The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
I was under the impression that when I bought the membership that I would receive all of the information found, but y'all just wanted more money to "upgrade." I hate that I wasted the money that I did to not get any information.
Was told the 1st time entering data was not accepted.
Then had to enter my bank info twice, then was prevented from obtaining report that I asked peoplewhiz to obtain. Then tried to call and was disconnected before anyone answered.
Not an in-depth review on me as I was married on 10/28/67 until my husband passed. Bill was my maiden name. I have a daughter, 2 brothers & 2 sisters. So I wouldn't spend your hard earned money on this.
I am completely disappointed in the information I received. It was NOT the complete repost that was promised for a considerable amount of money. It's false advertising and I want a refund. And cancel my account immediately!
Interesting. You listed one marriage for me 51 years before I was born. I am listed with three names, all correct. Since I have had three last names, but only one marriage which wasn't mine. Doesn't make sense does it?
I would like a refund. You allege person is a sex offender and identify a completely different
Individual with different date of birth - smearing the person I was looking up. I feel scammed by
Your web site.
So far, the info I have found is basic and can be retained from other web sites at a much lower rate. The fee for this service is not worth the minimal amount of information that is received. The need to upgrade to obtain more information is another scheme to make more money. I am completely DISSATISFIED!
I paid to receive information 9nly to see correct individuals partial info and another individual by same name. Then I further found I would need to Pat more to receive complete information. Not an up front site. I wish to cancel my subscription I just paid for 10 minutes ado
You were off by year and a half on my birthday, you're off by 10 1/2 years on my marriage date, I never got divorced,. I'm assuming you just got somebody in the back just guessing Ithis stuff because those records that you show do not exist. What a horse$#*! website.
I know this person has a criminal record, married before and has a class A CDL to drive OTR. None of this was revealed. The only info I got I already knew. The names of his sisters and brother and how old they were. I just threw away $27 for info already known. He is also on social media and none of that showed up either. Really bummed.
I have paid the premium price of $19.99
Twice and I still am unable to get a print out of my friend. I also have been charged each month for PeopleWiz. Now I have 1 months charge $27++ and &19.99 twice. That's over $67.00. Going to ask for a refund.
I basically paid for information I already knew and got scammed into thinking this could help me locate my husbands brother. Now I find out have to upgrade to premium. That's not happening and I'm canceling my account.
I am extremely disappointed in the results from People Whiz. To start with, I did a full search on myself. The information you provided in your search was very limited.
Many of the categories said nothing was found, when I know that there are public records that other "people search" products provide.
Examples of These kinds of poor results were
listing numerous people who were NOT relatives
Lack of finding my social media accounts, with the exception of one I had for a month
Incorrect history of home addresses
Lack of listings of licenses held
And many more vital details I would have expected from a service like yours.
Please cancel my subscription to your services Immediately
Judith Berger OBrien
I was asked to put my card and personal information on three
Different Pay Pal Screens. Why? One time request maybe two times request. I was
Gettying extremely frustrated at the continual pestering for my info and card #!
I thought Pay Pal was taking directly from the card
I want NO hard copies coming to my home address. An email from Pay Pal would be how I would choose any communication to me from your Company, who represents Pay Pal Period! I feel as if i being backed
Into a Wall! Am I?
Why can't we print out the report?why not send them to the email address I confirmed
It's not fair to pay for a report with a monthly fee and then not receive it all.
I tried to read my report and didn't get all the information I requested I paid the money hly premium but the report didn't open past marriage question I had to start over with a new report for same person. Don't you keep the report on file somehow.
So, I did this search on myself just to see what came up. Eventho I just paid for the basic one time search. With it being a limited search over half of the intel given was wrong, or not given. For instance, the marriage records that was part of information that i paid for should have shown that I have YES been married, and that I am a widower. That is just 2 examples of what was missing, or incorrect intel. I'm glad I only paid a couple of dollars for this or I would be demanding my money back.
The report is a joke. All of the information list multiple persons in multiple states. I am spending so much time trying to figure out which person is the one I am looking for. Different races, different birthdates. Ridiculous and a waste of my money.
You guys are a scan, I don't know if you get the information you want by spending a butt load of money but I seriously doubt it. I woudnt waste my time or money on this website. You guys ought to be ashamed of yourselves
Your data is incorrect and not up to date by about 6 years. I have a 2013 marriage not showing and in 1987 I was not married to 2 men.
I married Blakey after my divorce from Tolbert!
Total waste of my money and time!
I like it a lot. Very quick. However, I've gotten a lot more results in the past. I'm gonna give it a chance. My first search on a girlfriend I knew had 3 dwi's in the last 2 years and it didn't show up. Confused.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.