Pitney Bowes

Terrible. Use stamps.com instead. Pitney Bowes is a rip off. My old secretary ordered a mail meter through them but they wanted us to rent not buy and we've paid for it 5 times over and the won't let us cancel. One giant headache.

I tell the other office managers and attorneys work with to ever use them and if they do to cancel and buy their own mail meter or use stamps.com. Pitney Bowes is a complete scam and should be shut down. Report them to consumer fairs better business bureau your statement consumer attorney or attorney general. I've written them 3 negative reviews while I'm on hold trying to speak with a supervisor. They told me I can't speak to a supervisor. If you sign with them you'll become an irate customer very easily.

Don't ever sign anything unless you have a lawyer look at it. These scumbags are notorious for promising something over the phone, then sneaking in something else in the contract. Should be shut down or torn down.

My package departed from a pitney bowes facility over 2 weeks ago in Texas and it hasn't updated since then. There is no reason why it should take over 14 days for an item to arrive at a new facility. I have no clue where my package is because of this. My package could be misplaced or lost.

I ordered a airsoft replica vest from Ebay from the UK since I'm overseas Ebay global shipping program choose their Partner Pitney to ship it for ke - pitney couldn't ship it to my international address because " Body armor and "specially designed" "components" therefor, as follows Items: a. Soft body armor not manufactured to military standards" its not even a real issued military or law enforcement item for crying out oouf

I've never had this problem before. We have a package hub at my apartment complex but for some reason PB says 2 packages from 2 completely different companies were delivered to my address March 8th but I haven't received either package. I don't know what to do. I've never heard of this company until now.

Pitney has had my package for over a month, and there is no way to get a hold of them, that I could find online, unless you have an account. USPS website says that they're waiting for the package, but they won't get involved, and tell me to contact Pitney. I don't understand how this company stays in business. If USPS, FedEx, UPS, or any other did this, they'd lose so much service to the others. This company is a shamm & don't care when, even IF, you get your package! Really hope no medical supplies are ever sent through this sh*t company! And, don't let the Overall Rating fool you... Most people leave it as the defaulted 5 stars, but leave negative reviews.

Pitney Bowes has lost 3 of my packages in less than 2 months. They seem to never make it to USPS. This is disgraceful and if I had a choice I would never purchase anything that went through them ever again. Unfortunately that isn't possible because you usually don't find out that the company you're ordering from is using Pitney bowes until AFTER it's been shipped. Anytime I see that Pitney bowes is handling my package I get nervous. This company needs an overhaul Starting at the top.

I often order items from abroad and the seller use various companies to handle overseas shipping and taxes. Out of all the companies that the sellers use this one is by far the slowest. They take way too long between each single step. They take days to pick up parcels and days to hand them over to local shipping companies after custom clearance making the process of having stuff shipped overseas even longer than it needs to be. Compared to the other companies that offer the same service they are just too slow.

By far the worse customer service I have ever received. How is this company still in business? I Called three times and received attitude and no support or direction to questions I asked. The one person who I spoke to twice hung up the phone and gave me a major attitude the whole time. I still have no idea where my package is it was supposed to arrive 3 weeks ago and their website says that it's in their possession these people have no idea what good customer service is.

My situation was not addressed over the phone, and they don't bother responding to our emails.
They phone us endlessly when they want to sell us their service and extend our lease, and now that we need help you never ever respond.
Zero star for there worst service
I suggest not to take any service from them there is lot more options you can find better than them like

For the last 2 weeks our stamp machine is unable to print. We have called over 10 times to try and get some kind of technical help and have been unsuccessful. No one can tell me whats wrong with the machine and I cant use it. Then the people over the phone are very rude and are not willing to find answers and the heavy accent makes it difficult to understand.

I order many items for my business and I am always sad when I see a company uses Pitney Bowes to ship. They are always super super slow and takes forever to get your items. Please, if you can, do not use Pitney Bowes. Your customers will thank you for shipping with someone else!

For months we have tried to get our equipment functioning. We have requested a termination of our lease. I have spent hours and hours talking with technical support, sales, I have called and left messages with managers and their corporate executives and do not receive a call back. It is appalling how they treat businesses and I would love to share my experience with anyone from the corporation or the general public.

Ive been waiting for my package for 25 days and it's been sitting in a city only a couple hours away from me. I sent an e-mail to both the place I ordered from and the shipping company that had the package before pitney bowes, and no one had responded. I spent over $100 and now have no way to get my money back and don't even know if I'll get my package. I am super upset and confused, why does it take so long? Why is it just sitting at the facility a few hours away? Why is there no way to get it figured out? Avoid using this company as best as you can it's literally a scam.

They are impossible to get in touch with, won't return calls, won't respond to emails and require you to open a case for any issues. Then, 20 days later they close the case with no contact or help. They've charged our business twice for the same items, charged erroneous late fees and are generally terrible to work with. If you can find a better place to work with, please, please do yourself a favor and stay away from PB.

We had an issue with Pitney Bowes not applying payments as defined on the payment voucher. They could not tell us where our payment was applied. They would not follow up after saying they would. After many emails and receiving interest charges, we just gave up and made another payment to match their books. They would not provide us anything to reconcile against. I have only had such poor service and that was with another company and another Philippine call center.

They keep your package and won't deliver it till the exact date it's expected even if it's early. How the hell does it take days to get delivered from Maryland!? They have terrible delivery people who could care less when you get your package. It's a constant battle!