On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found out PW doesn't know everything! That's good also no false information
Searched myself to check accuracy and report was not accurate
All this told me was a name and birth date I knew this already
You say that I have a premium account but I can't see any background information at all as far as liens and criminal and what have you. This is so cheap.
It would be better if we could try it out for free
Great and sufficient am impressed with the speed also.
So happy to finally found the info that I were looking for long time
It was easy. I wish it had more information on it.
I was told that they had the information that I was interested in but they did not provide me with any of the categories they said had info.
Not much information included in this report. You are just duping people to get them to give you money for nothing. I will be calling for a refund.
The information you provided me on myself was only partially accurate and the cost is misleading along with the advertising, as the information provided is so minimal it's silly.
I've received many emails regarding updates to a file that I previously searched "Susan Marie Caldwell", I don't feel I should pay for another search when I have already once, and when I paid for the updated search last time there WERE NO NEW DETAILS AVAILABLE, it was all the original information that I got from the first search, and when I called you to ask about your "customer satisfaction guarantee" since I was not satisfied, you, (whoever answered the phone) was very rude and refused to fix the issue at hand, so I canceled my account. I just thought I would try one more time. Please don't disappoint me again.
I just need her phone number to inform her a close friend is near death.
Easy to install and instructions were easy to follow
Haven't seen my report just yet but found who I was looking for...
Well I searched myself and the only things correct was my date of birth and place I lived before 2012. And people I was related to. But sadly your marriage report was wrong. Your crimal report was wrong. So sadly I say what I paid 30 bucks for was a waste of time. Since when I look the up I have to guess half the info is incorrect and false. Say I have 30 Twitter accounts none where me. And 10 YouTube channels and again none where me. So would I recommend this site. If they can not get simple stuff correct and your going to judge people based off what this site says. You would be better going with your gut. If doesn't feel right stay away. And your using a site that is not correct. And sadly you may be judging on misinformation and the wrong person. How sad this site is. Again incorrect information given out. And charge you 30 bucks to find out it is a money making scam. Very very sad. I well never use this site again.
I keep getting a message that something has changed but when I run the report, nothing has changed. Additionally it is misleading the way that you present what will be included in the report.
Looks like you people do not know what you are talking about. I have no Criminal Records. I also feel I should not be charged.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.