Just bought my 2nd Laptop in 7 years from PC Traders. It was an ex-lease refurbished Dell E-6440 with Windows 10 all set to go. Powered it up and I was away in just a matter of a few minutes of it's arrival, including setting up the modem connection. Official check-list from IT engineers was also included with all boxes ticked, signed off and dated. Sweet az! Top-notch service b4 during AND after. Prompt delivery in solid package that was well protected and presented.

Absolutely appalling experience. My laptop was estimated at taking 3-7 working days to arrive, and took three weeks. I never received a tracking number and the information they gave me was conflicting - one person said it would take one day and it was in Wellington, another a week in Auckland. They also noted they would send me a laptop bag as the laptop arrived so late - this was never received. When it arrived it worked for two days then the charger port started to release a strong burning smell and broke, making the laptop unusable. I reached out to PC Traders to resolve this last week and they responded with an automated response. Do not recommend this business, terrible communication and products.