PeoplePerHourReviews 193

I paid PeoplePerHour and expected a promised "check within 24 hours" for a £10 fee but the site has been showing a queue of hundreds of thousands of applications for a week with zero movement. Paying didn't do anything. Customer support is unhelpful and dodges clear answers about how the queue works. This felt misleading and a waste of money. Be careful.

My account on PPH was permanently deactivated just because of one unfair 1-star rating from a difficult buyer. This single negative review completely overshadowed all the positive work I had delivered to other clients. It's unreasonable and not a fair reflection of my skills, professionalism, or the quality of service I provided.

I'm still waiting for my refund I was dealing with Sofia keep saying she will escalate this as urgent still waiting last time I it was over a month ago still waiting keep saying she will escalate this still waiting for a response the delay are ridiculous it's been months send them proof still waiting for my refund? All they keep saying is they are very busy been waiting for a refund for months now?
Wish they would sort it out. Fast..

I paid for PeoplePerHour's fast-tracked freelancer application review, but the service I received was completely unacceptable. There was a technical issue with my address/location that affected my application, but I was unable to change it myself on their website, so I asked for their help. I submitted multiple support tickets, clearly explained the problem, and attached screenshots and all relevant information they might need to assist me. Despite this, I received only generic, automated responses generated by AI bots. Support tickets were closed after just one AI reply, regardless of my follow-ups explaining that the problem remained unresolved. Even when they asked for feedback and I confirmed the issue was still not fixed, I received no further assistance. Requests for a real human response were met only with AI replies, and threats to escalate the matter were ignored. Even after publicly reaching out via Twitter (X) and privately through Facebook, I received no response — no comments, no messages, absolutely no way to reach anyone at the company. I'm writing this review to warn others: do not expect any meaningful support or accountability from PeoplePerHour. Still waiting...

PeoplePerHour is a pointless platform where the approval queue just keeps growing. It's clear they want you to pay for a fast-track review, otherwise your application can sit for weeks or even months with no updates. Waste of time and effort — don't recommend unless you're ready to pay just to get noticed.

We had a deeply disappointing experience with this website. The professionals advertised do not seem to exist, and once you engage with their services, customer support refuses to acknowledge legitimate complaints. The refund policy is extremely restrictive, only allowing refunds via PayPal or credit card, which makes recovering your money difficult. Additionally, the site is not based in the UK, despite what it may imply. I strongly caution others against using this platform, as it does not operate transparently and should be reported as a potential scam.

The moment you have paid into their 'escrow account' (condition for the freelancer 'to do something'), your money is lost - unless you manage to get your credit card company on your side. The freelancers have no qualifications. And the one who possibly has (kingpin?) sits in Pakistan, hiding behind something called Digital Marketing and Software Development Company systechlogic. Com I think I have mentally penetrated their modus operandi and filed a detailed criminal complaint. Hope they take the time to read the very telling chat that I could save...

2nd time I have been let down on Peopleperhour. I hired a Seller to complete a task in 2 days. It was needed for a deadline. She failed. I extended28 it 5 days. She failed. I requested a refund. Peopleperhour want me to pay the Seller £25 for something I no longer need.

This site is to be avoided at all costs. If you are a buyer, you are throwing money away. The freelancers aren't vetted, and are not what they say they are. If you accept a proposal, pay a deposit, and then change your mind, you cannot get a refund even if no work has been done. I paid a £165.00 deposit and no work has been done and I have been refused a refund. Please stay well clear of this place, unless you like throwing money in the bin. Upwork is much much fairer and credible. Otherwise, pay the price and get the work done professionally.

We tried to use the service. The freelancer of choice was too busy. So we asked for a refund from Peopleperhour. All we got in reply were emails saying they were too busy to respond to the request for a refund and a customer service agent would contact us. Total BS! No contact whatsoever!

I paid to feature my offer and only got 30 views in a week. If that's what their "Featured" offer delivers, it's a complete joke. I also bought credits to message people and received zero replies. My nearly free service, aimed at building my portfolio, got no responses and reached a very small audience. It seems like most of the "freelancer required" jobs on this site are fake to make it look active. Avoid this website if you're a freelancer.

Ive done three jobs through this website - and I have been conned every time. The rating system is ineffective because the freelancer will blackmail you for good feedback before finishing the job. I contacted the support to inform them, and every time they told me there's nothing they can do. Ive attached an image showing how I rejected a payment from the most recent nightmare with this system, simply because the developer had not finished. I was on less than blackmailed by the developer.

They don't support buyers on the site. They have scammer freelances on the site and when they admit they cant do the project you initially requested PPH wont support the buyer and refund you from the Escrow as they want to keep the scam freelancers on this site.

1. I think they steal money without your knowledge
2. Support is tortosie-ly slow or perhaps just doesnt ever reply back
Write to them where did my money go - no answer.
Some dats later, they will say investing and you never get your money back.
3. cheater finance team of PPH

Client that I worked for did chargeback and PPH said they cant pay me my earning because client did chargeback.
I never had such experience with other freelancing site
Freelancer works here with hope of earning - not being scammed.
Big sites like PPH must have legal teams and fianacial tie ups to cover all such problems. I has worst un-expected loss experience with PPH

FRAUD website. I worked on ORM for client for 4 weeks and peopleperhoursent refund to client without any acknowledgements.
2) Beware of the questionable practices on PPH. I spent four weeks working on an ORM project for a client, only for the website to refund the client automatically – without any acknowledgement or consultation.
4) Besides, support can take things personally. Esp lady named SOPHIE. She can send refund and delete your gigs only because you rated her ticket with 1 star,
3) To make matters worse, they later claimed that ORM services are no longer allowed.
Their approach to auto-refunding is devoid of transparency, akin to Fiverr, and raises concerns regarding the trustworthiness of the platform. ***Proceed with caution!

Beware of fraudulent sites. I paid £45 for a service but was surprised to find that £58 was charged. Customer service is very bad. There was no response until after a week to resolve my issue with the Google Merchant Center. After more than a month, the problem has not been resolved. I requested a refund of the amount paid, but they refused. I did not receive the service and was scammed out of £58.

DO NOT, I repeat, DO NOT sign up to do business with these fishy mother$#*!ers. You will not get paid for one, for two, they send "projects" to transcribe or translate and when you're done, there IS nowhere on that site to "submit your work" to. When you call the numbers to complain about that, the person on the other line simply states, "I don't know, we're not allowed to help you with this"... Um, SCAM! I emailed them and told them to take their job and shove it up their asses. It is a scam, because for one, there's NO LINK to click on for submission. For two, they "can't help you and aren't supposed to"... Um, a REAL employer would be available for help any time. So, I deleted my account with them, deleted any and all emails from them and basically told them not to contact me again. Do not fall for this. You will not get paid and their so-called projects are a joke!

First of all, there are literally 100s of fake job posts there daily. People who would post many jobs but never hire... And secondly as a freelancer. There is no protection...

Any client can at any point report you, and they would block your account... and you cant complain. You can only talk to that specific client to solve it for you... which they never would...

And secondly, another experience of mine... the Client changed the requirements after 3 weeks of work... I was creating a website. And he changed the url... and wanted a different website...

And when i talked with support... they said they cant do anything... i should just cancel the contract and dont work for them anymore...

I purchased by spending 10 dollars. But the Freelancer just read my workstream and didn't replied. Also, contacted the customer service using email. First time, they replied genuinely. But after knowing that I was scammed by their freelancer, they also stopped replying from support team.

The Freelancer act like she don't know about the order. Even I sent purchase screenshot to her.

Check screenshots for proof.