The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
Well you all are liars to start. The information that you said would be provided was not. After I paid for the report you offered an upgraded report with the info that you said would be included in the report I paid for. I'm so tired of the internet lies and scams! It's dishonest company's and the dishonest people that run them like yours that ruin the internet for the honest people that believe you.
This is no where an accurate report. No marriage license. No professional license.
No previously address. I never lived in Colorado. No social security number.
I believe this place is a rip-off. Cancel my account.
When I paid the first fee of $29.98 I expected to get more for my money. Then I have to pay another fee to get the rest of my report! That is unsatisfactory. Just because I picked the lower priced package should not mean that I get less for my money!
I looked up myself and it basically showed nothing. I looked up relative and basically showed nothing unless I upgraded. I want to cancel my 6 months membership and change to one month as I do not want your service. Please confirm the change.
This is disappointing and a total waste of my money! This is a bare bones report. You don't have any information. You don't have my marriage or divorce information. You don't have my driving record, or my work record. I have lived in Colorado my whole life. Yet you have no information before 1994! This is a rip off!
I was very disappointed with the information that I received for my money. I was under the impression that I would be told the dating sites that he's on. All you told me was stuff I already knew. Enjoy my money and don't expect me to recommend you to anyone.
Had a little difficulty with the VISA, but called Bank Customer Service; only had to approve the transaction. It appears that People Whiz has located the individual we were looking for. We'll give you Five Stars.
Incorrect home address, paid money to find information on my, no marriage, which is wrong on a friend no marriage, no divorce which is wrong. Why pay for information when none is given. So disappointed.
You flashed a huge red banner that said you had found criminal records so i feel lured into paying for the background check, then opening up the background check, it says there are no criminal records. Also i know this person to be deceased and it doesnt show. Then i look up another person that has multiple arrests in my community but this background site couldnt even find the person. It was dissapointing to say the least
Given right name of person but not date of birth and given wrong name for date of birth. Right address some info right. I got premium and it's not telling me anything. This is ridiculous and a waste of money.
I used this one time. The information was not accurate. I called and cancelled and I requested a refund. I was told that I would receive the refund. Do far I have not received it. Please have it deposited asap. Thank you.
You guys make it seem that there is information out there about this person and when you pay for the peopleWhiz there is nothing. What you'll gave me I could get that off the internet. To me this is a waste of money. Would not tell anyone about this. Not helpful at all.
I'm paying $27 their highest recommendation for 1 month for incorrect informations like addresses & death. My mom passed two years ago and it shows no death records showing which is a lie also her address was wrong and not updated. So for $27 a month not worth it. Also for my dad who passed 6 years ago and it shows no death records. And it shows no criminal or felony record on here just basic informations like age, name, gender & addresses which mostly I already know. I came on here because I know my brother is in a correctional facility and was trying to find some information on him and it shows nothing. For those who say you use this must be a lier or you're a fake just trying to scam people of their money. Or Unless you pay a fortune to find information on people like you say you do.
I did a couple of searches on people that I know for a fact were married that no records were found. I searched on different names used but only the curernt name came up. This was basically a uselss report and gave me only information I could find in the white pages for free! I am glad I only had to pay $1 or I would be asking for a refund.
I felt that the site was very misleading. I was under the impression that I was getting a full report for the one month fee that I paid for, however, the one month he gave me a name and address, a birthday date and his astrological sign. Then I got a pop-up box where they wanted another $20 to get the full report.
You have no idea what wrong information you do have... you give people the wrong information and you should be made to prove all that you are selling... I did not agree for you to publish my personal file... for anyone to purchase! What a shame that you exist... get a life I demand that you take my info off your site... you do not have my authorization
This wasn't very sad experience with this website. You overpromise and under deliver! Your information was sparse as I believe you would give more information the more you pay which is not in your description of your services. More importantly it's an accurate I know because I reviewed myself and family members you don't even have the names right. None of my mom's information was correct it's really embarrassing for you. I want a refund!
The only info you gave me was what I filled in myself. I paid you for info I gave you in signing up with. You used info I gave to you and simply repeated it back to me. I will not recommend you. You clearly use the system unfairly.
You say nothing about payment when you first start then say that u
Found a lot of info then comes the choice of payment then that is all unless I pay for premium thats where all the pertinent info is.
Info
It says $1 trial but shows nothing as it offers the premium subscription that I turned down before the $1 offer and the only way to get any useful info is to pay for premium. You get absolutely no info for the trial. It was a waste of time and money. This is what I call scamming someone that cant afford to pay full price.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.