who died on February 25,1983 at the age of 12 years 6 months and 10 days. The phone numbers you list are completely wrong with some numbers associated from places I have never lived. The Social Networks listed for me are wrong beyond belief as I only have one Facebook account and you do not even show the correct one. If you are going to post such records you should make sure the information you are posting is accurate and correct. If I am ever contacted by someone who has used this site to investigate me and they divulge any incorrect information I will take any and all legal actions available to me against this site and its owners.
I don't like "auto-pay"!
If I'm paying a higher price because this is a "1-MONTH subscription", I want to pay for 1-month! If I'm interested in more than 1-month, I would have selected a different subscription! Your company sucks for thinking I will forget to cancel this 'auto-pay'...
Not up to date by any means, and you have not given me any information that I did not already know. This has been a $ 30 rip off. If this is the only information you provide to your customers, you should be reported to the BBB.
I did on myself to see how good this site is. It digs deep and it also gave info on someone whose has the same name so make sure you give the middle name of the person if possible. If you only give first and last name with no middle then anyone else with the same first and last name history will show up also and even if it isn't you it will make someone doing the background check thinking is you abd it might be a negative against you or possible jemployment.
Your website didn't say that you charge extra for a premium report until after I paid for the 1st month. BUT before I canceled my new membership, on the way out of the site, you gave me a deal for premium reports for $1.00 for 5 days. I'll cancel after 5 days. Without the premium membership ($69.00), all you've given me is name, DOB, age, address, county. You didn't find either marriage or divorce info, which I know you should have.
Your service strongly implied a criminal record for Kathleen Socin (which I know to be true), yet your report stated no criminal history. Your report contains no useful information, and I'll need to receive a refund if nothing changes in this report.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.